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Mandarin Speaking Personal Assistant in London - Experience with HNWI Family is Essential

BTCC - UK
London

Quick apply

Job details

Permanent | Full-time
From £60,000 a year
12 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Mandarin
Microsoft Excel
Logistics
English
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Executive Assistant | BTCC (London Office)

Location: London (E1)
Contract Type: Temp to Perm, Full-Time
Working Model: Office-based (London) with hybrid working potential depending on CEO needs
Languages: Fluent English and Mandarin is mandatory
Openings: 1 positions

About BTCC

Founded in 2011, BTCC is one of the world’s longest-running cryptocurrency exchanges, dedicated to making crypto trading secure, transparent, and accessible. With over a decade of innovation and trust in global digital asset markets, BTCC has become a recognised and reliable platform for millions of users worldwide.

As we continue to expand internationally, we are seeking a highly organised and proactive Personal Assistant to provide comprehensive administrative and personal support to our CEO in London. This role requires exceptional professionalism, discretion, and strong multitasking ability within a fast-paced, international environment.

Key Responsibilities

1. Executive and Administrative Support

Provide high-level administrative support to the CEO, including managing complex calendars, scheduling appointments, and ensuring effective time prioritisation.
Prepare, edit, and organise documents, reports, and presentations using Microsoft Office and Google Workspace.
Draft agendas, take meeting minutes, and track follow-up actions to ensure timely completion.
Maintain professional correspondence, handle calls, and manage email communications efficiently and confidentially.
Coordinate with internal teams and external partners to facilitate seamless communication and project alignment.

2. Travel and Event Coordination

Plan and manage domestic and international travel arrangements, including visas, flights, hotels, transportation, and detailed itineraries.
Organise corporate events, offsites, business dinners, and client meetings with a high level of accuracy and attention to detail.
Prepare and process travel expense reports and related documentation promptly.

3. Personal Assistance

Support the CEO's’ personal and logistical needs in London, such as scheduling personal appointments, managing property or household matters, and liaising with local service providers.
Assist with personal errands and family arrangements when required, ensuring discretion and reliability at all times.
Act as a trusted point of contact for sensitive or confidential matters, maintaining the highest professional standards.

4. General Administrative Duties

Perform clerical and data management tasks including filing, record keeping, and document organisation.
Maintain organised digital and physical filing systems for both business and personal matters.
Provide additional administrative support as required to facilitate smooth executive operations.

Requirements and Qualifications

Currently based in London (or with established roots in the city) and fully eligible to work in the UK.
5+ years’ experience supporting C-suite or senior executives in a multinational, fast-paced, or high-growth environment.
Proven ability to manage complex calendars, logistics, and confidential information with professionalism and precision.
Exceptional organisational and time management skills with meticulous attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
Excellent communication and interpersonal skills, with strong discretion and sound judgment.
Demonstrated ability to work across cultures and coordinate with international teams.
Proactive, adaptable, and resourceful, with the ability to anticipate needs and work independently under pressure.

Why Join BTCC?

At BTCC, you’ll be part of an innovative, globally recognised fintech organisation with a collaborative and forward-thinking culture.

We offer:

Competitive salary package reflective of experience and responsibility
Private health insurance and pension scheme
28 days of annual leave including UK bank holidays
A dynamic, international, and inclusive work environment
Career development opportunities within a growing global organisation
Hybrid/flexible working available after successful completion of the probationary period

How to Apply

If you’re an experienced, detail-oriented Personal Assistant who thrives in an international environment — and you’re ready to play a pivotal role supporting the leadership of a leading global crypto exchange — we’d love to hear from you.

Submit your CV and a short cover letter outlining your relevant experience and language proficiency.

Job Types: Full-time, Permanent

Pay: From £60,000.00 per year

Benefits:

Company pension
Private medical insurance
Referral programme

Ability to commute/relocate:

London SE1 1LB: reliably commute or plan to relocate before starting work (required)

Experience:

U/HNWI: 5 years (required)

Language:

Mandarin (required)

Work Location: In person

Quick apply

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