Customer service representative Work, Jobs in West Yorkshire (with Salaries)

Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Advisor - Projects
Olleco —Wakefield
- £27,497.64 a year
- Sales
- Customer service
- Administrative experience
Quick apply
10h
Experienced Customer Service Agent
Cars 2 ltd —Wakefield
- £14.28 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
- Referral programme
Quick apply
Customer Service
UKWindowClean —Leeds
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Metroline Customer Service Advisor (Level 1)
West Yorkshire Combined Authority —Leeds
- £28,940 a year
- Weekend availability
- Hybrid work
- Customer service
7d
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Work from home
7d
Customer Service Support
Lucy Walker Recruitment —Leeds
- £13 an hour
- Temporary
- Customer service
- Microsoft Office
9d
Customer Service Advisor
Sycous Limited —Leeds
- £13.45 an hour
- Full-time
- Bilingual
- Spanish
- English
- Health & wellbeing programme
- Referral programme
Quick apply
21h
Customer Service Advisor
1ST LOCATE (UK) LIMITED —Temple Newsam
- £27,976 a year
- Full-time
Quick apply
Customer Service Assistant
Wickes —Baildon
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
8d
Customer Service Representative
Greens Holdings UK Limited —Otley
- From £28,080 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Rochdale Boroughwide Housing —Rochdale
- £27,238 a year
- Full-time
- Customer service
2d
Customer Service Advisor
Keycare Limited —Shipley
- From £24,882 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Sick pay
Quick apply
3d
Customer Representative
Alexander Mann Solutions (AMS) —Oldham
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
14d
SME Customer Service Representative
Direct Line Group —Leeds
- Sales
- Customer service
- Organisational skills
- Employee discount
Customer Service Advisor
Zuno —Leeds
- Customer service
- English
- IT
- Annual leave
Quick apply
2d
Customer Service Advisor- Part time
Yorkshire Building Society —Bradford
- £21,700 a year
- Part-time
- Customer service
- Financial services
- Free parking
6d
Customer Service Case Assistant
PEXA Group —Leeds
- £25,000 - £26,750 a year
- Hybrid work
- Communication skills
Quick apply
6d
Customer Services Assistant
Chelmsford Star Co-operative Society —Holmfirth
- £12.75 an hour
11d

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Rapid Response Customer Service Representative

FMG -
Huddersfield

Quick apply

Job details

Permanent
£29,741.59 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Canteen
Employee discount
Referral programme
Car scheme
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Working Hours: 40 hours per week, Monday-Sunday

Do you live in or near Huddersfield and have strong customer service skills, particularly in motor insurance or the vehicle recovery industry? If you're looking for a new challenge, we’d love to hear from you!

We have an exciting opportunity for a Customer Service Representative to join our growing Rapid Response team to provide comprehensive, 24/7 telephone support service to those in need of urgent assistance. We work closely with Highways England and a number of police forces across the UK. Each call is unique, and the type of support provided is entirely dependent upon the specific requirements of each incident.

As a Customer Service Representative in our team, you will be the first point of contact for those reporting incidents to the Operations Centre. The primary objective in all cases is to get the nearest vehicle recovery operator with the correct equipment to the scene within agreed timescales and to manage the incident to a successful conclusion.

Join FMG as a Rapid Response Customer Service Representative and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary- Starting from £29,741.59, increasing as your experience grows, enhanced by a generous bonus based on your individual and business performance
Annual leave- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
Pension - Employer contributions of 3%
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
Wellbeing Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Community - Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
FMGive - Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
Motoring Benefits - Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

You will have previous experience in motor claims or vehicle recovery.
You’re a strong communicator with great decision-making skills and a real team player.
You will be able to quickly develop a rapport with customers and partners over the phone.
You are focussed on delivering an excellent customer experience.
You will be able to effectively manage pressured situations in a sensitive and professional way.
You’ll be a confident user of both telephone and office-based IT systems.

About Us

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

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customer service representative jobs in west yorkshire

Rapid Response Customer Service Representative

Customer Service Advisor - Projects

Experienced Customer Service Agent

Customer Service

Customer Support Advisor

Metroline Customer Service Advisor (Level 1)

Customer Service Advisor

Customer Service Support

Customer Service Advisor

Customer Service Advisor

Customer Service Assistant

Customer Service Representative

Customer Service Advisor

Customer Service Advisor

Customer Representative

SME Customer Service Representative

Customer Service Advisor

Customer Service Advisor- Part time

Customer Service Case Assistant

Customer Services Assistant

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