Customer relations manager Work, Jobs in York, Eng (with Salaries)

Service advisor / Front of house manager
RCM 4x4 Limited —York
- £29,120 - £41,600 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
4d
Duty Manager
Impossible York —York
- £13.00 - £13.20 an hour
- Full-time
- Bilingual
- Hospitality
- Supervising experience
- Employee discount
Quick apply
4d
Colleague Relations Senior Manager
Lloyds Banking Group —Leeds
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
20h
Factory Trainer
Forza Foods Ltd —Pontefract
- Monday to Friday
- Microsoft Excel
- Organisational skills
- IT
- Store discount
- Annual leave
WYLVEP Programme Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Sales
- Social media management
- Project management
- Annual leave
1d
People, Finance & Office Coordinator
Future Group —York
- £18,000 a year
- Part-time
- Hybrid work
- Employee discount
Quick apply
9d
Treasury Change Manager
Lloyds Banking Group —Leeds
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
20h
Service Delivery Manager
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Full-time
- Rehabilitation centre
- Leadership
18h
Customer Specialist
Flint Bishop —Leeds
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Catering Business Development Manager
GT Produce Ltd —Leeds
- £40,000 a year
- Sales
- Microsoft Office
- Supervising experience
Quick apply
4d
Procurement Manager (Digital & IT)
LNER —York
- £52,000 a year
- Full-time
- Oracle
- Contracts
- IT
- Employee discount
20h
Customer Complaints and Feedback Advisor
City of York Council —York
- £30,520 - £32,681 a year
- Part-time
- Hybrid work
- English
Weekend Sales Negotiator
Manning Stainton —Leeds
- £6,545 - £10,000 a year
- Part-time
- Microsoft Outlook
- Sales
- Customer service
- Health & wellbeing programme
- Sick pay
Quick apply
Prison Offender Manager - Non Operational
Mitie —York
- £32,616.96 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
CRM Manager
Pure Pet Food —Leeds
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Employee discount
Quick apply
9d
Senior Supervisor
TC Facilities Management —Leeds
- £15.96 an hour
- Temporary
- Team management
- Communication skills
- Employee discount
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Leeds
- Weekend availability
- Oracle
- Salesforce
- English
Audit Quality - Corporate Reporting Advisory Senior Manager
BDO —Leeds
- Full-time
- Accounting
- Communication skills
Advocate
Together Women —Leeds
- £29,113 a year
- Full-time
- Administrative experience
- Mentoring
- In-person
- Employee assistance programme
- Sick pay
Quick apply
4d
Depot Manager
Great Bear —Leeds
- Full-time
- Customer service
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d

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Service advisor / Front of house manager

RCM 4x4 Limited
York

Quick apply

Job details

Full-time
£29,120 - £41,600 a year
4 days ago

Qualifications

Customer service
Upselling
Organisational skills
Cash handling
Communication skills
Mechanical knowledge

Full job description

Job Summary

We are seeking a professional and personable Service Advisor / Front of House Manager to oversee the customer experience and manage the front-of-house operations within our Land Rover service centre. The ideal candidate will possess excellent customer service skills, a good understanding of mechanical processes, and the ability to upsell services effectively. This role involves coordinating appointments, managing customer interactions, handling cash transactions, and ensuring a smooth flow of daily operations to enhance customer satisfaction and maximise revenue.

Responsibilities

Greet customers warmly and professionally upon arrival, providing a positive first impression of the business
Schedule service appointments and manage the booking calendar efficiently
Advise customers on additional services or repairs through upselling techniques, ensuring their needs are met while maximising sales opportunities
Maintain clear communication with technicians regarding vehicle status and customer expectations
Handle cash transactions accurately and process payments securely
Manage customer queries and concerns promptly, ensuring high levels of satisfaction
Oversee the cleanliness and organisation of the front desk area to present a professional environment
Support inventory management for parts and promotional materials as needed

Experience

Proven experience in a customer service role within the automotive or retail industry is preferred, Land Rover Experience is a bonus
Strong mechanical knowledge or familiarity with vehicle systems is advantageous but not essential
Demonstrated ability to upsell products or services effectively while maintaining excellent customer relations
Experience in cash handling and processing transactions accurately
Excellent organisational skills with the ability to multitask in a fast-paced environment
Exceptional communication skills, both verbal and written, with a friendly demeanour that fosters trust and rapport with customers

This role offers an engaging environment where your interpersonal skills and automotive knowledge can thrive. We value proactive individuals who are committed to delivering outstanding service whilst supporting our team’s success.

Pay: £29,120.00-£41,600.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in york, eng

Service advisor / Front of house manager

Duty Manager

Colleague Relations Senior Manager

Factory Trainer

WYLVEP Programme Manager

People, Finance & Office Coordinator

Treasury Change Manager

Service Delivery Manager

Customer Specialist

Catering Business Development Manager

Procurement Manager (Digital & IT)

Customer Complaints and Feedback Advisor

Weekend Sales Negotiator

Prison Offender Manager - Non Operational

CRM Manager

Senior Supervisor

Delivery Partner Manager, UK/IE Delivery Partner Managers

Audit Quality - Corporate Reporting Advisory Senior Manager

Advocate

Depot Manager

I want to receive the latest job alerts for customer relations manager in york, eng

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