Controllers Work, Jobs in Whiteley, Ham (with Salaries)

Queue Controller
Onecom —Fareham
- £26,500 a year
- Monday to Friday
- Administrative experience
- Analysis skills
- IT
- Employee discount
Quick apply
6h
Material Controller
Leonardo UK Ltd —Southampton
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Car Sales Controller/ Assistant Store Manager
Carsa Limited —Southampton
- Up to £55,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
Systems Accountant & Credit Controller
Barden FM —Petersfield
- £36,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Accounting
- Free parking
Quick apply
Finance Manager / Controller (Business Unit)
UDlive —Alton
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Master's degree
- Free parking
Quick apply
Financial Controller
Sigma-HSE (UK) Ltd —Winchester
- £45,000 - £55,000 a year
- Full-time
- Accounting
- In-person
- Free parking
- Sick pay
Quick apply
14d
Manager, Accounting - Private Equity
Gen II Fund Services —Southampton
- Hybrid work
- Accounting
- Financial services
- Time management
Assistant Manager, Accounting - Private Equity
Gen II Fund Services —Southampton
- Hybrid work
- Microsoft Office
- Accounting
- Financial services
Financial Control Manager
B&Q —Eastleigh
- £60,000 - £64,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Accounting
- Communication skills
- Annual leave
- Employee assistance programme
6d
Finance Project Controller
RHEINMETALL —Newport
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Referral programme
15h
Management Accountant
Prodigi Group —Alton
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Accounting
- Flexible schedule
Quick apply
13d
Financial & Revenue Controller
Gen II Group Services - UK- Limited —Southampton
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree

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Queue Controller

Onecom -
Fareham

Quick apply

Job details

£26,500 a year
6 hours ago

Benefits

Company pension
Discounted gym membership
Company events
Employee discount

Qualifications

Administrative experience
Analysis skills
IT
Communication skills

Full job description

Join our Team as a Queue Controller!

Location: Whiteley (Office based)

Salary: £26,500 Per Annum + KPI Bonus

Hours: Monday – Friday 08:30 – 17:00

About the role:

This is a fast‑paced, impact‑driven role for someone who thrives on keeping operations moving and customers happy. As Queue Controller you’ll be the heartbeat of our Technical Support function — ensuring every case is progressing, every engineer is supported, and every customer feels the benefit of a smooth, well‑managed service experience. You’ll bring a relentless customer‑first mindset, sharp operational awareness, and the confidence to intervene, escalate, and drive action when it matters most.

What makes you a great fit:

Strong analytical skills to spot delays, risks, and trends quickly.
Experience in administrative roles with strong organisational discipline.
Understanding of SLA importance and how it impacts customer experience.
Clear communicator who collaborates confidently across teams.
Customer‑first mindset with a drive to improve outcomes.
Resilient and determined when facing operational challenges.
Technical understanding across connectivity, telephony, and hosted services.
Salesforce confident in case handling and prioritisation.
Fair workload judgement to allocate cases proportionately..

Key responsibilities:

Manage daily queues and ensure tickets move with clear ownership.
Distribute cases fairly based on skill, workload, and impact.
Monitor ageing and SLAs and act before delays occur.
Prioritise major incidents and critical customer issues.
Support engineers with complex technical faults.
Escalate effectively to internal teams and suppliers.
Coordinate across departments to reduce delays.
Support major incident activity and track actions.
Improve performance metrics including MTTR, FCR, and SLA.
Identify recurring issues and process gaps.
Review case quality and highlight skill gaps.
Promote best‑practice handling and strong communication.
Produce accurate reporting on queues, risks, and trends.
Flag operational risks early to management.

Perks for our People:

Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

Quick apply

Refine Your Search

controllers jobs in whiteley, ham

Queue Controller

Material Controller

Car Sales Controller/ Assistant Store Manager

Systems Accountant & Credit Controller

Finance Manager / Controller (Business Unit)

Financial Controller

Manager, Accounting - Private Equity

Assistant Manager, Accounting - Private Equity

Financial Control Manager

Finance Project Controller

Management Accountant

Financial & Revenue Controller

I want to receive the latest job alerts for controllers in whiteley, ham

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