Helpdesk administrator Work, Jobs in Wrotham, Ken (with Salaries)

Facilities Helpdesk Administrator
Bauvill Ltd —Rochester
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Shared Services Helpdesk Administrator (9 Month FTC)
Superdrug —Croydon
- Part-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
- Store discount
- Employee discount
5d
IT Helpdesk/Systems Administrator
Fenris Creations —London
- Full-time
- Hybrid work
- Travel
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
Corporate Services Administrator
Columbia Threadneedle Investments —London
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Work from home
12d
Helpdesk Administrator
Skanska —London
- Data entry
- Organisational skills
- Bereavement leave
10d
End User Support Specialist- Fixed term Employment(Associate II - Cloud Infrastructre Services)
UST —London
- Computer Science
- Bachelor's degree
- Continuous improvement
Quick apply
13d
CRES Administrator, London (GB)
Swiss Re —London
- £28,000 - £42,000 a year
- Full-time
Contract Support & Helpdesk
CBRE —London
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Facilities Technical Support Administrator – Paddington, W2 6BD
Apleona —London
- £32,000 - £35,000 a year
- Monday to Friday
- Microsoft Word
- Customer service
- Computer literacy
Business Support Administrator
Skanska —London
- Quality control
- Contracts
- Bereavement leave
Procurement Administrator
Funding Circle —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Time management
Quick apply
10d
System Administrator 2- UK
M.C. Dean, Inc —London
- Weekend availability
- Bachelor's degree
- AI
- Leadership
10d
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- AI
- Communication skills
Commercial Administrator
GRAHAM Group —London
- Monday to Friday
- Microsoft Office
- Administrative experience
- Office experience
13d
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
Contract Manager
BGIS —London
- Full-time
- Team management
- Conflict management
- Contracts
Assistant Trust Manager
HSBC Global Services Limited —St. Helier
- Full-time
6d
Senior Surveyor/Estates Manager - Industrial
Colliers International EMEA —London
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Databases
Quick apply
Regional Estates Manager - Occupier Services
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply

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helpdesk administrator jobs near wrotham, ken

Facilities Helpdesk Administrator

Bauvill Ltd
Rochester

Quick apply

Job details

Full-time
£24,500 - £26,500 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Supplier ordering
CAFM software
Customer service
GCSE
Filing
Microsoft Office Suite
Technical support
Supervising experience
Purchase order creation
Procurement support
Customer support
Communication skills
Mechanical knowledge
Facilities maintenance
Planned maintenance

Full job description

Facilities Helpdesk Administrator

About the Role

Bauvill Facilities is looking for a proactive and organised Facilities Helpdesk Administrator to join our busy Facilities Helpdesk team in Kent.

Working as part of a team of administrators, you will provide essential operational support for our Hard Facilities Management contracts. You will play a key role in coordinating engineers and subcontractors, managing reactive and planned maintenance tasks, updating our CAFM system, processing quotations and purchase orders, and ensuring works are completed within agreed service levels.

This is a fast-paced and varied role where strong organisation, communication and attention to detail are essential. You will work closely with engineers, contractors, colleagues and clients to ensure maintenance requests are progressed efficiently and accurate information is maintained throughout each job.

Key Responsibilities

Manage incoming maintenance requests and coordinate engineers and subcontractors to attend reactive works within agreed SLAs.
Plan and coordinate engineering schedules, acting as a key point of contact for engineers and following up on outstanding information.
Monitor jobs requiring further resources, ensuring they are progressed promptly and rescheduled within required timescales.
Coordinate materials and equipment required for jobs and ensure all associated information is accurately recorded.
Track completed works and ensure work instructions, worksheets and dockets are returned, recorded and filed correctly.
Review weekly performance reports and follow up on outstanding tasks to ensure completion.
Maintain accurate spreadsheets and records relating to quotations, out-of-hours works and ongoing job requests.
Raise and manage purchase orders prior to works taking place, including amendments and uplifts where required.
Support the administration of incoming and outgoing invoices on a weekly basis.
Ensure all job information is accurately recorded within the CAFM/Support Desk system and relevant shared folders.
Keep engineers, contractors, colleagues and clients updated on the progress of works.
Support Planned Preventative Maintenance (PPM) activity by monitoring schedules, collating check sheets and ensuring planned works are completed on allocated dates.
Work proactively as part of the wider Facilities team, sharing information and supporting colleagues when required.

About You

We are looking for someone who:

Is highly organised and able to prioritise effectively in a busy, reactive environment.
Has strong communication and customer service skills.
Is confident coordinating multiple engineers, contractors and maintenance requests.
Understands the importance of working to processes, deadlines and SLAs.
Has excellent attention to detail and accurate record-keeping skills.
Is comfortable using Microsoft Office, spreadsheets, task lists and reminder systems.
Previous experience using a CAFM, facilities management or helpdesk system would be advantageous.
Previous experience within Facilities Management, maintenance coordination, scheduling or administration would be beneficial.

Working Arrangements

The Facilities Helpdesk plays a pivotal role in coordinating both reactive and planned maintenance, so reliability and punctuality are essential.

This is a full-time, office-based position at our Kent location, working between 07:30 and 16:00. Due to the operational requirements of the role, we are unable to offer remote working or consider international applications.

Planned absence, including annual leave, should wherever possible be requested at least five days in advance to ensure appropriate team cover can be arranged.

If you are an organised administrator who enjoys working in a fast-paced environment and coordinating people, priorities and deadlines, we would love to hear from you.

Job Type: Full-time

Pay: £24,500.00-£26,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in wrotham, ken

Facilities Helpdesk Administrator

Shared Services Helpdesk Administrator (9 Month FTC)

IT Helpdesk/Systems Administrator

IT Helpdesk Intern

Corporate Services Administrator

Helpdesk Administrator

End User Support Specialist- Fixed term Employment(Associate II - Cloud Infrastructre Services)

CRES Administrator, London (GB)

Contract Support & Helpdesk

Facilities Technical Support Administrator – Paddington, W2 6BD

Business Support Administrator

Procurement Administrator

System Administrator 2- UK

Systems Administrator Industry Placement Year (London)

Commercial Administrator

System Administrator 1 - UK

Contract Manager

Assistant Trust Manager

Senior Surveyor/Estates Manager - Industrial

Regional Estates Manager - Occupier Services

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