Specialist, client operations representative ii Work, Jobs in Widnes, Chs (with Salaries)

Specialist, Client Operations Representative II
The Bank of New York Mellon Corporation —Manchester
- Weekend availability
- Bachelor's degree
- AI
- Communication skills
8d
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Specialist, Client Operations II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Business development
- Bachelor's degree
- Leadership
7d
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Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
People Specialist
Community Integrated Care —Widnes
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Yokogawa —Runcorn
- Full-time
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- Travel
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- Customer service
- Microsoft Office
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1d
Specialist, Client Service II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- AI
Specialist, Client Operations
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Senior Specialist, Client Operations Representative
The Bank of New York Mellon Corporation —Manchester
- Weekend availability
- Management
- Bachelor's degree
- AI
8d
Employment Support Officer
Cheshire West and Chester Council —Ellesmere Port
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10h

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Specialist, Client Operations Representative II

The Bank of New York Mellon Corporation -
Manchester

Apply Now

Job details

Full-time
8 days ago

Qualifications

Bachelor's degree
AI
Communication skills

Full job description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role Client Operations Representative to join our Global Collateral Operations team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
Support clients in addressing and resolving complex operational and technical issues, ensuring requests are executed.
Apply advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
Provide clients with information related to BNY’s products and services across multiple lines of business and geographies, leveraging an in-depth understanding of broader BNY services and offerings.
Use communication skills to deliver high quality service to a specialized client base by handling external client queries (phone and email) related to securities settlement / payments / collateral optimization.
Escalate non-routine or complex issues to a more senior level.
Maintain client relationships and perform regular service call reviews to increase efficiency and foster a cooperative relationship with our clients.
Understand credit exposure and communicate clearly on failing items.
Develop and maintain internal procedures.
Perform analysis on behalf of clients and internal stakeholders.
Ensure client activity and account setups are optimal, collaborate internally to improve future product offering.
Update/develop KRI/KPI’s to monitor client activity and suggest improvements based on these indicators.
Occasional weekend work required.

To be successful in this role, we’re seeking the following:

Bachelor’s degree or the equivalent combination of education and experience.
Significant work experience preferred.
Experience in an operational area and/or client services preferred.
Strong AI and digital tools capability; light coding experience is a plus
Proven ability to identify innovative solutions and new opportunities using the latest technology
Strong communication and problem-solving skills.
Ability to work independently and collaboratively within a team environment.
No direct people leadership responsibility.
Ability to thrive in a fast-moving, dynamic environment and to handle and prioritize multiplicity of tasks during the day and at certain points in the day as well as continuously able to learn.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Apply Now

Refine Your Search

specialist, client operations representative ii jobs in widnes, chs

Specialist, Client Operations Representative II

Estate Agent Selling Luxury Homes

Service Desk Coordinator

Specialist, Client Operations II

Fleet Administrator

Key Account Manager

Mobile Health & Performance Specialist (Driving Role)

Specialist, Client Processing Representative II

People Specialist

People Partner

Administrative Employee

Travel Consultant

Premium Property Estate Agent

Support Worker - Recovery (Bank) Oasis Runcorn

Scheduling Specialist

Specialist, Client Service II

Specialist, Client Operations

Senior Specialist, Client Operations Representative

Employment Support Officer

Paid Media Executive

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