customer experience manager Work, Jobs in west malling, ken (with Salaries)

Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Area Manager - Job Share - (Gillingham/Faversham area)
Southeastern Railway —Gillingham
- £53,634 a year
- Driving
- Agile
- Annual leave
Quick apply
1d
Process Operator
ASR Group —London
- Day shift
- Communication skills
Customer Service Agent
Northgate Vehicle Hire —Snodland
- £30,143 a year
- Customer service
- Employee discount
Quick apply
4d
Customer Operations Manager - (B2B) - Warehouse & Fulfilment
The Growth Foundation —Tonbridge
- £40,000 - £50,000 a year
- Continuous improvement
Quick apply
Service Advisor
JR Vehicle Services —Aylesford
- £34,000 - £40,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Employee discount
Quick apply
Block Manager
EVC Property Management Ltd —Larkfield
- £38,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Trading Team Manager Designate
B&Q —Larkfield
- £29,000 - £32,000 a year
- Part-time
- Travel
- Annual leave
- Employee assistance programme
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Health & Safety Manager
David Lloyd Clubs —Kings Hill
- Maintenance
- Team management
- Employee discount
4d
Customer Service Manager
International Workplace Group plc —Chatham
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
Administration & Project Coordinator - D365 Implementation - Contract
Pineapple Contracts —Aylesford
- Azure
- Agile
- Communication skills
- Free parking
- Annual leave
Quick apply
Mindplace Centre Manager Maidstone
Bupa —Maidstone
- £43,000 - £48,000 a year
- Full-time
- Management
- Microsoft Office
- Project management
- Gym membership
- Life insurance
Quick apply
11d
Graduate Management Trainee - Maidstone / Gillingham / Chatham / Sittingbourne
Enterprise Mobility —Maidstone
- Full-time
- Sales
- Customer service
- Bachelor's degree
Deputy Manager
Aldi —West Malling
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Facilities Manager
Brakes —Aylesford
- £56,375 a year
- Full-time
- Microsoft Excel
- Management
- Maintenance
- Employee discount
Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
5d
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Customer Experience Manager (B2B) - Logistics & Fulfilment
The Growth Foundation —Tonbridge
- £35,000 - £40,000 a year
- Hybrid work
- AI
Quick apply
Duty Manager
The Maidstone Leisure Trust —Maidstone
- Weekend availability
- Customer service
- Communication skills
- Gym membership
9d

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customer experience manager jobs near west malling, ken

Operations Manager

Safetykleen -
Ditton

Quick apply

Job details

Full-time
£60,000 - £72,000 a year

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Referral programme
Sick pay

Qualifications

Driving Licence

Full job description

Operations Manager - Southampton - OTE £72k per annum

The Opportunity

This is a business critical, hands-on leadership role at the heart of our business. As Operations Manager, you’ll take full ownership of the Maidstone operation and its P&L, shaping performance, culture, and customer experience in equal measure.

You’ll lead from the front - guiding a diverse, field-based workforce that includes service engineers, waste collection teams, warehouse operatives, and office-based employees. Your leadership will be fundamental to delivering outstanding service, unlocking growth opportunities, and building a high-performing, safety-first operation.

This is your chance to make a real difference: driving efficiency, elevating standards, and inspiring a team to consistently exceed expectations.

Benefits for Operations Manager:

Base Salary £60,000 OTE - £72,000 including performance bonus.
£3,900 Car Allowance.
Monday - Friday day shifts.
25 days holiday + 8 Bank Holidays off.
5% contributory pension and life assurance (3x salary).
Private healthcare from day one.
Enhanced maternity, paternity and sick pay.
24/7 Employee Assistance Programme with confidential support.
Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback.
Cycle to Work scheme.
Employee recognition and referral rewards scheme.
Training and development opportunities to support your career progression.

About Us

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and improve operational performance.

With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced and collaborative environment, where safety, compliance and sustainability are central to everything we do.

The role:

Lead, recruit, develop, and energise a multi-skilled team of field-based Service and Sales Technicians, Waste Collection Representatives, Warehouse Operatives, and Customer Service/Administration staff.
Set the tone for excellence through clear communication, hands-on coaching, structured training, regular feedback, and meaningful monthly 1:1s that unlock individual and team performance.
Own customer retention and contract renewals, ensuring every customer is serviced on time, every time, with service levels that don’t just meet expectations - but consistently exceed them. Proactively identify and maximise every commercial opportunity.
Drive operational efficiency through smart planning and optimisation of routes, fleet utilisation, and resource allocation.
Champion a best-in-class Health & Safety culture - conducting robust risk assessments, leading incident investigations, and ensuring meticulous, high-quality reporting.
Take full accountability for operational performance and cost control, with complete ownership of P&L delivery and improvement.

Key Success of an Operations Manager:

Qualified Transport Manager Certificate of Professional Competence (CPC); advantageous.
Leadership - lead teams on an inclusive journey with respect, courage, and action.
Customer Focussed - actively seeks out the best solution for the customer and recognises that our success is driven by our customers’ success.
Good Communicator & Active Listener - clear and concise communicator and expresses genuine interest in what others are communicating.
Achievement / Goal Driven - sets ambitious standards and challenging goals and is determined to exceed them.
Organised - stay focused on different tasks and uses time & energy effectively and efficiently to achieve the desired outcome.
Resilience and Tenacity - able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and self-confident even under adversity.
A valid UK Drivers Licence

Come and join us and be part of something exciting where you can reach your full potential, make a difference, change your lifestyle for the better and grow your career.

Quick apply

Refine Your Search

customer experience manager jobs in west malling, ken

Operations Manager

Area Manager - Job Share - (Gillingham/Faversham area)

Process Operator

Customer Service Agent

Customer Operations Manager - (B2B) - Warehouse & Fulfilment

Service Advisor

Block Manager

Trading Team Manager Designate

Junior Account Manager (Customer Support)

Health & Safety Manager

Customer Service Manager

Administration & Project Coordinator - D365 Implementation - Contract

Mindplace Centre Manager Maidstone

Graduate Management Trainee - Maidstone / Gillingham / Chatham / Sittingbourne

Deputy Manager

Facilities Manager

Project Delivery Coordinator

Senior Project Manager

Customer Experience Manager (B2B) - Logistics & Fulfilment

Duty Manager

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