Customer service supervisor Work, Jobs in Wem, Shr (with Salaries)

Customer Satisfaction Supervisor
British Ironwork Centre —Whittington
- From £14.50 an hour
- Full-time
- Management
- Customer service
- English
Quick apply
3d
Sales - Supervisor
New Look —Shrewsbury
- Part-time
- Microsoft Word
- Communication skills
Retail Supervisor - Full Time
Farmfoods —Shrewsbury
- £13.61 an hour
- Overtime
- Supervising experience
- Annual leave
- Employee discount
Quick apply
12d
Event Supervisor
Dougherty and Allen —SALTNEY
- From £12.71 an hour
- Part-time
- Hospitality
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
12d
Starbucks Shift Supervisor
EG Group —Wrexham
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
12d
Awnings & Accessories Supervisor
Salop Leisure Ltd (shrewsbury) —Shrewsbury
- From £30,000 a year
- Weekend availability
- Management
- Sales
- Merchandising
- Free parking
- Store discount
Quick apply
Contact Care Supervisor
AAH Pharmaceuticals —Stoke-on-Trent
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Supervisor
Sports Direct —Telford
- £31,450 a year
- Full-time
- Supervising experience
- Leadership
- Employee discount
Quick apply
5d
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
Quick apply
9d
Repair and Maintenance Supervisor
Lanes Group —Shrewsbury
- Up to £42,000 a year
- Weekend availability
- Supervising experience
- Leadership
- Free parking
- Employee assistance programme
Quick apply
13d
Team Leader
Mountain Warehouse —Chester
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Starbucks Shift Manager
EG Group —Crewe
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Sales Team Leader - Insurance
One Sure Insurance —Kidsgrove
- £26,000 - £28,000 a year
- Full-time
- Management
- Analysis skills
- In-person
- Free parking
- Store discount
Quick apply
Bar Supervisor
Macdonald Portal Hotel, Golf and Spa —Tarporley
- Full-time
- Hospitality
- Bar
- Culinary experience
Quick apply
9d
Bar Supervisor/Manager
Goat and Grain Ltd —Wolverhampton
- From £13.30 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Free parking
Quick apply
12d
Product Team Leader
River Island —Telford
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Yard Team Leader
Flogas Britain —Stoke-on-Trent
- £31,099 - £34,033 a year
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
3d

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Sales - Supervisor
New Look —Shrewsbury
Develop the team to deliver a seamless Omnichannel Customer journey within store and ensure our customers feel like they are shopping with one brand whether in…
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Customer Satisfaction Supervisor

British Ironwork Centre -
Whittington

Quick apply

Job details

Permanent | Full-time
From £14.50 an hour
3 days ago

Qualifications

Management
Customer service
English
Microsoft Office
Analysis skills
Communication skills

Full job description

Customer Satisfaction Supervisor

We are seeking a proactive and detail-oriented Customer Satisfaction Supervisor to lead on our customer review and reputation ratings across all review platforms. This role is responsible for monitoring customer feedback, responding to online reviews, identifying service improvement opportunities, and supporting teams in delivering exceptional customer experiences. The ideal candidate is an excellent communicator with strong problem-solving skills and a passion for customer satisfaction.

Monitor and manage customer reviews across platforms such as Google, Trustpilot, Tripadvisor, and industry-specific review sites, ensuring the highest grades.
Respond professionally and promptly to positive, neutral, and negative customer reviews
Escalate critical customer issues to relevant departments and ensure timely resolution
Track customer satisfaction trends and provide regular reporting to management
Identify recurring customer concerns and recommend process improvements
Develop strategies to improve overall review ratings.
Coach and support frontline staff on customer service best practices
Ensure all customer communications align with company tone, values, and policies
Maintain accurate records of customer interactions and resolutions
Collaborate with marketing and operations teams to strengthen brand reputation and customer loyalty

Requirements:

Previous experience in customer service, customer relations, or reputation management
Experience handling online reviews and customer feedback platforms
Strong written and verbal communication skills
Ability to handle difficult situations professionally and calmly
Excellent organizational and multitasking abilities
Strong analytical and reporting skills
Proficiency with CRM systems and Microsoft Office or Google Workspace

Pay: From £14.50 per hour

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in wem, shr

Customer Satisfaction Supervisor

Sales - Supervisor

Retail Supervisor - Full Time

Event Supervisor

Starbucks Shift Supervisor

Awnings & Accessories Supervisor

Contact Care Supervisor

Supervisor

Client Services Team Leader

Repair and Maintenance Supervisor

Team Leader

Starbucks Shift Manager

Sales Team Leader - Insurance

Bar Supervisor

Bar Supervisor/Manager

Product Team Leader

Yard Team Leader

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