Sales support / customer service Work, Jobs in Wls (with Salaries)

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Communication skills
Quick apply
Insurance Sales Agent (Hybrid)
Insurd Limited —Flint
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
- Free parking
- Store discount
Quick apply
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Sales Representative
LPN GROUP LTD —Cardiff
- Full-time
- Sales
- Customer service
- Data analysis skills
Quick apply
14d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
BYD Sales Executive (Llandudno, North Wales)
The Halliwell Jones Group —Llandudno Junction
- £25,000 - £50,020 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
Quick apply
Customer Sales Advisor
Admiral —Cardiff
- £26,300 a year
- Communication skills
- Annual leave
Sales Executive
Event Branding UK —Swansea
- £28,000 a year
- Full-time
- Sales
- Customer service
- Cleaning
- Free parking
- Employee discount
Quick apply
Business Support Administrator
Gerallt Evans Metalcraft Ltd —Abergele
- £30,000 - £35,000 a year
- Full-time
- Databases
- Human resources
- Recruiting
- Annual leave
Quick apply
Trainee/Debt Advisor
Debt Movement UK —Bridgend
- £26,000 - £37,500 a year
- Full-time
- Computer literacy
- Maths
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
New Business Customer Advisor
Admiral —Cardiff
- From £26,300 a year
- Full-time
- Hybrid work
- Communication skills
10d
Customer Sales & Operations
VanVolt —kinmel bay
- £14.50 an hour
- Part-time
- Computer literacy
- English
- Computer skills
Quick apply
4d
Customer Experience Advisor
Harlech Foodservice —Llanystumdwy
- From £19,233.76 a year
- Organisational skills
- Computer skills
- In-person
- Free parking
- Employee discount
Quick apply
Entry Level Sales Development Representative (HF1353750)
Flourish —Cwmbran
- £30,000 a year
- Full-time
- CRM software
- Communication skills
- Time management
Quick apply
Business Development & Client Relations Executive
PPM Support Ltd —Pontypool
- £29,120 a year
- Full-time
- Hospitality
- Business development
- Travel
Quick apply
Customer Care Advisor - 9 Month FTC
Ogi —Cardiff
- £26,227.50 a year
- Hybrid work
- Bilingual
- CRM software
- Analysis skills
Quick apply
BMW & MINI Used Car Sales Executive (Llandudno Junction, North Wales)
The Halliwell Jones Group —Llandudno Junction
- £25,000 - £51,400 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
Quick apply
B2B Sales Administrator
Brigantes —North Wales
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
Quick apply
Customer Service Supervisor
Bangor University —Bangor
- £25,422 - £26,707 a year
- Part-time
- University
- First Aid Certification
- Data entry
- Annual leave
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Recruiting
Quick apply

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Telephone Fundraiser - Full Time Contract (Remote)

RETURN FUNDRAISING LIMITED -
Cardiff

Quick apply

Job details

Permanent
£13.45 - £14.50 an hour

Qualifications

Sales persuasion
Customer service call handling
Client engagement
Fundraising and philanthropy experience
Fundraising
Relationship management
Outbound calling
Communication skills

Full job description

Make a Real Difference – From Your Own Home!

Are you looking for a job where you can create real social impact without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK’s best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you!

What we’re looking for from you: Key Responsibilities

As a Telephone Fundraiser, you will be the compassionate and persuasive voice of our charity partners, responsible for:

Supporter Experience: Engaging existing supporters through personalised calls to maintain and deepen their connection to the cause.
Securing Support: Clearly and effectively communicate the urgency of our campaigns and successfully secure one-off or regular donations.
Empathy and Advocacy: Articulating and understanding, the key issues faced by the charities and explaining precisely how the supporter's contribution makes a lasting, tangible difference.
Supporter Care: Delivering exceptional care by listening attentively, handling enquiries with empathy, and connecting with supporters.
Administrative Excellence: Accurately recording call outcomes, donation details, and any necessary supporter feedback into our database

What we’re looking for: Skills and Experience:

The most successful candidates will possess a blend of strong communication skills and professional discipline:

Essential Skills

Relationship Management: Excellent proven ability to build rapport and manage relationships with a diverse range of individuals over the phone.
Influencing Skills: Strong interpersonal, negotiating, and influencing skills to effectively motivate supporters.
Communication: Ability to communicate personably and effectively, with confidence and fluency, both verbally and in writing.
Organisation: Excellent organisation, administrative, and prioritising skills, with the ability to work independently to multiple deadlines.
Technical Competency: Proficient in Microsoft Office, particularly Excel and Word, with experience of using diallers.
Teamwork: A strong commitment to supporting colleagues and contributing positively to a remote team culture.

Highly Desirable Experience

Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. 2+ years of fundraising experience is required to qualify for the Senior Fundraiser role
Target-Driven Environment: Proven history of working successfully in a role that involves meeting performance goals or targets.
Contact Centre Experience: Previous experience in a high-volume call centre or contact environment is a significant benefit.
Remote Working: Experience of working remotely from home, and keeping motivated
Home-Working Requirement

Home-Working Requirement

To successfully perform this remote role, you must have the following setup from day one:

A reliable, strong internet connection with an ethernet cable to connect directly to your router.
A dedicated, quiet, and private home-working space free from background noise.
A personal laptop or PC that is under 5 years old.
A high-quality headset for making and receiving calls.

What we offer:

Job Type: Full-time
Hours: Positions of 28 or 35 hours per week
£13.45 per hour starting rate with promotional opportunities.
Experienced fundraisers with at least 2 years of fundraising experience may start at our senior fundraising rate of £14.50 per hour
Work-from-home with flexible shifts
Four-weekly pay, with access to 50% of your earnings via Employment Hero after the first 12 weeks of employment
Supportive team culture and plenty of opportunities for progression
Monday to Friday only: No weekend or bank holiday work
Shift patterns: Monday - Thursday: 12.30pm - 4.00pm / 4.30pm - 8.00pm Friday: 10.30am - 2.00pm / 2.30pm - 6.00pm

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you!

Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

Quick apply

Refine Your Search

sales support / customer service jobs in wls

Telephone Fundraiser - Full Time Contract (Remote)

Insurance Sales Agent (Hybrid)

Recruitment Partner (entry/graduate level)

Customer Sales Representative

Customer Service Advisor

BYD Sales Executive (Llandudno, North Wales)

Customer Sales Advisor

Sales Executive

Business Support Administrator

Trainee/Debt Advisor

New Business Customer Advisor

Customer Sales & Operations

Customer Experience Advisor

Entry Level Sales Development Representative (HF1353750)

Business Development & Client Relations Executive

Customer Care Advisor - 9 Month FTC

BMW & MINI Used Car Sales Executive (Llandudno Junction, North Wales)

B2B Sales Administrator

Customer Service Supervisor

Graduate Business Operations Associate

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