Customer support & client services occupations Work, Jobs in Wootton, Bdf (with Salaries)

Customer Complaints Advisor
PRESTIGIO CARS LTD —Bedford
- £24,500 - £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
11h
Customer Service Advisor
Indus motors Ltd —Milton Keynes
- £25,000 - £30,000 a year
- Part-time
- Salesforce
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
5d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Client Care Manager
Key Conveyancing —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
Quick apply
4d
Customer Services Coordinator
untypical —Bedford
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Customer Service Assistant
The Strap Tailor —Wingrave
- Up to £14 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Business Centre Executive
Return on Investment Ltd —Milton Keynes
- £23,500 - £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Customer Service Representative
Metrol Springs Ltd —Northampton
- From £26,500 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
2d
Outbound Caller
Kramp GmbH —Biggleswade
- Sales
- Microsoft Office
- Organisational skills
5d
Customer Operations Manager
IKEA —Milton Keynes
- From £35,145 a year
- Full-time
- Analysis skills
- Annual leave
4d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Customer Resolution Account Executive
Copart —Bedford
- £29,476 a year
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Life insurance
Quick apply
5d
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Customer service
- Employee assistance programme
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
Senior Customer Service Advisor
Barclays —Huntingdon
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
8d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply

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customer support & client services occupations jobs near wootton, bdf

Customer Complaints Advisor

PRESTIGIO CARS LTD
Bedford

Quick apply

Job details

Permanent | Full-time
£24,500 - £28,000 a year
11 hours ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service
Upselling
Complaint handling
Analysis skills
Quality assurance
Data entry
Phone etiquette
Communication skills

Full job description

Location - Brogborough, off M1 J13

Prestigio Cars Ltd is an award-winning family-run business with over 250 vehicles, including cars, vans and motor homes! We are a diverse company looking to expand our team, we will provide training and lots more benefits!

Job Summary

We are seeking a dedicated and professional Customer Complaints Advisor to join our team. The successful candidate will be responsible for managing customer complaints efficiently and courteously, ensuring a high level of customer satisfaction. This role involves handling sensitive issues with empathy, providing clear communication, and offering solutions to resolve concerns promptly. The ideal applicant will possess excellent communication skills, attention to detail, and the ability to analyse situations critically. This paid position offers an opportunity to develop valuable skills within a supportive environment.

Duties

Respond promptly and professionally to customer complaints via phone, email, or live chat.
Record complaint details accurately using data entry systems while maintaining confidentiality.
Analyse customer issues to identify root causes and suggest appropriate resolutions.
Communicate clearly and empathetically with customers, demonstrating excellent phone etiquette and interpersonal skills.
Upsell relevant products or services where appropriate, enhancing customer experience and business growth.
Collaborate with other departments to ensure complaints are resolved efficiently and effectively.
Follow up with customers post-resolution to ensure satisfaction and gather feedback for continuous improvement.
Maintain organised records of all interactions for reporting purposes and quality assurance.

Experience

Proven experience in customer service or complaint handling roles is preferred.
Strong data entry skills with attention to accuracy and detail.
Excellent communication skills, both verbal and written, with professional phone etiquette.
Analytical skills to assess situations critically and identify effective solutions.
Experience in upselling products or services is a plus but not essential.
Ability to remain calm under pressure, demonstrating patience and empathy when dealing with dissatisfied customers.

This role offers an engaging environment for individuals passionate about delivering exceptional customer service while developing their professional expertise in complaint management.

Pay: £24,500.00-£28,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in wootton, bdf

Customer Complaints Advisor

Customer Service Advisor

Account Co-Ordinator

Contact Centre Advisor (Night Shift)

Client Care Manager

Customer Services Coordinator

Trainee Customer Service

Client Relations Executive

Customer Service Assistant

Business Centre Executive

Customer Service Representative

Outbound Caller

Customer Operations Manager

Customer Service Advisor

Customer Resolution Account Executive

Broker Support Specialist

Senior Customer Service Advisor

Customer Loyalty Advisor

Senior Customer Service Advisor

Client Operations Manager

I want to receive the latest job alerts for customer support & client services occupations in wootton, bdf

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