Client services occupations Work, Jobs in Wilden, Bdf (with Salaries)

Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Customer Services Coordinator - 15 month fixed term
untypical —Bedford
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
1d
Client Success Executive
BSI —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
5d
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
14d
Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Client Account/Relationship Manager
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Business development
- Communication skills
- Annual leave
- Life insurance
Quick apply
6d
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Customer Service Specialist
Nuclera —Cambridge
- Full-time
- Hybrid work
- Customer service
- Salesforce
- ERP systems
- Annual leave
- Life insurance
Quick apply
1d
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
Quick apply
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Customer service
- Employee assistance programme
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
12d
Client Support Administrator
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
Quick apply
15h
Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
1d
Customer Service Coordinator
BMI Group —Milton Keynes
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme

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Client Services Coordinator (UK Wholesale)

Ingram Content Group -
Deanshanger

Quick apply

Job details

Full-time

Benefits

On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
English
Organisational skills
Computer skills
Communication skills

Full job description

Company Description

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Join the fast growing Ingram UK Wholesale team as a primary point of contact for our channel customers providing support for their queries and assistance to enable sales.

Essential Duties:

Day to day liaison with channel partners on orders, stock, returns and damages and responsible for initiating appropriate actions arising from these.
Liaise with key channel partners and Ingram concerning data and availability feeds. Determines and corrects errors on the data feed to channels.
Act as primary respondent to Distribution Issues queries; respond to queries from customers and LS UK, US and AUS, concerning title availability on UK managed channel web sites.
Oversight of client metadata, sales reporting, stock and general business queries.
Proactively liaise with Sales Departments and Systems Development to escalate high priority incidents and high business impacts.
Provide data to INGRAM Management and Channel Customers and participate in projects.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To act as an advocate within Ingram for the service needs and expectations of clients and customers
To participate in Quality Control feedback to other departments in the Company.

Other Duties

Other duties as assigned.
Occasional, essential travel visiting key channels to establish and maintain relationships and knowledge of data feeds and sales activity where appropriate.

Knowledge, Skills and Abilities

Ability to relate to clients on a human level
Ability to deal with difficult clients, and help turn issues into opportunities
Ability to communicate transparently and directly, with both colleagues and clients
Punctual and professional in all circumstances
Knowledge of Microsoft Outlook, PowerPoint, Word and Excel.
Ability to learn new systems quickly.
Ability to work methodically, maintain accuracy in repetitive tasks
Excellent organisational skills
Ability to multi-task multiple ongoing issues to point of resolution.
Highly motivated and proactive self-starter.
Collaborative work style and creative problem-solving mindset.
Strong attention to detail
Excellent writing and communication skills.
Knowledge of organization, operating procedures and policies of the company
Ability to be flexible/multi-task based on workflow demands
Ability to speak, write and read the English language
Ability to develop constructive and cooperative working relationships with others, and maintain them over time
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
Ability to maintain consistent, punctual and regular attendance
Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person
Ability to engage in active listening with coworkers, management and clients/customers
Ability to apply new knowledge, technology and procedure to job responsibilities
Ability to meet and maintain performance objectives (standards)
Ability to maintain full time work schedule during normal company operating hours

Qualifications

Education and Experience:

GSCE Level
1 year of publishing or book industry experience.

Essential Physical Demands

Ability to sit at workstation for extended periods of time
Ability to work effectively using a personal computer for long periods of time
Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Additional Information

Perks/Benefits:

Competitive salary
Training Opportunities
Free onsite parking
Service Awards

Quick apply

Refine Your Search

client services occupations jobs in wilden, bdf

Client Services Coordinator (UK Wholesale)

Customer Care Coordinator

Customer Services Coordinator - 15 month fixed term

Client Relations Executive

Client Success Executive

Customer Support Specialist

Customer Success Manager

Client Account/Relationship Manager

Sr Client Success Manager

Client Operations Manager

Customer Service Specialist

Client Solutions Specialist

Trainee Customer Service

Customer Service Specialist

Broker Support Specialist

Customer Success Manager - UK

Client Support Administrator

Engagement Lead (South)

Customer Loyalty Advisor

Customer Service Coordinator

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