Client services manager Work, Jobs in Thurmaston, Lec (with Salaries)

Senior Client Services Manager
Gallagher Bassett —Meadows
- Remote
- Bachelor's degree
- Mentoring
1d
Sales Executive (New Build Homes)
Allison Homes —Rearsby
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Client Relationship Manager
Fix Auto UK —Leicester
- Full-time
- Hybrid work
- Salesforce
- Travel
- Financial services
- Employee discount
Quick apply
3d
Client Relationship Executive
Fix Auto UK —Leicester
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Travel
- Employee discount
Quick apply
23h
Senior Account Manager
Go Inspire —Leicester
- Full-time
- Microsoft Office
- Administrative experience
Quick apply
Senior Private Client Services Manager
Gallagher —Meadows
- Business development
- Bachelor's degree
- Training & development
Senior Client Service Manager - Commercial Lines
Gallagher —Glen
- Full-time
- Remote
- Bachelor's degree
- Team management
- Mentoring
7d
Client Service Manager - Multinational Inbound Small Business
Gallagher —Meadows
- £61,500 - £102,500 a year
- Full-time
- Bachelor's degree
- Time management
8d
Account Manager
Go Inspire —Leicester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Trainee Account Executive (HF13537516)
Flourish —Leicester
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Account Manager
Go Inspire Group —Leicester
Pre-Owned Operations Manager
The Watches of Switzerland Group —Leicester
- Time management
- Employee assistance programme
Entry Level Account Executive - Loughborough
Flourish —Loughborough
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
2d
Account Manager
Go Inspire Group —Leicester
- Customer service
- Communication skills
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- Business development
- Computer skills
- In-person
- Annual leave
- Work from home
Quick apply
Business Development Manager
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Remote
- Data analysis skills
- Business development
- Negotiation
- Referral programme
Quick apply
7d
Senior Transformation Manager
Cooper Parry —Derby
- Full-time
- Salesforce
- Communication skills
Project Assistant
Reference Technology Ltd —Tamworth
- Up to £25,878 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
Office Manager
Globewell Partners —Grantham
- £30,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Executive
Experian —Nottingham
- Full-time
- Customer service
Quick apply

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client services manager jobs near thurmaston, lec

Senior Client Services Manager

Gallagher Bassett -
Meadows

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Job details

1 day ago

Qualifications

Pricing
Resource allocation planning
Stakeholder collaboration
Client engagement
Mentoring junior staff
Bachelor's degree
Risk management
Mentoring
Relationship management

Full job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Manages a portfolio of clients across multiple industries, serving as a trusted advisor and primary point of contact while proactively aligning resources, developing strategic service plans, identifying risks, and driving client retention. Demonstrates strong expertise in data analysis, client presentations, program pricing, and profitability, while leading meetings, overseeing client initiatives, mentoring team members, and serving as a critical link between clients, leadership, and claims operations.

How you'll make an impact

May manage up to 25 dedicated clients, depending on complexity and/or client requirements.
Book of business may cover multiple industries, but with focus in select industry (or industries).
Serves as single point of contact for clients; highly responsive to requests and often identifies issues/challenges before client.
Works with minimal supervision, and knows when to engage supervisor and/or peers throughout the company.
Aligns self and external resources around client’s goals by understanding of what client is trying to accomplish in their programs and how we can contribute to these goals.
Develops service plans to capture goals and ensure progress.
Structures and uses data to tell a compelling story.
Presents data confidently and anticipates questions from supervisor and clients.
Significant knowledge of product and service capabilities.
With some assistance can implement and oversee client specific initiatives, i.e. closure projects, cost reduction projects, performance guarantee compliance.
Perceived as critical link between client, management and claims operations.
Proactively works with supervisor to plan for and ensure maximum retention rate.
Limits downside surprises by identifying and rectifying issues early.
Leads group meetings across audiences (e.g., claim reviews, stewardship meetings, and partnership meetings) with modest support.
Sets and communicates roles for all internal participants prior to critical meetings.
Ensures appropriate pre-brief and de-brief communication to drive successful client interactions.
Can scope out work-related projects, including time and resources needed to complete.
May assist in orienting and mentoring lower level employees.
Has complete understanding of program pricing.
Understands the basics of program profitability to the company.
Able to make appropriate trade-offs between pricing levers to reach best outcome (e.g. multi-year deals, LOP, etc.).

About You

Required:

Bachelor's degree and 5 years related experience.
Insurance license required.
Often travels for client needs (e.g., claim reviews, stewardship discussions).

Work Traits:

Able to create success stories and capture learning’s within own book of business and that of team members.
Able to provide synthesized summaries to senior leadership within AM team.
Focuses on what matters most, where there is risk and where senior management intervention may be required. Always gets his/her point across in interactions.
Frequently able to lead group meetings and/or provide value-added input where not the primary presenter.
Is accessible by team members when they encounter roadblocks with their work.
Able to provide value-added suggestions and approaches to make the team more successful.
With supervisors, understands what matters most and where/when to escalate issues.
Consistently delivers direct, honest feedback to team members regarding performance against the AM skill continuum.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

client services manager jobs in thurmaston, lec

Senior Client Services Manager

Sales Executive (New Build Homes)

Client Relationship Manager

Client Relationship Executive

Senior Account Manager

Senior Private Client Services Manager

Senior Client Service Manager - Commercial Lines

Client Service Manager - Multinational Inbound Small Business

Account Manager

Trainee Account Executive (HF13537516)

Senior Account Manager

Pre-Owned Operations Manager

Entry Level Account Executive - Loughborough

Account Manager

Business Development Representative

Business Development Manager

Senior Transformation Manager

Project Assistant

Office Manager

Customer Service Executive

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