It support Work, Jobs in Williton, Som (with Salaries)

IT Technician (Schools)
ITeach Wales Limited —Cardiff
- £25,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Support Engineer
Veezu —Cardiff
- Full-time
- English
- Windows
- Microsoft Office
Customer Support Specialist
ExpenseIn —Cardiff
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
5d
IT Infrastructure Support Engineer
HepcoMotion —Tiverton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
Quick apply
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
14d
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
1st Line Unified Communications Engineer
Advania UK —Cardiff
- £26,000 - £27,000 a year
- Night shift
- Hybrid work
- Azure
12d
Production Support Analyst
Capgemini —Cardiff
- Hybrid work
- Azure
- DevOps
- Java
Service Delivery Manager Associate
Ericsson —Taunton
- Computer Science
- Engineering
- English
2d
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
14d
Technical Support Officer (Junior RSO)
Assystem —Bridgwater
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Flexible schedule
Technical Support Officer - Quality
Assystem —Bridgwater
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Work from home
BRU - System Support Analyst
Clarke Willmott LLP —Taunton
- Microsoft Excel
- Data analysis skills
- Communication skills
Heat Pump Design & Technical Support Engineer
The Energy Lab Solutions —South Molton
- £36,000 - £42,000 a year
- Full-time
- AutoCAD
- Schematics
- System design
Quick apply
1d
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
7d
External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Charge Point Maintenence Coordinator
Liberty Global —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Technical Support Manager
DVS —Cardiff
- Management
- Customer service
- Organisational skills
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount

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As the company embarks on an exciting growth phase the company plans to expand the team, further develop existing products, and explore opportunities for new…
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IT Technician (Schools)

ITeach Wales Limited
Cardiff

Quick apply

Job details

Permanent | Full-time
£25,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Company car
Annual leave
Company pension
Company events
On-site parking

Qualifications

Driving Licence
GCSE
Information security
IT support
Computer networking
Mobile device management
Mac OS
IT
Cybersecurity
A Level
Intune

Full job description

Join the ITeach Team

At ITeach, we're passionate about helping schools make the most of technology. As a trusted IT support provider to schools across South Wales, we deliver reliable, responsive, and customer-focused IT services that enable teaching and learning to thrive.

We're looking for a proactive and enthusiastic School IT Technician to join our growing team. This is an excellent opportunity for someone who enjoys problem-solving, working with people, and making a genuine impact within education through technology.

You'll work closely with schools across the Cardiff area, providing both on-site and remote technical support to ensure that IT systems remain secure, reliable, and effective for staff and pupils alike.

The Role

No two days are the same. You could be helping a teacher connect classroom technology in the morning, deploying new devices for a school in the afternoon, and assisting with Microsoft 365 issues before the end of the day.

Key Responsibilities

· Diagnose and resolve hardware, software, network, and connectivity issues.

· Provide professional and customer-focused IT support to school staff.

· Deliver support remotely and on-site across multiple school locations.

· Log, manage, and update support tickets using our Helpdesk and CRM systems.

· Ensure support requests are resolved within agreed Service Level Agreements (SLAs).

· Build, configure, deploy and maintain PCs, laptops, software and other end-user devices.

· Support Windows, macOS, and ChromeOS environments.

· Assist users with Microsoft 365 and Google Workspace applications.

· Troubleshoot printers, scanners, photocopiers, and classroom audio-visual equipment.

· Assist with the deployment and management of mobile devices using MDM solutions.

· Support basic networking, wireless infrastructure, and IT security best practices.

· Work collaboratively with colleagues on larger projects and service improvements.

· Effectively prioritise and manage multiple tasks in a busy support environment.

Essential Qualifications

· Good general education including English and Mathematics GCSE

· Demonstrable IT knowledge and troubleshooting ability

A relevant Level 2 qualification on the Credit and Qualifications Framework for Wales

Desirable Skills & Experience

The following skills and experience would be advantageous:

A-Level IT or equivalent qualification

Experience with Microsoft Intune and Autopilot

Experience using Mobile Device Management (MDM) platforms

Basic networking and server support knowledge

Wi-Fi troubleshooting and support experience

Understanding of cyber security and IT security best practices

Previous experience supporting schools or educational environments

About You

You'll thrive in this role if you:

Enjoy helping people solve problems

Take pride in delivering excellent customer service

Have a genuine interest in Technology

Like working in different environments and meeting new people

Are keen to learn and develop your skills

Are organised and able to manage competing priorities effectively

Can communicate confidently with both technical and non-technical users

Why join ITeach?

We believe that looking after our team is just as important as looking after our customers.

Benefits

✅ Company laptop and mobile phone allowance provided

✅ Medicash health plan

✅ Access to the Health Assured wellbeing platform

✅ 3 additional paid wellbeing days each year

✅ 27 days annual leave plus bank holidays, including 7 days allocated to our annual Christmas and New Year shutdown

✅ Business mileage reimbursement for travel to customer sites

✅ Company pension scheme

✅ A company vehicle or vehicle allowance will be provided following successful completion of probation. Business mileage is reimbursed during the 6-month probation period.

✅ Company uniform provided

✅ Regular company events and social activities

✅ Ongoing training and professional development opportunities

Essential Information

Location: Cardiff-based with travel to local schools

Contract Type: Permanent

Hours: Full-time, 37.5 hours per week (Term-time available))

Salary: Salary: £25,000 per annum plus private plan, wellbeing days, company vehicle/allowance (post-probation) and excellent training opportunities.

Driving Licence: Full UK driving licence required

Right to Work Applicants must have the right to work in the UK

DBS Requirement: Enhanced DBS check required

Safeguarding Statement

ITeach is committed to safeguarding and promoting the welfare of children and young people. We expect all employees to share this commitment.

All appointments are subject to satisfactory pre-employment checks, including an Enhanced DBS check, satisfactory references, right-to-work verification, and any other checks required in accordance with current safeguarding legislation and guidance.

Equality, Diversity and Inclusion

ITeach is proud to be an Equal Opportunities Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity, fairness, and respect.

We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

We are committed to making reasonable adjustments throughout the recruitment process and during employment where required.

Pay: £25,000.00 per year

Benefits:

Additional leave
Company car
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking

Experience:

IT support: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in williton, som

IT Technician (Schools)

IT Support Engineer

Customer Support Specialist

IT Infrastructure Support Engineer

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Technical Support Engineer

1st Line Unified Communications Engineer

Production Support Analyst

Service Delivery Manager Associate

Consumer Support Analyst

Technical Support Officer (Junior RSO)

Technical Support Officer - Quality

BRU - System Support Analyst

Heat Pump Design & Technical Support Engineer

Service Desk Manager

External Identity Support Analyst (Cardiff)

Charge Point Maintenence Coordinator

Technical Support Manager

Customer Enablement Specialist

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