Housing officer Work, Jobs in Woolley, Wyk (with Salaries)

Housing Officer
Heylo —Leeds
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Housing Growth Project Officer
Kirklees Council —Kirklees
- Full-time
- Hybrid work
- Project management
- Communication skills
- HTML
Housing Support Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Organisational skills
- IT
Tenant Liaison Officer
Innercity Roofing (Yorkshire) Ltd —Garforth
- From £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
Quick apply
4d
Community Development Officer
Help for Heroes —Leeds
- Up to £33,995 a year
- Weekend availability
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
C3 Senior Reponse Officer
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Weekend availability
- Driving
- Communication skills
- Annual leave
2d
Support Officer
Qualitas Care and Support Ltd —Batley
- £26,500 a year
- Full-time
- Microsoft Office
- In-person
- Care plans
- Paid training
- Health & wellbeing programme
Quick apply
3d
Technical Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Maintenance
- Contracts
- IT
- Annual leave
9d
Chief Operating Officer (COO)
Pennine Domestic Abuse Partnership —Huddersfield
- £45,000 - £47,000 a year
- Part-time
- Microsoft Outlook
- Human resources
- Contracts
- Free parking
- Annual leave
Quick apply
Business Support Officer
TD JORDAN LTD —Sheffield
- £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Prevention Officer
Sheffield City Council —Sheffield
- £33,143 - £37,280 a year
- IT
- Communication skills
- Time management
Team Leader Parent Plus Supported Housing
BRADFORD CYRENIANS —Bradford
- £27,500 a year
- Full-time
- Management
- Supervising experience
- Travel
- Employee discount
Quick apply
Administrative officer/letting agent
jmail assets —Bradford
- £28,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
4d
Business Support Officer (Homes and Neighbourhoods)
Kirklees Council —Kirklees
- Temporary
- Hybrid work
- IT
- HTML
11d
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —Huddersfield
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Placement Coordinator
Bradford Children and Families Trust —Bradford
- £38,220 - £40,777 a year
- Full-time
- Annual leave
12d
Neighbourhood Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Customer service
- Communication skills
5d
Resales & Staircasing Officer
Heylo —Leeds
- Full-time
- IT
Quick apply
Principal Legal Officer (PO4)
Leeds City Council —Leeds
- £46,142 - £49,282 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Housing Sustainability Officer
Sheffield City Council —Sheffield
- £33,143 - £37,280 a year

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Housing Officer

Heylo -
Leeds

Quick apply

Job details

Full-time

Qualifications

Microsoft Excel
Customer service
GCSE
Microsoft Office
Numeracy
Analysis skills
Database management

Full job description

Our mission and values

Our Purpose

heylo helps aspiring homeowners and renters find a place to call home

Our Mission

Passion for the highest quality service to more and more customers, dedication to working in partnership with housing suppliers successfully and commitment to acting with integrity

Our Vision

To be a leading privately owned residential provider in the UK with a reputation as the most respected and customer-centric

Position:

Acting as the first point of contact for customers at all stages of property management, post sale.
Handling rent arrears cases in a timely manner to reduce arrears and maximise income in line with key performance indicators
Managing calls and correspondence effectively with third party property management agents and customers, developers, and managing agents, including obtaining documentation from them where required
Management of shared ownership homes and leases to ensure optimal revenue collection, protection of asset value, good customer service, and compliance with relevant legislation, regulation and industry good practice
Handling general lease and property management queries from customers, managing agents and other related third parties
Collection of rent, service charge, insurance and fee payments
Working with, and supporting, customers to explain the options available to them and agreeing the most suitable next steps
Negotiating, implementing and monitoring feasible repayment solutions that take into account the customer circumstances while balancing the best interests of the business.
Liaising with external legal advisors, mortgage lenders, debt charities, and government benefit departments.
Attending court to represent Heylo at possession hearings
Manage complaints of anti-social behaviour in line with policy and procedure
Support the Head of Housing and Customer Services in the development of customer feedback (including from surveys, complaints and compliments) and the improvement of customer satisfaction and operational quality
Deal with inbound and outbound telephone calls and correspondence to ensure all queries are delt with and resolved in a satisfactory and timely manner
Maintain adequate and accurate records for auditing and reporting purposes
Support the set-up of new customer accounts and changes to existing accounts
Review and action post received, and sending out any post required from the office
Any other general administrative duties required
Providing excellent customer service and support in line with company mission

Providing support to the Senior Property Manager and undertaking other duties as required

Requirements:

Passes in GCSE English & Maths at grade 4 or above or equivalent or ability to operate at that level. (E)
At least 1 year of property management experience in affordable housing or private rental sector
Experience of residential property management and/or residential transactions
IRPM Level 2 Qualification desirable
Excellent customer service skills
Ability to multitask and work to deadlines
Good standard of numeracy and literacy, knowledge of MS Office (in particular Excel) and database management
Good analytical skills
Self-motivated and a commitment to personal development
Ability to multitask and work to deadlines
Well organised, and able to work as part of a team and under pressure
Ability to self-motivate to meet deadlines without close supervision
Ideally some knowledge of tenant law, leases, service charges, and/or property management

Quick apply

Refine Your Search

housing officer jobs in woolley, wyk

Housing Officer

Housing Growth Project Officer

Housing Support Officer

Tenant Liaison Officer

Community Development Officer

C3 Senior Reponse Officer

Support Officer

Technical Officer

Chief Operating Officer (COO)

Business Support Officer

Prevention Officer

Team Leader Parent Plus Supported Housing

Administrative officer/letting agent

Business Support Officer (Homes and Neighbourhoods)

Trainee or Certificated Enforcement Agent

Placement Coordinator

Neighbourhood Officer

Resales & Staircasing Officer

Principal Legal Officer (PO4)

Housing Sustainability Officer

I want to receive the latest job alerts for housing officer in woolley, wyk

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