Document specialist Work, Jobs in Wimbledon, Gtl (with Salaries)

Customer Onboarding Specialist
sunday —London
- £32,000 - £38,000 a year
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
1d
Digital Learning & AI Content Specialist - Office based
Evoke Care —Croydon
- £250 - £350 a day
- Microsoft Powerpoint
- English
- SharePoint
Quick apply
4d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
13d
Member Support Specialist, Data Protection (9-Month FTC)
Bumble Inc. —London
- Call to connect
- Hybrid work
- Annual leave
Quick apply
Anti-Money Laundering (AML) Monitoring & Screening Control Lead
Deutsche Bank —London
- Full-time
- Hybrid work
- Oracle
- Financial services
- Banking
- Employee discount
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
5d
Aviation Policing - Vehicle Recovery Officer ( VRO ) - Heathrow Police Station
Metropolitan Police —Heathrow
- £33,219.00 - £40,380.38 a year
- Full-time
- English
- Microsoft Office
- Communication skills
9d
Document Production Specialist (12 month FTC)
Forsters —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Sterile Services Technician
Guy's and St Thomas' NHS Foundation Trust —London
- £31,066 a year
- Full-time
18h
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
11d
Assistant International Officer
UNISON —London
- From £48,787 a year
- Full-time
9d
Business Support Administrator
Churchill Group —London
- £33,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
5d
Tobacco Dependence Advisor
King's College Hospital NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Part-time
- Communication skills
4d
Underwriting Assistant
Ryan Specialty —London
- Full-time
- Customer service
- Administrative experience
Receptionist / Administrator
London North West University Healthcare NHS Trust —London
- £29,651 - £31,312 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospice
1d
Patient Coordinator
UK Vein Clinic —London
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Employee discount
Quick apply
1d
Public Health Researcher
London Borough of Camden —London
- £50,537 a year
- Full-time
- Project management
- Communication skills
- Annual leave
Research Assistant (National FGM Centre)
Barnardo's —London
- Call to connect
- Microsoft Word
- Microsoft Excel
- Microsoft Office
7d
Discharge Flow Coordinator
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £36,943 - £44,900 a year
- Full-time
- Organisational skills
- IT
5h

I want to receive the latest job alerts for document specialist in wimbledon, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

document specialist jobs near wimbledon, gtl

Customer Onboarding Specialist

sunday
London

Apply Now

Job details

£32,000 - £38,000 a year
1 day ago

Qualifications

Technical support
Organisational skills
Communication skills

Full job description

About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

About the Role

As a Customer Onboarding Specialist, you are at the heart of Sunday’s growth. Your mission is to support newly signed clients through the configuration of their tools and the adoption of Sunday’s products, in order to ensure an optimal experience from day one and throughout the customer journey.

You will work closely with the Sales and Account Management teams to transform every signed opportunity into a lasting partnership, whilst directly impacting product adoption and net revenue, two key indicators of Sunday's growth.

This role allows you to join a young, fast-growing team with great career development prospects. Initially, you will be responsible for onboardings on the French market, with the goal of quickly extending your scope to the British market, and ultimately to the American market. As a true project manager, you will oversee all technical and administrative steps, from account creation and hardware configuration through to handover to Account Managers.

Join early, grow fast, and shape the journey!

Key Responsibilities

Administrative and Financial Management:

Manage the creation of the client account in our tools: Locker, Salesforce and our Zeus back-office.
Configure the client's billing account on Chargebee for subscription management.
Fully manage the verification process (KYC/KYB) on Checkout.com by collecting legal documents (KBIS, RIB, ID) and completing the information form to activate payments.

Technical and Hardware Configuration:

Ensure the technical integration between Sunday and the client's point-of-sale (POS) software.
Create and order personalised QR codes (design, table plan) via our internal tools.
Manage the ordering of payment terminals (card readers), ensuring the correct configuration of the client's payment contracts.
Adapt Sunday's solution configurations according to the restaurant's operational needs, making full use of your product knowledge to ensure an optimal setup.

Personalisation and Settings:

Configure all Sunday solutions according to the restaurant's specific requirements: customisation of the payment page appearance, menu settings (creating categories, adding photos and descriptions), and tipping rules (Sunday Tipping).
Synchronise POS menus with the Sunday dashboard and create customised versions where needed.

Client Relations and Training:

Act as the primary point of contact for the client throughout the entire onboarding phase, communicating clearly and proactively on progress.
Organise and lead training sessions for directors, managers and their teams to ensure full adoption and optimal use of our tools (Dashboard, card readers, Sunday for Staff application).

Coordination, Collaboration and Continuous Process Improvement:

Work hand in hand with Sales and Account Managers to ensure a smooth handover of information and a launch that meets the client's expectations.
Identify friction points and blockers in our onboarding processes, propose concrete solutions, and contribute to the improvement of our documentation and methods.

About You

Experience: You have at least one successful experience in a similar role (Onboarding, Technical Support, Customer Success, Project Management) within a SaaS or technology environment.
Rigour and Precision: As a Fintech, it is important that every step is executed with rigour. This rigour not only ensures the reliability of processes, but also contributes to ensuring a high level of product adoption by the client, maximising net revenue generated and preventing any risk of churn.
Technical Proficiency: You are curious and comfortable with digital tools (CRMs such as Salesforce, back-office platforms, etc.) and have the ability to understand and explain simple technical integrations.
Organisational Skills: You are able to manage several onboarding projects simultaneously, prioritise your tasks effectively and meet deadlines.
Excellent Communication: Your interpersonal skills, patience and ability to explain things clearly allow you to build a relationship of trust with clients and train them effectively.
Problem-Solving: You are proactive, self-sufficient and able to diagnose synchronisation or configuration issues and provide a quick solution.
Team Spirit: You enjoy working collaboratively with different teams to achieve a common goal.

What we Offer

Salary: £32K to £38K
Stock Options
A great office in the heart of London with a balance of in-person and remote work
Free Vacation Policy
100% Employer-Covered Health Insurance

Steps in our Recruitment Process

Share your story: application with resume
Let's get to know each other through a screening interview
Meet with the hiring manager
Impress your future colleagues with a case study
Meet with a Leader
Reference Checks (3 most recent managers)
Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).

Apply Now

Refine Your Search

document specialist jobs in wimbledon, gtl

Customer Onboarding Specialist

Digital Learning & AI Content Specialist - Office based

Customer Experience Specialist, SMB

Member Support Specialist, Data Protection (9-Month FTC)

Anti-Money Laundering (AML) Monitoring & Screening Control Lead

Remote Support Desk Operative

Aviation Policing - Vehicle Recovery Officer ( VRO ) - Heathrow Police Station

Document Production Specialist (12 month FTC)

Sterile Services Technician

Freshdesk coordinator

Junior IT Support Technician

Assistant International Officer

Business Support Administrator

Tobacco Dependence Advisor

Underwriting Assistant

Receptionist / Administrator

Patient Coordinator

Public Health Researcher

Research Assistant (National FGM Centre)

Discharge Flow Coordinator

I want to receive the latest job alerts for document specialist in wimbledon, gtl

Related Searches

Explore jobs in more locations

About Us

About the Role

Key Responsibilities

About You

What we Offer

Steps in our Recruitment Process

Jobseeker tools

Employer Tools

Browse

Stay Connected