Technical solutions Work, Jobs (with Salaries)

Specialist I, Technical Support, Third party
Payroc —Remote
- £28,500 a year
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
First Line Trainee / Technical Support Engineer
DM UK —Llanelli
- £24,420 - £30,500 a year
- Full-time
- Microsoft Office
- Driving
- IT
- Free parking
- Work from home
Quick apply
Technical Chemist
Axil Integrated Services —Remote
- From £31,000 a year
- Full-time
- Remote
- Travel
Quick apply
Subsidence Desk Technician
GHG Solutions Ltd —Remote
- £26,400 - £32,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Junior IT & Communications Engineer
Marlin Communications Ltd —Bath
- £23,000 - £30,000 a year
- Full-time
- Customer service
- English
- Travel
- Free parking
Quick apply
Technical Asset (Manager) Analyst
ISS Facility Services —Remote
- Remote
- Maintenance
Quick apply
Freelance Low Carbon Heating Technician Apprenticeship Assessment Assessor
Training Qualifications UK —Remote
- Up to £250 a day
- Remote
- English
- Presentation skills
- Travel
Quick apply
8d
Technical Provisioning & Support Specialist
Danescroft Solutions —London
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
13d
Technical Success Consultant
Commusoft —London
- £37,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
2nd line Technical Support Engineer
ERGOS UK —Crawley
- £32,000 - £39,999 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
11d
Technical Support Engineer
Zero 7 —Barnstaple
- From £27,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
- Employee discount
Quick apply
11d
Technical Specialist - Active Medical Devices
BSI —Remote
- £58,500 - £78,000 a year
- Remote
- English
- Project management
- Bachelor's degree
- Flexible schedule
Regional Technical & Energy Manager
Serco Group —Remote
- Up to £57,000 a year
- Full-time
- Hybrid work
- HVAC
- Employee assistance programme
Technical Product Manager
JEBACO Global limited —Swindon
- £38,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexitime
Quick apply
Solutions Engineer - English
NinjaOne —Remote
- Full-time
- Remote
- English
- Scripting
- APIs
- Employee assistance programme
- Employee discount
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
Global EPR Compliance & Technical Analyst
Ecoveritas Ltd —Manchester
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Sick pay
Quick apply
12d
Professional Services Consultant, AI Solutions
ClickUp —London
- Full-time
- Hybrid work
- PMP
- Salesforce
- Project management
Technical Service Representative for Print Production
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
- Annual leave

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Specialist I, Technical Support, Third party

Payroc -
Remote

Quick apply

Job details

Full-time
£28,500 a year

Qualifications

Microsoft Outlook
Computer literacy
Technical support
Communication skills

Full job description

Title

Specialist I, Technical Support, Third Party

Contact Center

Reports To

Sr. Manager, Technical Support

About Payroc

Payroc is a global payments technology company helping businesses get paid, grow faster, and operate smarter. From powerful POS systems to seamless online and mobile payment solutions, we equip merchants with the tools they need to succeed in today’s fast-moving commerce landscape.

At Payroc, our culture is built around people who lead with grit, take ownership, and are not afraid to be a boss when it comes to driving results. We believe the best solutions start when we listen first to our customers, our partners, and each other so we can deliver payment experiences that truly make a difference for the businesses we serve.

We are a team that moves quickly, thinks entrepreneurially, and celebrates big wins together. If you are energized by building relationships, solving real business problems, and creating opportunities for yourself and your clients, Payroc is the kind of place where you can make an impact and grow your career.

Position Overview

The Technical Support Specialist is at the forefront of delivering exceptional service to our merchants, partners, and resellers. In this role, you will be the go-to expert for merchants and partners seeking technical support for terminals and gateways used in credit card and ACH processing. Your mission is to provide effective solutions, bridge knowledge gaps, and proactively identify opportunities to help merchants maximize their revenue potential.

As a Technical Support Specialist, you will also take ownership of ensuring customer satisfaction by leveraging your in-depth knowledge of terminals and payment solutions. You will deliver training, assist with troubleshooting, and escalate issues to the appropriate teams when necessary. Empowered with the responsibility and authority to drive customer satisfaction, you will play a key role in upholding Payroc’s reputation for exceptional service and partnership support.

Duties and Responsibilities

Provide client support via email and telephone
Process all technical enquiries, orders, and general administration timely and accurately
Coach customers to be product experts so they become increasingly self-sufficient payroc.com
Take the appropriate action to ensure customer expectations are fully delivered

Qualifications

Prior experience where you can demonstrate your passion for technical support
Able to work on own initiative as well as part of a team
Strong written and oral communication skills
Effective administration, planning, and organization skills with strong attention to detail and accuracy
Ability to work in a fast-paced environment to provide top-level customer support • Computer literate (Word, Excel, Microsoft Outlook)

Working Conditions

Extensive desk-based work involving prolonged periods using a computer and sitting for extended periods.
Frequent interaction with team members, leaders, subject matter experts, internal stakeholders, and cross-functional partners to support learning intake, coordination, and project execution.

Equality

At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at [email protected]

Compensation and Benefits

Our compensation reflects the cost of labor across several U.S. geographic markets. Actual compensation may vary based on a number of factors, including location, job-related knowledge, skills, and experience. Depending on the position offered, additional forms of compensation – such as bonuses, incentives, or equity – may also be included as part of the total compensation package. We offer a comprehensive range of benefits to support your overall well-being, both personally and professionally. These may include medical coverage, financial benefits, and wellness support tailored to your needs.

Candidate Privacy Notice

We are committed to protecting the privacy and security of personal information provided to us during the recruitment and hiring process. Our Candidate Privacy Notice explains how we collect, use, store, and protect your personal data when you apply for a role with us. This notice applies to all job applicants and candidates, including those located in the European Economic Area (EEA), the United Kingdom, Canada, and other applicable jurisdictions. You can find our Candidate Privacy Notice on our Careers Page under FAQs.

Note to Agencies

Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.

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I want to receive the latest job alerts for technical solutions

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