Customer support & client services occupations Work, Jobs in Wokingham, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Advisor
Twofold Limited —Reading
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
1h
Customer Support Administrator
Get Active Sports —Crowthorne
- £13 an hour
- Overtime
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
Client Services Executive
Northgate Vehicle Hire —Reading
- £28,500 a year
- Annual leave
- Employee discount
Quick apply
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Remote
- Customer service
- Organisational skills
- Work from home
11d
Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Customer Experience Advisor
easyStorage —Cookham
- £26,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1h
Customer Relations Coordinator
Honda —Bracknell
- Full-time
- Remote
- Management
- Communication skills
- Time management
- Flexitime
- Work from home
10d
CX Aftercare Executive
cinch —Hook
- £28,000 a year
- Rotating shift
- Customer service
- Employee assistance programme
Quick apply
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Supplier Success Rep (Customer Service)-Bilingual Polish/English
Avetta LLC —Maidenhead
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Customer Services Representative
Stanley Black & Decker —Maidenhead
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Employee discount
3d
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Supplier Success Rep (Customer Service)-Bilingual German/English
Avetta LLC —Maidenhead
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
Quick apply
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Customer Contact Advisor – Join Our Team!
Abri —Bracknell
- £29,386.26 a year
- Full-time
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
5d
After Sales Assistant
Manamanx Limited —Thatcham
- From £13.80 an hour
- Part-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
Quick apply
3d
Customer Service Advisor - Fixed Term Contract
BD —Winnersh
- £25,000 - £38,125 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
LMS- Client Onboarding Executive
HealthBoxHR - LIVE —Ascot
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Organisational skills
4d

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customer support & client services occupations jobs near wokingham, brk

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

customer support & client services occupations jobs in wokingham, brk

Customer Services Executive

Customer Support Advisor

Customer Support Administrator

Client Services Executive

Contract - Customer Coordinator

Contact Centre Associate

Customer Experience Advisor

Customer Relations Coordinator

CX Aftercare Executive

Customer Service Advisor (Part-time)

Supplier Success Rep (Customer Service)-Bilingual Polish/English

Customer Services Representative

Customer Care Specialist

Supplier Success Rep (Customer Service)-Bilingual German/English

CX Team Leader (Fixed-Term-Contract)

Customer Contact Advisor – Join Our Team!

Customer Account Support Specialist

After Sales Assistant

Customer Service Advisor - Fixed Term Contract

LMS- Client Onboarding Executive

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