Customer service representative Work, Jobs in York, Nyk (with Salaries)

Customer Service Advisor
Monster Group —York
- £24,875 - £29,630 a year
- Full-time
- English
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Call Centre Advisor
BW Legal —Leeds
- £20,800 - £22,000 a year
- Overtime
- Free parking
- Annual leave
Quick apply
Night Owl - Customer Service Advisor 20:00 - 08:00 - Student Accommodation
Student Roost —York
- £30,466.80 a year
- Night shift
- Sales
- Microsoft Office
- Communication skills
Quick apply
8d
Operations Coordinator – Customer Service & Warehouse Washline
Wharfeside Hire —Thorp Arch
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
5d
Senior Customer Service Advisor
Barclays —York
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
5d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
12d
Customer Service Advisor
Professional Paper Supplies LTD —York
- £17,120 a year
- Part-time
- Microsoft Word
- ERP systems
- In-person
Quick apply
2d
Customer Service Coordinator
WolfLabs —Pocklington
- £26,227.50 - £28,500.00 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Call Centre Agent
Fortrea —Leeds
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Retail Customer Service Assistant
BP Retail —York
- Serving
- Café
- Annual leave
- Employee assistance programme
4d
Customer Service Representative
DGP Intelsius Ltd —York
- £27,000 - £30,000 a year
- Full-time
- English
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
11d
Order Entry & Customer Service Advisor (f/m/d)
Edmund Optics —York
- CRM software
- Computer literacy
- English
- Gym membership
Customer Support Associate
Nationwide Building Society —Leeds
- From £26,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
5d
Customer Service Advisor
JCT600 —York
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- English
- Communication skills
- Annual leave
Retail Customer Service Assistant - Temporary
BP Retail —York
- Temporary
- Cleaning
- Café
1d
Customer Representative
Allianz —Leeds
- £27,007.50 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Communication skills
- Employee discount
5d
Customer Services Assistant - Wetherby
Leeds Building Society —Wetherby
- Front desk
- Cash handling
Customer Service Team Leader
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
20h
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply

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Customer Service Advisor

Monster Group -
York

Quick apply

Job details

Full-time | Fixed term contract
£24,875 - £29,630 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Ticket management
English
Microsoft Office Suite
Computer skills
Customer support
Customer interaction

Full job description

Looking for more than just another customer service job?

Join Monster Group, one of the UK's fastest-growing eCommerce businesses, where you'll help solve real customer problems, be part of a supportive team, and have genuine opportunities to grow your career.

Whether you already have customer service experience or you're enthusiastic, quick to learn, and passionate about helping people, we'd love to hear from you.

What You'll Do:

As a Customer Service Advisor, you'll be the friendly voice behind our brand, helping customers across phone, email, and our ticketing system. Every day is different, and you'll play a key role in making sure our customers receive outstanding service.

Your responsibilities will include:

Responding to customer enquiries by phone, email, and our ticketing system.
Helping customers with spare part requests, returns, warranties, claims, and general queries.
Liaising with courier companies to resolve delivery issues and keep customers informed.
Managing enquiries across multiple online marketplaces while maintaining Monster Group's friendly tone of voice and high customer service standards.
Finding practical, creative solutions that go above and beyond customer expectations.
Working closely with colleagues to deliver an exceptional customer experience.
Helping us improve by contributing to our customer feedback and service standards.

Skills We Love:

Excellent written and spoken English.
A positive, can-do attitude and the ability to stay calm under pressure.
Strong problem-solving skills and confidence making decisions.
Great attention to detail and the ability to manage multiple tasks.
Good IT skills, including Microsoft Office.
The ability to work well independently and as part of a team.
A willingness to learn and develop.
Strong multitasking skills with a keen eye for detail.
Tech-savvy, especially with Microsoft Office.
Technical knowledge is a bonus but not required—we'll help you learn.
Previous customer service experience (preferred but not essential).

Working hours, location & salary:

We currently have three full-time Customer Service Advisor opportunities available – two 12-month fixed-term contracts and one permanent position, giving you plenty of opportunity to join and grow with our Customer Service team.

Working hours are 37.5 hours per week, starting between 8.00am and 9.30am and finishing between 4.00pm and 5.30pm, with a 30-minute or 1-hour lunch break.

You’ll be based at our modern offices near York (YO60 6PG) five days a week, so having your own transport is essential.

The starting salary is from £24,875, with regular salary reviews and clear opportunities to develop as you grow within the business. Through our Monster Progression Plan (MPP), you’ll have the opportunity to progress your salary up to £29,630 as you develop your skills, knowledge and experience within the role.

About Monster Group

We’re committed to building a positive and inclusive workplace where everyone can thrive. We champion diversity and equal opportunities and believe in creating an environment built on respect, collaboration, and innovation. We welcome applications from people of all backgrounds, and applicants must have the legal right to work in the UK.

At Monster Group, work is more than just a job - it’s a place to have fun, grow, and make an impact. You’ll be supported to develop, learn, and thrive while living our values every day. On top of that, we offer a great range of benefits to support you at work and beyond.

If you're looking for a role where you can learn, grow, and make a real impact every day, we'd love to hear from you. Apply today and become part of the Monster Group team!

Pay: £24,875.00-£29,630.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

York YO60 6PG: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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