Career advisor Work, Jobs in Westerleigh, Gls (with Salaries)

Contact Centre Advisor
Serco Group —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
4h
Optical Assistant
Boots —Yate
- Part-time
- Employee assistance programme
- Employee discount
Career Advisor
Compass Careers Ltd —Bristol
- £30,000 a year
- Part-time
- Microsoft Office
- IT
- In-person
Quick apply
Operational Customer Service Advisor
Bristol Water —Bristol
- £27,241.21 - £27,566.00 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
HR Advisor
Pilgrim's Europe —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Weekend Housing Worker
1625 Independent People —Yate
- £26,824 - £28,142 a year
- Part-time
- No experience needed
- Free parking
- Annual leave
Sales Advisor
The Dune Group —Bristol
- 8 hour shift
- Employee assistance programme
- Employee discount
Quick apply
Bristol Volkswagen / Geely Service Advisor
Mon Motors —Brislington
- £29,000 - £34,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Paid training
Quick apply
Customer Service Advisor
Host Student Housing Limited —Bristol
- £13,500 a year
- Part-time
- Hospitality
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
5d
Senior Business Development Manager – Solar - Hard FM, Property Management, and Estates sectors
Ecovision Asset Management —Quedgeley
- Up to £100,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
6d
Sales Advisor
Drive Motor Retail Ltd —Bristol
- £20,000 - £50,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Store discount
- Annual leave
Quick apply
5d
Customer Service & Sales Advisor
Baylis —Gloucester
- Up to £41,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Employee discount
Quick apply
10d
Education Adviser - Early Years Team Manager
South Gloucestershire Council —Yate
- £55,534 - £60,390 a year
- Full-time
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee discount
10d
Aftersales Advisor
BCA —Bristol
- £14.54 an hour
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
11d
Legal Advisor
RAC —Bristol
- Up to £28,000 a year
- Master's degree
- Contracts
- Communication skills
- Annual leave
- Flexible schedule
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
5d
Sales Advisor
The Saoirse group —Stroud
- £12.71 - £13.45 an hour
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
7d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Parts Advisor Vauxhall & CitroënTrowbridge
Platinum Motor Group —Trowbridge
- Up to £30,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Organisational skills
- Free parking
- Store discount
Quick apply
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply

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Contact Centre Advisor

Serco Group -
Bristol

Apply Now

Job details

Full-time
4 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
Transport links
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Numeracy
IT

Full job description

Contact Centre Advisor – Health Assessment Advisory Services
Hybrid working 3 days in Bristol Office, 2 days from home
Full Time, Permanent

37.5 hours per week, with a range of shift patterns covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm.

Are you great with people and looking for a role where you can make a real impact?

At Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP), and we’re looking for Contact Centre Advisors to join our team.

You’ll be part of a supportive team based at a brand-new office in Bristol, talking to customers every day and ensuring they’re treated with care and respect. As an empathetic and resilient Inbound Contact Centre Advisor, you’ll provide a helpful, professional and efficient experience for the people you speak with.

Using the Social Care Framework and Care Act Legislation, you’ll gather information and offer advice, next steps, and a suitable resolution. Maintaining accurate data will be vital, too!

We’re dedicated to impacting a better future for the communities we serve. And our extensive experience working with DWP and supporting case management services across the globe are just some of the ways we achieve that.

Key Accountabilities

Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across all available contact channels, while meeting individual and team targets.
Gather information, showing empathy and understanding to the customers concerns, while recording accurately on the appropriate IT systems.
Process contacts enquiries and/or signpost customers, utilising all available knowledge via service-specific IT systems and service scripting.
Ensure all customers are dealt with courteously, fairly and without prejudice, including where necessary networking with third party organisations to support non-English speaking customers.
Liaise with other professionals to identify the most appropriate next steps for the customer.
Comply to the Customer Service Centre's PCI data security standards and protocols.
Ensure your knowledge is kept up to date by utilising the knowledge base provided and timely completion of training.

What are we looking for?

Relevant experience in a contact centre or customer service environment with an emphasis on call handling.
Experience of working within a social care function or demonstration of an understanding of - and aptitude for - this type of work.
English and Maths GCSE or equivalent or proven literacy and numeracy skills.
Competent in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to deal with highly emotive customers with empathy and resilience.

All candidates will be required to pass a BPSS check which will involve a full DBS check and references.

What we offer:

Up to 6% contributory pension scheme
Free parking on site / 5-minute walk from public transport links
A range of benefits to support the health and wellbeing of you and your family such as an Employee Assistance Programme, health app, health plans, annual leave purchase scheme and more
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, mobile phone, cinema, leisure, shopping and hospitality discounts.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Professional and personal development opportunities, including training and coaching opportunities to help you grow in your career.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected]

#haascareers

#INDCC

Apply Now

Refine Your Search

career advisor jobs in westerleigh, gls

Contact Centre Advisor

Optical Assistant

Career Advisor

Operational Customer Service Advisor

HR Advisor

Weekend Housing Worker

Sales Advisor

Bristol Volkswagen / Geely Service Advisor

Customer Service Advisor

Senior Business Development Manager – Solar - Hard FM, Property Management, and Estates sectors

Sales Advisor

Customer Service & Sales Advisor

Education Adviser - Early Years Team Manager

Aftersales Advisor

Legal Advisor

Customer Solutions Specialist

Sales Advisor

Customer Support Advisor

Parts Advisor Vauxhall & CitroënTrowbridge

Business Development Manager (Maritime)

I want to receive the latest job alerts for career advisor in westerleigh, gls

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