Location manager Work, Jobs in Weybridge, Sry (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Operations and Logistics Manager
A.L.O.B Ltd —Send
- £40,000 a year
- Full-time
- Management
- ERP systems
- Data analysis skills
- Free parking
Quick apply
Residential Lettings Co-ordinator
Pearce & Co —Chertsey
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Driving
Quick apply
11d
Account Manager
CITY ELECTRICAL FACTORS LTD —Guildford
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
- Free parking
- Employee discount
Quick apply
Part-Time Property Administrator with Opportunity to Progress
Grantglen —Woking
- £18,000 - £20,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Quick apply
11d
Job Title: Podcast Growth Manager
Spec Digital Ltd. —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Project management
- Organisational skills
- Free parking
- Work from home
Quick apply
7d
Events & Hospitality Manager
Bisley Shooting Ground —Woking
- From £34,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Customer Resolutions Team Manager
ArvatoConnect —Datchet
- £34,696 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Financial services
13d
Public Relations & Communications Manager
SureCare Guildford & Woking —Guildford
- £40,000 - £42,000 a year
- Full-time
- Social media management
- English
- Project management
- Free parking
Quick apply
6d
Corporate Fitness Manager (Part-Time)
Energy Fitness Professionals Ltd —Woking
- From £13 an hour
- Part-time
- Management
- Supervising experience
- First Aid Certification
Quick apply
12d
HMP Send - PO PIPE Officer
Ministry of Justice —Woking
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Care plans
- Annual leave
8d
Local Communications Officer – South West London
Metropolitan Police —Kingston upon Thames
- £40,519 a year
- Full-time
- English
- Communication skills
Showroom Manager – BYD High Wycombe
ADVANCE VAUXHALL (MAIN DEALER) —High Wycombe
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Gym membership
Quick apply
Branch Manager
Premier Heating Solutions —Sunninghill and South Ascot
- Full-time
- Hybrid work
- Management
- Sales
- Supervising experience
- Employee discount
Quick apply
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Contract Manager - Cleaning
BidvestNoonan —West Byfleet
- £46,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Head of Customer Success
MAS Technicae Group (International) Ltd —Horsham
- From £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Free parking
- Store discount
Quick apply
21h
Assistant Store Manager
Ibis Optical Limited —Weybridge
- £29,500 - £33,000 a year
- Weekend availability
- Customer service
- Administrative experience
- In-person
- Free parking
- Store discount
Quick apply
2d

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location manager jobs near weybridge, sry

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

location manager jobs in weybridge, sry

Assistant Customer Service Manager

Operations and Logistics Manager

Residential Lettings Co-ordinator

Account Manager

Part-Time Property Administrator with Opportunity to Progress

Job Title: Podcast Growth Manager

Events & Hospitality Manager

Customer Resolutions Team Manager

Public Relations & Communications Manager

Corporate Fitness Manager (Part-Time)

HMP Send - PO PIPE Officer

Local Communications Officer – South West London

Showroom Manager – BYD High Wycombe

Client Service Manager

Care Home Customer Support Assistant

Branch Manager

Operations Manager

Contract Manager - Cleaning

Head of Customer Success

Assistant Store Manager

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