Control room operator Work, Jobs (with Salaries)

[6798] Control Room Operator
National Highways —Nottingham
- £36,262.50 - £37,762.50 a year
- Typing
- Communication skills
10d
[6765] Control Room Operator
National Highways —Bristol
- Up to £37,762.50 a year
- Typing
- Communication skills
10d
[6732A] Control Room Operator *including RRA*
National Highways —Godstone
- £37,762.50 - £39,262.50 a year
- Typing
- Communication skills
3d
Control Room Operator (Operations Control Centre)
1st Ace Security Ltd —Bromley
- Up to £41,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
Quick apply
10d
Security Control Room Operator
Britsafe Limited —York
- £19.91 an hour
- Weekend availability
- Phone etiquette
- Communication skills
13d
Control Room Operator
St Mary's Kenmure —Glasgow
- £28,870 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
5h
Traffic Scotland Control Room Operator (Permanent)
Mobiie —Edinburgh
- £28,000 a year
- 12 hour shift
- Customer service
- Analysis skills
- In-person
Quick apply
3d
Control Room Operator
Kier Group —Birmingham
- £26,227.50 - £28,000.00 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Flexible schedule
1d
Control Room Operator
Mitie —Stansted
- £14.82 an hour
- Full-time
- Customer service
Control Room Operator / Security Controller
Supreme Facilities LTD —Uxbridge
- £13 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Military
- Life insurance
Quick apply
3d
BCCR Control Room Operator Apprentice
Vanderlande Industries —London
- Full-time
- Employee discount
2d
Control Room Operator
Lancaster University —Lancaster
- £24,215 - £26,093 a year
- Full-time
3d
Control Room Operator/Controller
Mitie —London
- £16.55 an hour
- Full-time
- Customer service
Control room Operator
Perenco —Wareham
- 12 hour shift
- Computer literacy
- Communication skills
Security Control Room Operator - TA
JDSPORTS —Rochdale
- Full-time
- Computer literacy
- Employee discount
Quick apply
13d
CCTV Control Room Operator
Sitevision Monitoring Ltd —Peterborough
- £14.31 an hour
- Full-time
- IT
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
Control Room Operator
SQR Group —Cricklewood
- From £13.50 an hour
- 12 hour shift
- In-person
- Communication skills
Quick apply
Control Room Operator
Harborough Monitoring Ltd —Market Harborough
- £13.50 an hour
- Overtime
- IT
- In-person
- Communication skills
- Free parking
Quick apply
8d
Control Room Operator
Muller Skelmersdale —Skelmersdale
- £32,728.52 a year
- Full-time
- Computer skills
- In-person
- Manufacturing
- Life insurance
Quick apply
2d
Control Room Operative
EXPEDIENT SECURITY LTD —London
- £15.65 an hour
- 12 hour shift
- English
- First Aid Certification
- IT
Quick apply
3d

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[6798] Control Room Operator

National Highways -
Nottingham

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Job details

Permanent
£36,262.50 - £37,762.50 a year
10 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000484

Salary: Competitive

Department: Traffic and Operational Delivery

Location: Nottingham (East Midlands ROC)

Employment type: Permanent

Hours Per Week: 37

Job start date: 14/09/2026

Closing date: 15/06/2026

Job Description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the East Midlands region, where you’ll be based at our Regional Operations Centre in Nottingham.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £36,262.50(made up of base salary plus 25% shift allowance) increasing to up to £37,762.50 (made up of base salary plus 25% shift allowance) after 9 months probation.

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

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