Customer support coordinator Work, Jobs in Cannock, Sts (with Salaries)

Helpdesk Coordinator
OCS Group —Birmingham
- Overtime
Quick apply
3h
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Knowledge Coordinator
Serco Group —Solihull
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
5d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- English
- Phone etiquette
- Annual leave
- Flexible schedule
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Home Ownership Coordinator
GreenSquareAccord —Birmingham
- £25,000 - £31,300 a year
- Organisational skills
- Communication skills
Quick apply
10d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Business Services Coordinator
Inspired Gaming Group —Burton-On-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Compliance Case Co-ordinator
Platform Housing —Birmingham
- £28,715 - £31,905 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
2d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
2d
Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee assistance programme
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
Treatment Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £14 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Gym membership
Quick apply
4d
Team Coordinator - Tenant Find
Dwelly —Birmingham
- Travel
- AI
- Leadership
- Annual leave
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- CRM software
- Microsoft Office
- Communication skills
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Management
- Sales
- Free parking
- Employee discount
Quick apply
Operations Coordinator (FTC 1 Year) - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- ERP systems
- Analysis skills
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme

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customer support coordinator jobs near cannock, sts

Helpdesk Coordinator

OCS Group -
Birmingham

Quick apply

Job details

Permanent
3 hours ago

Qualifications

Supplier ordering
Customer service call handling
Inbound customer enquiry call handling
CAFM software
Facilities management
Project coordination
Microsoft Office Suite
Purchase order creation
Customer support
Customer interaction

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: Monday to Friday - 08:00 to 17:00

As part of your role, your key responsibilities will include, but are not limited to:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

What are we looking for?

Applicants must have the right to work in the UK
Strong Customer service skills.
Helpdesk experience in Facilities Management and working with the CAFM system, preferably Concept.
Strong knowledge of Microsoft Office packages.
Excellent organisation and planning skills.
Knowledge and understanding of property-related issues.
Exceptional telephone etiquettes

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

customer support coordinator jobs in cannock, sts

Helpdesk Coordinator

Customer Service Logistics Coordinator

Knowledge Coordinator

Internal Sales Coordinator (UltraTile)

Helpdesk Coordinator - FTC 12 months

Export Coordinator / Warehouse Administrator

Home Ownership Coordinator

Field Service Coordinator

Business Services Coordinator

Compliance Case Co-ordinator

Compliance Case Co-ordinator

Customer Assistance Coordinator - Roadside

Receptionist & Front of House Coordinator

Treatment Sales Coordinator

Team Coordinator - Tenant Find

Internal Sales Coordinator

Receptionist & Treatment Co-ordinator

Operations Coordinator (FTC 1 Year) - Grenade

Apprentice Customer Service Co-ordinator - 2 year FTC

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