& reporting Work, Jobs in Wolverhampton, Eng (with Salaries)

Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
[5999] Traffic Officer
National Highways —Walsall
- Up to £37,762.50 a year
- Driving
7d
Business Support
COLAS —Wolverhampton
- £24,675 - £28,000 a year
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
4d
Equality, Diversity and Inclusion Officer
The Royal Wolverhampton NHS Trust —Wolverhampton
- £32,073 - £39,043 a year
- Part-time
- Nursing
7h
Turnstile Operator (Casual)
Wolverhampton Wanderers FC —Wolverhampton
- English
Failsafe Officer
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Part-time
6d
Accounts Clerk - Part Time
Taylor Wimpey —Wolverhampton
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
18h
Stock Administrator
BCA —Walsall
- £14.11 an hour
- Monday to Friday
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Quick apply
Lottery Administration & Customer Service Supervisor - Fixed term for 12 months
Compton Care —Wolverhampton
- £30,110 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Medical Receptionist
Poplars Medical Practice —Wolverhampton
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick apply
Operational Reporting and Insights Officer
Worldpay (UK) Limited —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- Financial services
Quick apply
13d
Weighbridge Operator / admin asistant
Chas B Pugh (walsall) Ltd —Wednesbury
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Accounting
Quick apply
22h
Financial Reporting Analyst
Safran —Wolverhampton
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Laboratory Validation Analyst
UK Public Analysts —Wolverhampton
- Part-time
- Microsoft Outlook
- Laboratory experience
- Microsoft Office
- Free parking
- Annual leave
Quick apply
10d
Customer Success & Training Manager
Clearcare Solutions Ltd —Stafford
- £45,000 - £50,000 a year
- Full-time
- Management
- Analysis skills
- Organisational skills
- Free parking
Quick apply
16h
Website Administrator
British Ironwork Centre —Telford
- £27,000 - £30,000 a year
- Full-time
- In-person
- HTML
- Free parking
- Employee discount
Quick apply
Estates Help Desk Administrator & Coordinator
Elysium Healthcare —Wolverhampton
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
Retail Shift Lead
Company Shop Group —Dudley
- £21,375 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Production Operator
MHP Trade BV —Bilston
- From £31,200 a year
- Weekend availability
- Quality control
- In-person
- Communication skills
Quick apply
6d

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& reporting jobs near wolverhampton, eng

Retail Customer service & Sales Advisor

PJH Group -
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Additional leave
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
Complaint handling
Technical support
IT
Phone etiquette
Communication skills

Full job description

Join a Market Leader

We are proud to be at the forefront of the bathroom industry, supplying quality products and delivering outstanding service to customers across the UK. As we continue to grow, we are looking to recruit a Retail Customer Service & Sales Advisor to join our team at our flagship Wolverhampton site. Reporting to the Retail Contact Centre Manager, this is an opportunity to join a fast-moving business where customer service, teamwork and continuous improvement are genuinely valued.

The Role

This is a busy, varied and rewarding role supporting our retail customers from initial order through to delivery and aftercare. We are looking for someone who thrives in a fast-paced customer-facing environment, enjoys solving problems and takes pride in delivering excellent service every day. You will be confident working across multiple systems, managing a high volume of enquiries and balancing speed with accuracy. Just as importantly, you will be comfortable interpreting product specifications, understanding technical information and explaining it clearly to customers and colleagues. The role would particularly suit someone with experience in customer service, contact centres, retail operations, credit control or technical support. You do not need previous bathroom industry experience. We provide a full induction, structured training and ongoing support to help you become confident in our products, systems and processes.

Key Responsibilities

Deliver excellent day-to-day service to retail customers by phone and email.
Process customer orders, returns and account queries accurately.
Support customers with delivery, aftersales, replacement and spare part enquiries.
Resolve issues professionally, liaising with internal teams and manufacturers where required.
Maintain clear and accurate customer records across internal systems .
Interpret product specifications, technical information and diagrams to provide accurate guidance and solutions.
Investigate product or technical issues and recommend suitable outcomes.
Support product quality checks, compliance and reporting processes.
Contribute to team targets, service standards and continuous improvement.
Carry out other reasonable duties in line with the needs of the business.

Experience & Skills

Essential

Previous customer service experience.
Experience working in a fast-paced environment with changing priorities.
Strong communication skills, both written and verbal.
Confident using computer systems and learning new processes quickly.
Strong attention to detail and accurate administration skills.
Ability to understand and communicate technical or product information clearly Calm, organised and professional approach under pressure.
Positive attitude with a strong focus on customer outcomes.

Highly Desirable

Background in credit control.
Background in technical support.
Experience handling complaints, aftersales or service cases .
Experience working to targets, KPIs or service standards.

What We Offer

Full induction and ongoing training programme.
Hybrid working opportunities.
Additional leave.
Company pension.
Sick pay.
Life insurance.
Employee discount.
Gym membership.
Cycle to work scheme.
Company events.
Christmas gift.
On-site parking.

Why Join Us?

This is an opportunity to build a long-term career with a successful and growing business that invests in its people, systems and service standards.

If you enjoy working at pace, helping customers and being part of a supportive team, we’d love to hear from you

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Life insurance
On-site parking
Sick pay
Work from home

Application question(s):

How many years of experience do you have in a customer- facing role?

None
Less than 1 year
1-2 years
3+ years

Are you comfortable managing a high volume of customer calls, emails or queries in a fast paced environment?

Yes
No

How confident are you using multiple computer systems while dealing with customers?

Very Confident
Confident
Basic
Not confident

Are you able to reliably commute to Wolverhampton, Monday-Friday?

Yes
No

Work Location: Hybrid remote in Wolverhampton WV10

Quick apply

Refine Your Search

& reporting jobs in wolverhampton, eng

Retail Customer service & Sales Advisor

[5999] Traffic Officer

Business Support

Equality, Diversity and Inclusion Officer

Turnstile Operator (Casual)

Failsafe Officer

Accounts Clerk - Part Time

Stock Administrator

Lottery Administration & Customer Service Supervisor - Fixed term for 12 months

Medical Receptionist

Operational Reporting and Insights Officer

Weighbridge Operator / admin asistant

Financial Reporting Analyst

Customer Service Team Leader

Laboratory Validation Analyst

Customer Success & Training Manager

Website Administrator

Estates Help Desk Administrator & Coordinator

Retail Shift Lead

Production Operator

I want to receive the latest job alerts for & reporting in wolverhampton, eng

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