Senior customer service Work, Jobs in York, Eng (with Salaries)

Lead Patient Co-ordinator and Administrator
Blossom Cosmetic Clinic —York
- From £14 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Employee discount
Quick apply
3d
Customer Service Centre Team Manager
Innserve Ltd —Tadcaster
- £33,500 - £34,800 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Management
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Cleaning - Site Manager York
BidvestNoonan —York
- £18.74 an hour
- Full-time
- Microsoft Powerpoint
- Management
- Computer skills
Quick apply
12d
Dental Receptionist
Blossom Family Dental Care —York
- From £12.71 an hour
- Hospitality
- Computer literacy
- Microsoft Office
Quick apply
5d
Loss Control Team Leader
NFU Mutual —York
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Mentoring
- Annual leave
- Employee discount
10d
Field Operations Manager
Bransby Wilson Parking Solutions Limited —York
- £32,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Supervising experience
- Sick pay
Quick apply
Logistics Coordinator
SDL Car Parts —York
- £30,940 a year
- Full-time
- No experience needed
- Warehouse experience
- IT
- Employee discount
2d
Store Manager
SureStore —York
- £31,150 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Success Team Manager
thebigword —Leeds
- Up to £48,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Leadership
Quick apply
5d
Senior Financial Crime Investigator - Business Banking
Monzo —Leeds
- £31,100 - £39,350 a year
- Weekend availability
- Remote
- Mentoring
- Leadership
2d
Group Credit Controller
Lanpro —York
- Part-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Account Manager
Simpson Associates —York
- Hybrid work
- CRM software
- Azure
- Organisational skills
Quick apply
Graduate Management Trainee - York
Enterprise Mobility —York
- Full-time
- Sales
- Customer service
- Bachelor's degree
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Shopfloor Manager
Selco —York
- £15.90 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Senior Agile Delivery Manager
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Continuous improvement
- Agile
- In-person
- Employee discount
12d
Senior Customer Service Representative FTC
Waystone —Leeds
- Hybrid work
- Customer service
- Financial services
Quick apply
Senior Business Analyst
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Bachelor's degree
- Agile
- In-person
- Employee discount
6d
Duty Manager - Outdoor Attraction
Piglets Adventure Farm —York
- From £14 an hour
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
- Employee discount
Quick apply
6d
Clerk to Governors
North Yorkshire Council —Selby
- £14.13 - £15.06 an hour
- Call to connect
- Remote
- Customer service
- Communication skills
- School
- Work from home
6d

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Lead Patient Co-ordinator and Administrator

Blossom Cosmetic Clinic -
York

Quick apply

Job details

Permanent | Part-time | Full-time
From £14 an hour
3 days ago

Benefits

Employee mentoring programme
Company pension
Employee discount

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Leadership
Communication skills

Full job description

Do you enjoy delivering exceptional customer service?

Are you an experienced administrator who thrives in a busy, people-focused environment?

Would you like to join a friendly, supportive team where your contribution is genuinely valued?

At Blossom Cosmetic Clinic in York, we are proud to provide high-quality private dental care in a welcoming boutique practice setting.

Our modern practice offers an excellent environment for both patients and team members. We are now looking for a motivated and organised Lead Administrator & Patient Co-ordinator to join our reception team and play a key role in delivering an outstanding patient experience.

This is an exciting opportunity for someone who enjoys building relationships, leading by example, and ensuring the smooth day-to-day running of a busy dental practice.

The Hours

4 days per week (35 hours)
7:45am – 5:30pm with 1 hour for lunch
We will also consider applications from candidates seeking 3 days per week (26.25 hours)

The Role

As our Lead Administrator & Patient Co-ordinator, you will be responsible for managing the non-clinical patient journey from initial enquiry through to completion of treatment. You will provide exceptional customer service, support our senior team, and assist in coordinating a small team of Patient Co-ordinators.

Key Responsibilities

Supporting the senior team with administrative tasks and projects
Providing day-to-day administrative support to patients and colleagues
Managing the patient journey across all communication channels, including telephone, email, text messaging and social media enquiries
Building strong, long-term relationships with patients through excellent service and communication
Managing appointment diaries efficiently and accurately
Explaining treatment payment options and processing payments
Promoting and enrolling patients onto the practice membership plan
Managing patient follow-up systems and daily administrative routines
Maintaining accurate and up-to-date patient records in line with practice procedures
Ensuring consistently high standards of customer care and administration
Managing referrals, outstanding balances and open courses of treatment
Liaising with dental laboratories regarding cases and appointments
Reconciling daily takings
Carrying out audits as directed by the Practice Manager
Undertaking additional training and responsibilities as Information Governance Lead

About You

We are looking for someone who is professional, proactive and highly organised, with a genuine passion for delivering outstanding customer service. Our ideal candidate would have:

Previous experience leading or supporting a team
Excellent customer service skills and a patient-focused approach
Strong administrative experience in a busy environment
Excellent attention to detail and accuracy when working across multiple systems
Outstanding organisational and prioritisation skills
Excellent communication skills, both written and verbal
A high standard of English grammar and spelling
Good IT skills, including Microsoft Office and CRM/practice management software
A positive, enthusiastic and professional attitude
A smart and professional appearance

Experience in a healthcare, dental or clinical setting would be advantageous but is not essential.

What We Offer

A friendly, welcoming and supportive working environment
An experienced and approachable Practice Manager and leadership team
A well-organised team of dentists, therapists, hygienists, dental nurses and reception staff
Ongoing training and development opportunities, including fully funded courses and qualifications
Career progression opportunities for ambitious candidates
DBS check paid for by the practice
Employer contributory pension scheme
Additional bonuses and benefits throughout the year
Regular team-building events and practice social outings

If you are an organised, customer-focused professional who enjoys working with people and wants to be part of a practice that genuinely values its team, we would love to hear from you.

Pay: From £14.00 per hour

Benefits:

Employee discount
Employee mentoring programme

Work Location: In person

Quick apply

Refine Your Search

senior customer service jobs in york, eng

Lead Patient Co-ordinator and Administrator

Customer Service Centre Team Manager

Cleaning - Site Manager York

Dental Receptionist

Loss Control Team Leader

Field Operations Manager

Logistics Coordinator

Store Manager

Customer Success Team Manager

Senior Financial Crime Investigator - Business Banking

Group Credit Controller

Customer Success Account Manager

Graduate Management Trainee - York

Service Analyst

Shopfloor Manager

Senior Agile Delivery Manager

Senior Customer Service Representative FTC

Senior Business Analyst

Duty Manager - Outdoor Attraction

Clerk to Governors

I want to receive the latest job alerts for senior customer service in york, eng

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