East midlands railways Work, Jobs (with Salaries)

Customer Welcome Host
East Midlands Railway —Derby
- £26,661.87 - £29,624.30 a year
- Weekend availability
- Communication skills
- Employee discount
12d
On Board Host
SSP —Nottingham
- £13.45 an hour
- Part-time
- Employee discount
- Referral programme
Quick apply
Learning Support Assessment Administrator
Derby College —Derby
- Microsoft Office
- Employee discount
Quick apply
10d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Chorley
- £39,756 - £44,143 a year
- Full-time
- Travel
- Communication skills
- Sick pay
6d
Assistant Buyer
Balfour Beatty Vinci —Birmingham
- Full-time
- Analysis skills
- Free parking
13h
Head of Pay As You Go Scheme Delivery (Maternity Cover)
Network Rail —London
- £85,395 - £101,323 a year
- Full-time
- Hybrid work
- Negotiation
10d
Pastoral and Engagement Coordinator (Care Experienced)
Derby College —Derby
- £31,000 a year
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Site Engineer
Balfour Beatty Vinci —Birmingham
- Full-time
- Civil engineering
- Engineering
- Driving
- Free parking
Fleet Contracts and Warranty Manager
East Midlands Railway —Derby
- £41,060 a year
- Hybrid work
- IT
- Employee discount
6d
Stations Governance & Assurance Manager
East Midlands Railway —Derby
- £47,000 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
11d
Project Controller
Balfour Beatty Vinci —Birmingham
- Full-time
- Microsoft Excel
- Construction
- Communication skills
- Free parking
Agent
Balfour Beatty Vinci —Birmingham
- Full-time
- Mentoring
- Contracts
- Leadership
- Free parking
Fleet Supply Chain Manager
East Midlands Railway —Derby
- £47,195 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
13d
Assistant Quantity Surveyor
Balfour Beatty Vinci —Birmingham
- Full-time
- Leadership
- Free parking
13h
Lead Information Security Analyst
East Midlands Railway —Derby
- £55,000 a year
- Communication skills
- Annual leave
- Employee discount
3d
Early Years Assessor
Derby College —Derby
- Microsoft Office
- Travel
- Teaching
- Employee assistance programme
- Employee discount
Quick apply
3d
Teacher of English
Derby College —Derby
- £29,374 - £44,218 a year
- Part-time
- English
- Microsoft Office
- Education
- Employee assistance programme
- Employee discount
Quick apply
3d
Teacher of Sport
Derby College —West Hallam
- £29,374 - £44,218 a year
- Microsoft Office
- Education
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Senior Planner
Balfour Beatty Vinci —Birmingham
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
Senior Project Controls Manager
Balfour Beatty Vinci —Birmingham
- Full-time
- Mentoring
- Contracts
- Construction
- Free parking

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Customer Welcome Host

East Midlands Railway -
Derby

Apply Now

Job details

Permanent
£26,661.87 - £29,624.30 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount

Qualifications

Communication skills

Full job description

At East Midlands Railway, we’re proud to be One Team. We’re passionate about keeping people safe, delivering excellent customer experiences, doing the right thing, and building a sustainable railway that puts customers first across the East Midlands.

With over 2,600 colleagues, our people are what make us successful. Our station teams play a vital role in creating a welcoming, safe, and positive experience for every customer who travels with us.

Recognised ten times as a Top Employer and Gold accredited by Inclusive Employers, we are committed to creating a workplace where everyone feels empowered to bring their authentic self to work.

We are now recruiting Customer Welcome Hosts for future opportunities at Derby Station.

About the Role

As a Customer Welcome Host, you’ll be based at the station gateline and often be the first person customers meet when travelling with us. You’ll help create a friendly and professional environment while ensuring customers are travelling with the correct tickets and supporting the safe running of the station.

We’re looking for enthusiastic, proactive people with positive energy, strong communication skills, and a genuine passion for helping others.

Your responsibilities will include:

Welcoming customers and helping them navigate the station
Checking train tickets at the gateline
Delivering outstanding customer service at all times
Providing travel information, advice, and guidance
Supporting customers on platforms when required
Assisting with train dispatch duties when needed
Maintaining a safe environment for customers and colleagues

This role involves shift working, including evenings and weekends.

Safety Critical Role

The Customer Welcome Host position is a safety critical role.

Successful candidates will be required to complete a safety critical medical assessment, including drugs and alcohol screening, as part of the recruitment process. A confirmed offer of employment is subject to successfully passing this assessment.

No Railway Experience? No Problem.

You do not need previous railway experience to apply.

We provide full training, including:

Classroom-based learning covering railway rules and procedures
Practical station-based training
Ongoing support from experienced mentors and colleagues

We’re looking for people with the right attitude, strong work ethic, and willingness to learn.

Benefits

Alongside joining a fantastic team, you’ll enjoy a wide range of employee benefits, including:

Free travel on the EMR network
Up to 75% discounted rail travel across the national rail network
Friends and family discounted tickets
Defined benefit railway pension scheme
Employee discounts portal
Cycle to Work scheme
And much more

Talent Pool Process

If you successfully pass all stages of the recruitment process, you may either:

Receive an immediate job offer (subject to vacancies), or
Be placed into our talent pool for up to 12 months

While in the talent pool, you won’t need to reapply for future Customer Welcome Host vacancies at Derby Station. If a suitable role becomes available, we’ll contact you directly.

How to Apply

Apply Now

Refine Your Search

east midlands railways jobs

Customer Welcome Host

On Board Host

Learning Support Assessment Administrator

Jigsaw Homes Group Limited

Assistant Buyer

Head of Pay As You Go Scheme Delivery (Maternity Cover)

Pastoral and Engagement Coordinator (Care Experienced)

Site Engineer

Fleet Contracts and Warranty Manager

Stations Governance & Assurance Manager

Project Controller

Agent

Fleet Supply Chain Manager

Assistant Quantity Surveyor

Lead Information Security Analyst

Early Years Assessor

Teacher of English

Teacher of Sport

Senior Planner

Senior Project Controls Manager

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About the Role

Your responsibilities will include:

Safety Critical Role

No Railway Experience? No Problem.

Benefits

Talent Pool Process

How to Apply

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