client services Work, Jobs in welwyn (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
1d
Insurance Claims Handler
Nationserv LTD —Stevenage
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
4d
Employment Screening & Compliance Administrator
CV Insight Ltd —Harpenden
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Flexitime
Quick apply
10d
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
8d
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
4d
Senior Administrator
Management Company Services Ltd —Hertford
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Client Support Administrator
YoungEducation Ltd —Stevenage
- £22,500 - £26,500 a year
- English
- Microsoft Office
- Administrative experience
3d
Reach Out Support Coordinator
North Herts & Stevenage CVS —Hatfield
- £29,000 a year
- Weekend availability
- Microsoft Outlook
- Data entry
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Animal Technician
Pharmidex Pharmaceutical Services LTD —Hatfield
- From £25,000 a year
- Overtime
- Laboratory experience
- In-person
Quick apply
Scheduling Administrator
R9 Recruitment Ltd —Potters Bar
- £16.93 - £17.00 an hour
- IT
- Computer skills
- Communication skills
2d
Receptionist and Administration Assistant
Blue Cross —Kimpton
- £19,980 - £24,976 a year
- Customer service
- Public speaking
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
5d
Records Assistant
Abion —London
- £3,000 a month
- English
- Administrative experience
Immigration Manager
Synapri —London
- £350 - £400 a day
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
11d
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Funeral arranger/Administrator
Warwick and Peters Ltd —Harpenden
- £10,574.72 - £15,862.08 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick apply
3d
Category Manager
M Group —Stevenage
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Data Administrator - Tronc services
Moore Kingston Smith —St Albans
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
4d
Client Advisor
HeathrowAcademy —London
- Full-time
2d

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client services jobs near welwyn

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
1 day ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company vehicle and fuel card
Company phone
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services jobs in welwyn

Remote Support Desk Operative

Insurance Claims Handler

Employment Screening & Compliance Administrator

Customer Experience Executive

Customer Service Advisor

Senior Administrator

Client Support Administrator

Reach Out Support Coordinator

Animal Technician

Scheduling Administrator

Receptionist and Administration Assistant

Records Assistant

Immigration Manager

Client Services Coordinator & Operations

Partnerships Associate

Funeral arranger/Administrator

Customer Service Advisor

Category Manager

Data Administrator - Tronc services

Client Advisor

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