House manager Work, Jobs in West Sussex (with Salaries)

Front of House Manager
The Queens Hotel & Spa Brighton —Brighton
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Sick pay
Quick apply
Visitor Experience Manager
The Sussex Archaeological Society —Chichester
- £28,000 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
4d
Warehouse Operative/Forklift Driver
Airwave Europe Ltd —Billingshurst
- From £26,436.80 a year
- Full-time
- Maintenance
- Forklift
- Warehouse experience
- Health & wellbeing programme
- Employee discount
Quick apply
People Manager
East Surrey College —Redhill
- £51,277.51 a year
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Free parking
Operations Manager
Neils Steels Ltd —Brighton
- £31,000 - £38,000 a year
- Full-time
- Management
- English
- Microsoft Office
Quick apply
2d
Registered Home Manager
Grasmere House —Horsham
- From £50,000 a year
- Full-time
- Nursing home
- Team management
- In-person
- Free parking
- Referral programme
Quick apply
Kitchen Manager/Head Chef
The Bok Shop —Horsham
- £13.75 - £14.00 an hour
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
Team Leader - Property Management
LRG —Worthing
- £35,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Leadership
- Time management
- Employee discount
Quick apply
Assistant General Manager - Pub
Good Times Pubs & Bars —Worthing
- £16 - £17 an hour
- Overtime
- Food service
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Practice Manager
PortmanDentex —Horsham
- £18.36 an hour
- Part-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
3d
Strategic Propositions Manager
Bupa —Brighton
- From £58,700 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Gym membership
- Referral programme
Quick apply
10d
Team Leader
HF Holidays —Storrington
- £13.21 an hour
- Weekend availability
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
4d
Cover Supervisor
More House School —Farnham
- Full-time
- Organisational skills
- In-person
- School
Quick apply
3d
Quantity Surveyor and Cost Manger (In-House)
Nicholls Countryside Construction Limited —Billingshurst
- Full-time
- Organisational skills
- Contracts
- In-person
- Free parking
Quick apply
4d
Client Service Manager
Vets for Pets —Crawley
- Full-time
- Customer service
- Care plans
- Retail management
- Employee discount
- Gym membership
9d
Health Club Manager
HandPickedHotels —Redhill
- From £40,000 a year
- Weekend availability
- Hotel
- Team management
- Leadership
- Free parking
- Employee assistance programme
10d
Duty Manager
Out of Bounds —Littlehampton
- £13.50 - £14.00 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
23h
Housing & Development Programme Manager
Hertfordshire County Council —Farnham
- £61,443 - £68,775 a year
- Hybrid work
- English
- Construction
11d
HR People Manager
Pumpkin Patch Nursery —Shoreham by Sea
- Up to £40,000 a year
- Overtime
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
- Employee discount
- Referral programme
Quick apply
9d
Office and Client Services Coordinator
1 Crown Office Row Brighton —Brighton
- £18,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
1d

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Front of House Manager

The Queens Hotel & Spa Brighton -
Brighton

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee discount
Sick pay

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership

Full job description

The purpose of this role is to actively manage and develop the reception team, making sure that they meet and exceed guests’ expectations by training and encouraging them, promoting a helpful and professional image, to ensure the wellbeing of all guests and staff alike, maintain a high level of customer service throughout and ensure the overall smooth running of the hotel at all times when on duty. To ensure that department goals and targets are achieved whilst ensuring revenue is maximised through occupancy, rates and upselling.

Responsibilities

Training and developing staff to provide the department with an appropriately and motivated workforce.
Ensuring the team functions to the professional and consistent standards to provide the best level of customer service to meet the hotel’s needs.
Ensuring all team members are always professionally attired.
Ensuring all receptionist are fully trained and confident with the operating system
Cooperate with revenue manager in order to meet monthly budgets and maximise revenue and occupancy.

AS DUTY MANAGER

Assuming responsibility for the running of the hotel in the absence of senior management
Coordinating guests and staff during an emergency and have good knowledge of fire procedures
Responsible for the training of new reception staff
To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety procedures
Dealing with complaints quickly and efficiently and find suitable solutions to any problems that may arise, record and communicate issues to management and colleagues in a constructive and clear manner.
To liaise with guests and other departments, passing relevant information onto staff especially specific requirements or arrangements.
Assisting with all departments in times of pressure – where reasonably possible.
Ensuring proper handling of O.O.O rooms with maintenance and housekeeping departments.
Obtaining feedback from guests and to use this to improve service and top pass on such to the senior management and other relevant HOD’s
Supervise and participate in all activities related to the process of allocating rooms in order to meet guests’ needs.
Ensure that Billing Instructions are accurate and clear.
To be aware of and promote all services offered in the Hotel
Welcoming and bid farewell to all visitors to the hotel in a warm and professional manner.
Ensuring all guests receive prompt service and guidance from the reception staff.
Ensuring that all areas are maintained to a high standard of cleanliness.
Ensuring that daily procedures re followed and completed correctly
Ensuring daily banking is correct
Making sure that Company policies are followed at all times
Replying to guests’ email or telephone enquiries, such as group bookings promptly and efficiently when the person responsible is not available or busy with other activities.
Reporting and recording no-shows on a daily basis
Ensuring all pre –authorizations are completed and report any declined ones.
Ensuring every reservation has been either preauthorized; reported or cancelled in order to maximize revenue and occupancy.
Working reception shifts when and if necessary.

HEALTH AND SAFETY

To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
Ensuring all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the maintenance and/or management.
Assisting with the health and safety and fire prevention at the hotel and monitor all fire alarm systems, including assisting in emergency and evacuation procedures.
Ensuring that all areas of the hotel, equipment and grounds are kept secured so that all visitors and employees benefit from a safe, secured environment.
Provide regular H&S and fire training for all members of staff.
Assisting Operations Manager in managing all health and safety aspects of the hotel such as carrying out fire drills, ensuring weekly fire tests are carried out.
Ensuring all departments follow safety rules
Reporting all issues to Operations Manager to ensure all mandatory requirements are met.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Employee discount
Sick pay

Work Location: In person

Quick apply

Refine Your Search

house manager jobs in west sussex

Front of House Manager

Visitor Experience Manager

Warehouse Operative/Forklift Driver

People Manager

Operations Manager

Registered Home Manager

Kitchen Manager/Head Chef

Team Leader - Property Management

Assistant General Manager - Pub

Practice Manager

Strategic Propositions Manager

Team Leader

Cover Supervisor

Quantity Surveyor and Cost Manger (In-House)

Client Service Manager

Health Club Manager

Duty Manager

Housing & Development Programme Manager

HR People Manager

Office and Client Services Coordinator

I want to receive the latest job alerts for house manager in west sussex

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