Nfu mutual Work, Jobs (with Salaries)

Customer Service Associate
NFU Mutual Agency —Dundee
- £26,000 a year
- Full-time
- Customer service
10d
Customer Service Advisor/Administration Assistant
NFU Mutual Agency —Alnwick
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
5d
Customer Service Advisor
NFU Mutual Agency —Horsham
- £22,000 - £26,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
Contact Centre Operations Manager
NFU Mutual —Glasgow
- Up to £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Financial services
- Annual leave
- Employee discount
Account Handler
NFU Mutual Agency —Coventry
- Full-time
- IT
- Communication skills
Trainee Customer Service Adviser - Motor and Personal inc High Net Worth
NFU Mutual Agency —Stamford
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Annual leave
12d
Insurance Account Executive
NFU Mutual Agency —Oxted
- £45,000 a year
- Communication skills
- Annual leave
10d
Commercial Account Executive
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Customer service
- IT
- Financial services
- Free parking
- Employee discount
Insurance Advisor
NFU Mutual Agency —Ilminster
- £25,000 - £30,000 a year
- Full-time
- Free parking
Private Clients Insurance Advisor
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Sales
- Financial services
- Communication skills
- Employee discount
- Referral programme
Customer Service Adviser
NFU Mutual Agency —Rhuthun
- Full-time
Quality & Compliance Manager
NFU Mutual —Dundee
- From £18,135 a year
- Part-time
- Bachelor's degree
- In-person
- Flexitime
Quick apply
12d
Property Finance Administrator 18-month FTC
NFU Mutual —Stratford-upon-Avon
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
4d
Sales & Service Adviser
NFU Mutual Agency —Durham
- From £23,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
5d
Data Governance Manager
NFU Mutual —Stratford-upon-Avon
- Up to £65,000 a year
- Full-time
- Hybrid work
- Computer networking
- Financial services
- Annual leave
- Employee discount
5d
Data Analyst Team Leader
NFU Mutual —Stratford-upon-Avon
- £50,417 - £65,000 a year
- Full-time
- Microsoft Excel
- Azure
- SQL
- Annual leave
- Employee discount
Private Clients Insurance Sales Executive
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Sales
- Financial services
- Communication skills
- Employee discount
- Referral programme
Prudential Governance Consultant
NFU Mutual —Stratford-upon-Avon
- Up to £60,000 a year
- Full-time
- Hybrid work
5d
Commercial Sales Executive
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Learning Change Consultant 12 Months FTC
NFU Mutual —Stratford-upon-Avon
- Up to £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
- Employee discount
4d

I want to receive the latest job alerts for nfu mutual

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Associate

NFU Mutual Agency -
Dundee

Apply Now

Job details

Permanent | Full-time
£26,000 a year
10 days ago

Qualifications

Customer service
Numeracy

Full job description

The role

Role title: Customer Service Associate
Salary: Circa £26,000 (dependant on experience and hours)
Full Time position, Permanent Contract.
Location: Dundee
Mon – Fri, 9-5, 37.5 hr week (option of 35 hr for pro-rata salary), office based.

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Forfar Agency, which serves its core area of Angus & Dundee.

About the role:
This opportunity will suit someone who is passionate in helping and going the extra mile for customers.

You will be required to provide outstanding customer service and sales for new and existing policyholders whilst meeting the required regulatory standards. You’ll be dealing with existing policy enquiries, alterations, and providing quotations changes, primarily in our motor and home insurance products with potential future progression into commercial. A full role profile is available which describes additional duties.

About you:

Experience of working in a busy, team environment.
Strong interpersonal skills.
An eye for detail.
Polite professional manner, confident on the phone and with IT.
A good level of numeracy and the ability to articulate, both verbally and in writing, with the ability to produce accurate, well written documentation, etc.
Comfortable working within a regulated environment.
Insurance experience is not essential, previous experience in customer care is preferred

Our commitment to you:
Full training and ongoing support will be provided, including in attaining the necessary NFU Mutual product licences required for this role.

Please apply in writing with CV and covering letter advising why you are applying for this role to: [email protected]. If you are unsuccessful your data will be stored for a maximum of 30 days following the start date of the successful candidate.

Closing date for all applications: 20/06/2026.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

Apply Now

Refine Your Search

nfu mutual jobs

Customer Service Associate

Customer Service Advisor/Administration Assistant

Customer Service Advisor

Contact Centre Operations Manager

Account Handler

Trainee Customer Service Adviser - Motor and Personal inc High Net Worth

Insurance Account Executive

Commercial Account Executive

Insurance Advisor

Private Clients Insurance Advisor

Customer Service Adviser

Quality & Compliance Manager

Property Finance Administrator 18-month FTC

Sales & Service Adviser

Data Governance Manager

Data Analyst Team Leader

Private Clients Insurance Sales Executive

Prudential Governance Consultant

Commercial Sales Executive

Learning Change Consultant 12 Months FTC

I want to receive the latest job alerts for nfu mutual

Explore jobs in more locations

The role

Jobseeker tools

Employer Tools

Browse

Stay Connected