Crisis helpline jobs Work, Jobs (with Salaries)

Urgent Mental Health Helpline Clinician
Kent and Medway Mental Health NHS Trust —Canterbury
- £39,959 - £48,117 a year
- Full-time
- IT
8d
Triage & Helpline Officer
MK Act —Milton Keynes
- £20,186.40 a year
- Part-time
- Working with children
- Bachelor's degree
- IT
- Sick pay
Quick apply
7d
P/T Community Young Person and Family Support Workers (Crisis Response) (Temp up to 1 year)
Includem —Scotland
- £15,765 - £29,166 a year
- Temporary
- Travel
- Employee discount
- Life insurance
10d
Information Advice and Support Service CYP Officer
London Borough of Bromley —London Borough of Bromley
- £33,835 a year
- Call to connect
- Remote
- Organisational skills
- Communication skills
- Negotiation
- Work from home
2d
Community Young Person and Family Support Worker (Crisis Response)
Includem —Scotland
- £29,166 a year
- Call to connect
- Travel
- Employee discount
- Life insurance
10d
CAMHS Crisis Practitioner
Coventry and Warwickshire Partnership NHS Trust —Nuneaton
- £39,959 - £48,117 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
1d
Independent Domestic Violence Advisor (IDVA)
MK Act —Milton Keynes
- From £25,233 a year
- Full-time
- Microsoft Office
- Working with children
- Bachelor's degree
- Sick pay
Quick apply
7d
Temp Family Support Worker - Glasgow Intensive Family Support
Includem —Scotland
- £29,166 a year
- Temporary
- Store discount
- Employee discount
10d
Crisis Worker – Lincolnshire SARC
Partnering Health —Stafford
- £13.27 an hour
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
3d
Specialist Women's Criminal Justice Practitioner
GreenSquareAccord —Solihull
- £15.88 an hour
- Monday to Friday
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Operations Researcher
The Inkerman Group —Ashford
- £25,000 - £30,000 a year
- 12 hour shift
- In-person
Quick apply
DA Case Worker - Costal AREA
Leeway —Norwich
- £25,803 a year
- Full-time
- Microsoft Office
- Administrative experience
- Working with children
Quick apply
11d
Community Psychiatric Nurse
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
- Organisational skills
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
1h
Service Manager – Crisis Services (Leeds)
Touchstone —Leeds
- From £36,485.24 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
SARC Administrator
Partnering Health —Lincoln
- £13.27 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Female* Duty Triage Worker
Next Link —Bristol
- £28,598 a year
- Part-time
- Microsoft Office
- Annual leave
Quick apply
1d
Community Young Person and Family Support Worker (Response)
Includem —Glasgow
- From £29,166 a year
- Part-time
- Working with children
- Bachelor's degree
- Travel
- Employee discount
- Life insurance
Quick apply
10d
Dance Movement Psychotherapist
Active Care Group —London
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Proposition Delivery Manager
Just Group —London
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
3d
International Director, Analytics
VaynerMedia LLC —London
- Part-time
- Microsoft Excel
- Oracle
- SQL
- Employee assistance programme
Quick apply

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Urgent Mental Health Helpline Clinician

Kent and Medway Mental Health NHS Trust -
Canterbury

Apply Now

Job details

Full-time
£39,959 - £48,117 a year
8 days ago

Qualifications

Full job description

The Urgent Mental Health Helpline offers both an urgent referral management service and a public-facing telephone crisis line for adults (aged 18+) in Kent and Medway. It operates 24 hours a day, 365 days a year. It is the sole point of referral from professionals for urgent referrals relating to members of the public who are not currently receiving care or treatment from Kent and Medway Mental Health NHS Trust (excluding specialist services).

The crisis line provides advice, signposting and reassurance over the telephone, as well as offering a route of self-referral, for individuals who may be experiencing a mental health crisis and are not currently engaged with secondary mental health services. It is also available to family members or friends who may be concerned.

The service aims to provide a consistent 24/7 mental health crisis pathway which is accessible to self-referral as well as professional referrals, and to reduce the need for people in significant mental distress to attend an Emergency Department when in crisis and in the absence of a physical health concern.

The post holder will work within the Urgent Mental Health Helpline across a variety of roles within the team.

These include answering calls from the public and professionals, undertaking triage telephone assessments, providing clinical guidance to Band 3 Call Handlers, coordinating shifts and managing staffing resources to meet service demand.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

Take a look at our Community Nursing Video

Take a look at our Occupational Therapist Video

Undertake telephone triage assessments
Answer calls from the public and professionals
Provide clinical guidance and leadership to Call Handler colleagues
Rotational coordination of shifts
Provide supervision to staff members
Take part and contribute to team meetings
Lead team huddles
Contribute to the design of the service through participation in Improvement Projects

Please refer to the attached job description for the full details on the responsibilities and person specification

Apply Now

Refine Your Search

crisis helpline jobs jobs

Urgent Mental Health Helpline Clinician

Triage & Helpline Officer

P/T Community Young Person and Family Support Workers (Crisis Response) (Temp up to 1 year)

Information Advice and Support Service CYP Officer

Community Young Person and Family Support Worker (Crisis Response)

CAMHS Crisis Practitioner

Independent Domestic Violence Advisor (IDVA)

Temp Family Support Worker - Glasgow Intensive Family Support

Crisis Worker – Lincolnshire SARC

Specialist Women's Criminal Justice Practitioner

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DA Case Worker - Costal AREA

Community Psychiatric Nurse

Service Manager – Crisis Services (Leeds)

SARC Administrator

Female* Duty Triage Worker

Community Young Person and Family Support Worker (Response)

Dance Movement Psychotherapist

Proposition Delivery Manager

International Director, Analytics

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