Financial administrator Work, Jobs in Sandford, Som (with Salaries)

Customer Care Administrator
118118 Money —Cardiff
- Up to £24,000 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- English
- Health & wellbeing programme
- Annual leave
Quick apply
Sales Ledger Administrator
ETM Contractors —Bristol
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Freelance Administrator & Sales
Fortune Business Development Ltd —Bristol
- Up to £15 an hour
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Work from home
Quick apply
Commercial Assistant
Ringway —Bristol
- Monday to Friday
- Administrative experience
- Contracts
Senior Finance Officer
We The Curious —Bristol
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- School
- Annual leave
- Employee discount
Quick apply
7d
Wealth Management Administrator
RGH‑Global Limited —Bath
- £27,000 - £31,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Financial services
- Annual leave
Client Services Administrator
eXPD8 —Bristol
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Life insurance
- Referral programme
4d
Contract Project Administrator
Framatome —Avonmouth
- Full-time
- Contracts
- No travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Loan Administrator
Great Western Credit Union —Bristol
- £26,227.50 a year
- Part-time
- Hybrid work
- Computer literacy
- Administrative experience
- Data entry
Quick apply
5d
Accommodation Support Officer
Civic Recruitment Limited —Newport
- £17.10 an hour
- Full-time
- Hybrid work
- Databases
- Maths
- Organisational skills
Quick apply
5d
Sachbearbeiter/in für Kreditkontrolle
TXO Systems —Chepstow
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
2h
Finance Administrator
Lighthouse Schools Partnership —Bristol
- £26,403 - £28,142 a year
- Part-time
- School
- Employee assistance programme
- Employee discount
Project Administrator
Stantec —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Contracts
- Communication skills
- Annual leave
2d
Purchasing Card Programme Administrator
IVC —Bristol
- Hybrid work
- Communication skills
- Banking
- Free parking
- Annual leave
2d
Service Administrator
Pickerings Lifts —Bristol
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Annual leave
Quick apply
5d
Receptionist
Star House Financial Services —Bristol
- £25,000 a year
- Microsoft Word
- Microsoft Outlook
- English
- Life insurance
Quick apply
Office Administrator
Equisoft —Bath
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Travel
- In-person
- Life insurance
Client Administrator Team Leader - Financial Planning - Bristol
Atomos —Bristol
- Hybrid work
- Team management
- Training & development
- Leadership
Administrator - Business Support Team
South Gloucestershire Council —Kingswood
- £26,824 - £28,142 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Research
- Databases
- Annual leave
- Employee discount
Talent Acquisition Business Partner (Wealth Management)
Titan Wealth Holdings —Bristol
- £5 - £10 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
2d

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Customer Care Administrator

118118 Money -
Cardiff

Quick apply

Job details

Permanent | Full-time
Up to £24,000 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Life insurance
Sick pay

Qualifications

Customer service call handling
Underwriting
Customer service
Incoming mail sorting
Stakeholder liaison
Regulatory reporting
Data analysis skills
Case record updates
Internal department liaison
English
Complaint handling
Quality assurance
Data entry
Organisational skills
Management reporting
Financial services
Customer interaction
Outbound calling
Phone etiquette
Communication skills
Time management

Full job description

What you'll do:

Based in our Cardiff city centre office, this is an exciting opportunity for a highly organised, empathetic and customer focused individual to take on a hybrid role; combining administration, post-handling and vulnerable customer support.

Key responsibilities and objectives:

Post & Administration

Manage all incoming and outgoing post for the office, including:

o Opening, scanning and distributing post to relevant teams

o Printing and issuing customer communications

Process tracked mail and arrange recorded deliveries (UK and offshore)
Complete external uploads linked to regulatory customer communications
Manage return-to-sender mail
Record and distribute cheques, including deposits at local branches
Provide general administrative and facilities support
Liaise with internal teams and external suppliers
Manage onsite access for internal and external employees

Vulnerable Customer & Case Support

Support the Vulnerable Customer Team with case management activities
Review customer accounts and support case progression
Make outbound calls to customers, including those in vulnerable circumstances, to:
Gather relevant information
Provide updates on their cases
Support the fair and appropriate resolution of their circumstances
Support customers through email-based communication
Handle sensitive conversations with empathy and professionalism
Ensure all case activity and customer interactions are recorded accurately
Support the delivery of fair customer outcomes in line with regulatory expectations and Consumer Duty

What You’ll Need

Experience in an administration or customer support role
Confident handling customer conversations, including over the phone
Strong organisational and time management skills
High attention to detail and accuracy
Working knowledge of Consumer Duty and supporting vulnerable customers is desirable
Self-starter who can manage competing priorities
Proficient in Microsoft Outlook, word and excel.
Comfortable working across multiple systems
Strong communication skills, both written and verbal
Resilient and able to work in a fast-paced environment
Empathetic and customer-focused, particularly when supporting vulnerable individuals

What's in it for you?

A competitive salary
Flexible, hybrid working opportunities
Company bonus scheme - if the business does well, you should get rewarded for your hard work
25 days' annual leave, (plus bank holidays) increasing to 27 after two years service and 30 after five – your balance starts from day one, so don’t delay and start planning your time off!
Company pension scheme – we provide an enhanced pension scheme with generous employer contributions to set you up for the future which includes life cover of 4x your base salary
Eye test – you can claim a freebie each year, or if your needs change
Employee Assistance Programme - we offer membership to a recognised scheme to support you and your wellbeing
A strong ethos of equality, diversity, and inclusion
Wide business exposure, in terms of business disciplines, projects and stakeholders
Direct contribution to business transformation and growth
Huge learning and career progression opportunities
Being valued as an individual from our team
Full training, support and mentoring to develop a successful career in financial services

Like what you’ve heard? Great - apply now!

As a candidate, we know the interview process can be daunting and it’s important that you have a great experience with us. We will do all we can to make sure you are fully informed and excited by our story so we get to see the best from you. If you need any adjustments made to help you with the interview process, just let us know and we’ll do our best to accommodate them.

Following your application, we will want to learn more about you, your motivations, experiences, and values. In turn, you get to learn about our business, our culture, the role and what we can offer you.

If you think you’d be great for the role, but don’t necessarily tick all the boxes, we’d still love to hear from you, so apply today and take the first step towards an exciting future!

Equal Opportunity Employer

At 118 118 Money we are passionate about equality, diversity, and inclusion. We are committed to being representative of different cultures, background, lifestyles, and groups, where everyone has an equal chance to succeed. It is our policy to treat everyone fairly and to ensure no one is disadvantaged or receives less favourable treatment. We recognise that everyone has different needs and while we can’t accommodate every flexible working request we are more than happy to have a conversation about it.

How we handle your data

118 118 Money requires your personal data to process your application for a position within our Company. If your application is successful through to telephone screening/interview, and you are not selected for a role, we may store your personal data for 12 months to enable our HR team to contact you should future roles be advertised.

Where you apply, but are not selected for telephone screening/interview, we will delete your personal data once the position is filled.

118 118 Money does not use automated decisioning or profiling when selecting candidates.

For your rights under GDPR please see our Privacy Policy

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements

Job Types: Full-time, Permanent

Pay: Up to £24,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
Life insurance
Sick pay

Ability to commute/relocate:

Cardiff CF10 4BZ: reliably commute or plan to relocate before starting work (required)

Experience:

administration: 2 years (required)
Customer service: 2 years (required)

Work Location: Hybrid remote in Cardiff CF10 4BZ

Quick apply

Refine Your Search

financial administrator jobs in sandford, som

Customer Care Administrator

Sales Ledger Administrator

Freelance Administrator & Sales

Commercial Assistant

Senior Finance Officer

Wealth Management Administrator

Client Services Administrator

Contract Project Administrator

Loan Administrator

Accommodation Support Officer

Sachbearbeiter/in für Kreditkontrolle

Finance Administrator

Project Administrator

Purchasing Card Programme Administrator

Service Administrator

Receptionist

Office Administrator

Client Administrator Team Leader - Financial Planning - Bristol

Administrator - Business Support Team

Talent Acquisition Business Partner (Wealth Management)

I want to receive the latest job alerts for financial administrator in sandford, som

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