Benefit specialist Work, Jobs (with Salaries)

Medevac Specialist
International Medical Group —Remote
- £28,500 - £31,000 a year
- Weekend availability
- Remote
- Customer service
- Communication skills
Recruitment Consultant
AAZ Property Maintenance —Remote
- £45,000 - £85,000 a year
- Full-time
- Remote
- Sales
- Bachelor's degree
- Organisational skills
- Work from home
Quick apply
2d
CYP Phone Support Specialist - Remote
CareADHD —London
- £26,000 - £30,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Communication skills
Quick apply
4d
Talent Acquisition Partner
Citizens Advice —Remote
- £39,286 a year
- Remote
8d
Customer Service Specialist
StepChange Debt Charity —Leeds
- Up to £36,571 a year
- Full-time
- Hybrid work
- Analysis skills
10d
Public Health Specialist | Preston | Full time
Lancashire County Council —Preston
- £55,612 - £60,147 a year
- Full-time
- Communication skills
- Annual leave
5d
Customer Services Officer - Part Time
HYDE HOUSING ASSOCIATION —London
- £25,000 a year
- Part-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
Evaluation Specialist
Innovate UK —Remote
- £46,743 a year
- Full-time
- Remote
- Presentation skills
- SharePoint
- In-person
11d
Employment Specialist
Islington Council —Islington
- £44,235 - £45,852 a year
- Employee discount
10d
NEC Housing Application Support Analyst - Remote
Business Systems —Remote
- £60,000 - £66,000 a year
- Full-time
- Remote
- Oracle
- SQL
- Scripting
Quick apply
2d
Training Specialist
Knovia —Remote
- £30,000 - £36,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Learner Support Specialist
QA —London
- Remote
- No degree
- AI
- Teaching
- Annual leave
- Employee assistance programme
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
4d
Talent Brand Specialist II
Affirm —London
- £61,000 - £99,000 a year
- Remote
- Bachelor's degree
- Employee stock purchase plan
Fraud Investigator
Newham Council —London
- £45,750 - £49,056 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
8d
Customer Journey Support Specialist
South East Water —Snodland
- Up to £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Driving
- Annual leave
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
Chargeback Specialist
Teya —London
- Full-time
- English
- SQL
- Analysis skills
2d
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave

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Medevac Specialist

International Medical Group -
Remote

Apply Now

Job details

Full-time
£28,500 - £31,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

Customer service
Communication skills

Full job description

Critical Care & Transport Case Manager

Working Model: Remote
Salary: £28,500 – £31,000 + comprehensive benefits
Working Pattern: 4 on, 4 off

Are you ready to take the next step in your career and make a meaningful impact? We’re looking for a Critical Care & Transport Case Manager to join our expert team, supporting members around the world during complex and critical situations.

This is a unique opportunity to work in a fast-paced, internationally focused environment, managing high-value and sensitive cases while developing your expertise within the insurance and healthcare space.

About the Role

In this role, you’ll take ownership of complex medical cases, including evacuations, repatriations, and critical care scenarios. Working closely with our Medical Team, providers, and internal stakeholders, you’ll ensure cases are managed efficiently, professionally, and with empathy.

You’ll also play a key role in supporting and mentoring junior Case Managers, contributing to team development and service excellence.

This is a highly rewarding role where your work directly impacts people during some of their most critical moments.

Key Responsibilities

Manage complex cases including:
- Medical evacuations and repatriations (commercial and air ambulance)
- Intensive care and high-dependency admissions
- Long-term inpatient cases (9+ days)
- High-risk country admissions and private hospital evacuations
- Repatriation of mortal remains
Collaborate with medical professionals to review and manage ongoing cases
Maintain clear, professional communication with all stakeholders
Ensure all service level agreements (SLAs) and key performance indicators (KPIs) are met
Accurately update financial reserves and cost projections
Review and approve transportation invoices, ensuring accuracy and timely payments
Support with customer service and pharmaceutical cases when required
Identify and escalate risks, issues, or service improvements
Provide guidance, coaching, and support to junior team members

What We’re Looking For

Experience in claims handling, case management, or a high-paced customer service environment
- 2+ years claims/case management experience, OR
- 3+ years customer service experience (contact centre preferred)
Strong communication skills with a professional, empathetic approach
Ability to manage complex, sensitive situations under pressure
Excellent organisational and decision-making skills
A proactive and team-oriented mindset

Desirable:

Experience in insurance, healthcare, or assistance environments
Knowledge of claims processes and policy interpretation
Additional language skills

Working Pattern

Training: Monday – Friday, 09:00 – 17:30
Post-training transition: 5 on / 2 off (including approx. 1 in 3 weekends) with shifts between 08:00 – 20:30
After probation: 4 on / 4 off, 08:00 – 20:00

What We Offer

Fully remote working
Structured training and ongoing support to help you succeed
Opportunity to gain experience within international private medical insurance
A collaborative, professional, and supportive working environment

Benefits Package

Bupa dental cover to support your oral health
Health Shield cash plan (including optical and everyday healthcare)
Comprehensive travel insurance for added peace of mind
Royal London pension scheme to support your future
Death in service benefit for financial protection
Paid volunteer days to give back to causes that matter to you
Birthday day off + Christmas Eve off
22 days holiday + 8 bank holidays (increasing to 30 days with tenure, pro-rated depending on shift pattern)

Why Join Us?

You’ll be joining a team of experienced, supportive, and dedicated professionals, with real opportunities to learn, grow, and advance your career.

At IMG, we’re committed to helping you realise your potential — whether you’re looking to advance your career or take on a new challenge, this is the place to do it.

Apply today and take the next step in your career.

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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Refine Your Search

benefit specialist jobs

Medevac Specialist

Recruitment Consultant

CYP Phone Support Specialist - Remote

Talent Acquisition Partner

Customer Service Specialist

Public Health Specialist | Preston | Full time

Customer Services Officer - Part Time

Evaluation Specialist

Employment Specialist

NEC Housing Application Support Analyst - Remote

Training Specialist

Learner Support Specialist

Customer Support Specialist (UK-Slick)

Helpdesk Specialist

Talent Brand Specialist II

Fraud Investigator

Customer Journey Support Specialist

Remote Support Desk Operative

Chargeback Specialist

Product Support Specialist - EMEA

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