Complaints manager Work, Jobs in Woburn Sands, Bdf (with Salaries)

Quality and Risk Manager
Circle Health Group —Milton Keynes
- Up to £60,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
8h
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
5d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
Human Resources Administrative Officers - Milton Keynes and East Kilbride
Foreign, Commonwealth & Development Office —Milton Keynes
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Customer service
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
11d
Senior Admin Lead
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Service Delivery Manager
Serco Group —Hitchin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quality Assurance Technician
Deli24 Ltd —Bletchley
- £15 an hour
- Full-time
- English
- Microsoft Office
- Analysis skills
Quick apply
8d
Customer Service Coordinator
BMI Group —Milton Keynes
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Team Manager
Globus Medical —Northampton
- Full-time
- Customer service
- English
- Microsoft Office
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
13d
Marketing Manager
MaPS —Bedford
- £65,000 a year
- Hybrid work
- Marketing
- Presentation skills
- No degree
- Annual leave
- Employee assistance programme
4d
Tenancy Community Safety Manager
Luton Borough Council —Luton
- £47,181 - £50,269 a year
- Remote
- Presentation skills
- Travel
- Communication skills
- Relocation assistance
- Annual leave
8d
Knowledge and Information Management Officer
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Presentation skills
- SharePoint
- IT
- Annual leave
13d
Assistant Manager
The Wheatsheaf —Milton Keynes
- £33,000 - £36,000 a year
- Part-time
- Hospitality
- Management
- Sales
- Employee discount
Quick apply
Project Control Officer
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
11d
Supported Living Scheme Lead – Mental Health
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Leadership
- Annual leave
- Referral programme
Night Controller
Community Ambulance Service —Milton Keynes
- £30,221.10 a year
- 12 hour shift
Quick apply
Project Manager
Forestry England —Tring
- £40,388 - £43,482 a year
- Part-time
- Hybrid work
- English
- Free parking
- Employee discount
5d

I want to receive the latest job alerts for complaints manager in woburn sands, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

complaints manager jobs near woburn sands, bdf

Quality and Risk Manager

Circle Health Group -
Milton Keynes

Apply Now

Job details

Permanent | Full-time
Up to £60,000 a year
8 hours ago

Benefits

Company pension
Private medical insurance
Employee discount
Life insurance

Qualifications

Report writing
Data analysis skills
Root cause analysis
Communication skills

Full job description

Closing date12/07/2026
HoursFull time
Role TypePermanent

Location(s)

Saxon Clinic - Milton Keynes

Overview

Quality and Risk Manager
The Saxon Clinic
37.5 Hours & Permanent
Salary: Up to £60,000.00 per year (depending on level of experience, training and qualification)

The Saxon Clinic in Milton Keynes is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Quality and Risk Manager to join their Senior Management Team..

This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

Lead and coordinate the hospital’s quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards.
Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
Develop, review, and improve clinical governance systems, policies, and procedures across the hospital.
Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
Support the hospital in achieving and maintaining a 'Good' or higher regulatory rating.
Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
Manage the collection, analysis, and presentation of clinical governance and quality data.
Deliver training sessions, workshops, and presentations to improve staff engagement in quality and safety processes.

Applicants should meet the following criteria:

Previous experience in the healthcare industry, with a background in governance or risk management.
Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
Experience conducting complex investigations, including Root Cause Analysis (RCA).
Excellent interpersonal and communication skills with the ability to present and educate confidently.
Proven ability to facilitate change, lead projects, and work collaboratively across teams.
Relevant health-related qualification and evidence of ongoing professional development.
Strong data analysis and report-writing skills with an eye for identifying trends and driving improvement.
Experience working in an independent healthcare setting.
Qualification or training in quality improvement methodologies (e.g. Lean, Six Sigma).
Familiarity with governance platforms or incident reporting tools used in healthcare.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Management Bonus Scheme
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

Apply Now

Refine Your Search

complaints manager jobs in woburn sands, bdf

Quality and Risk Manager

Senior Customer Service Advisor

Team Lead - Customer Service

Human Resources Administrative Officers - Milton Keynes and East Kilbride

Complaints Handler

Trainee European Import Operator

Senior Admin Lead

Service Delivery Manager

Quality Assurance Technician

Customer Service Coordinator

Customer Service Team Manager

Quality Improvement Lead

Marketing Manager

Tenancy Community Safety Manager

Knowledge and Information Management Officer

Assistant Manager

Project Control Officer

Supported Living Scheme Lead – Mental Health

Night Controller

Project Manager

I want to receive the latest job alerts for complaints manager in woburn sands, bdf

Related Searches

Explore jobs in more locations

Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected