Customer support coordinator Work, Jobs in Longbridge, Wmd (with Salaries)

Operations Coordinator (FTC 1 Year) - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Clinical Skills Administrator and Course Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Customer service
- IT
- Teaching
2h
Sales Support Coordinator
Spillard Safety Systems Ltd —Wolverhampton
- From £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
13h
Sales Coordinator
Mitie —Stourbridge
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
Sales Support Coordinator
Belron —Bardon
- Full-time
- CRM software
- Sales
- Customer service
1h
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
11d
Service Coordinator
Recra Consulting —Four Ashes
- £26,000 a year
- Full-time
- Organisational skills
Quick apply
Sales Account Coordinator
Travis Perkins plc —West Bromwich
- Full-time
- Customer service
- IT
1h
Office Coordinator
A.J. Taylor Ltd Electrical Contractors —Malvern
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
10d
Events Coordinator
SweatPretty —Coventry
- £15 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick apply
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- Management
- English
- Supervising experience
- Free parking
- Employee discount
Quick apply
8d
RFQ Sales Coordinator
Hayley Group —Oldbury
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Jewellery Shop Manager & Workshop Coordinator
Manna Jewellers —Birmingham
- From £26,000 a year
- Full-time
- CRM software
- Customer service
- English
- Employee discount
Quick apply
Returns Coordinator
Davies —Birmingham
- Full-time
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
1d
Team Coordinator - Tenant Find
Dwelly —Birmingham
- Travel
- Leadership
- Annual leave
4d
Dog Pool Attendant - Canine Fun Coordinator
Wag and Splash —Stratford-upon-Avon
- From £12.71 an hour
- Temporary
- Heavy lifting
- Customer service
- Organisational skills
Quick apply
5d
Central Purchasing Team Coordinator
Belron —Bardon
- £28,537 a year
- Full-time
- Oracle
- ERP systems
- Organisational skills
1h

More jobs to discover

Find similar jobs that you might be interested in.

Clinical Skills Administrator and Course Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
A typical day will involve you responding to queries, correspondence by email and telephone, organising the administration of courses/events, organising…
£28,392 - £31,157 a year
2h

I want to receive the latest job alerts for customer support coordinator in longbridge, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Coordinator (FTC 1 Year) - Grenade

Mondelēz International -
Birmingham

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Supply chain
Data analysis skills
Magento
Microsoft Office
Analysis skills
Continuous improvement
B2B
Organisational skills
Communication skills

Full job description

Job Description

Are You Ready to Make An Impact at Grenade?

Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong branding, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the FMCG Industry.

The Operations Coordinator (FTC) is responsible for supporting end-to-end operational processes across order management, logistics, and system coordination. This role ensures efficient processing of B2B and D2C orders, maintains compliance and audit readiness, and drives continuous improvement across operational workflows, including sampling processes.

Joining Grenade’s high-performing team, during this exciting period of growth and brand expansion, promises to offer a unique and motivating working environment, with highly rewarding opportunities for personal and professional development.

How You Will Contribute

Order Management & Fulfilment

Manage the end-to-end order process from receipt through to fulfilment and delivery for both B2B and D2C customers.
Enter and process orders via ERP systems, EDI, email, and customer portals.
Ensure all orders are processed accurately and delivered on time, in line with SLAs and customer requirements.
Monitor orders throughout the lifecycle and resolve any issues impacting fulfilment or delivery.
Create and manage returns (RMA/SRO) and associated documentation.

Logistics & Coordination

Coordinate transport, including booking shipments, managing imports/exports, and handling urgent deliveries where required.
Work closely with warehouse and transport teams to ensure on-time, in-full delivery performance.
Support co-packing operations planning and execution where needed.

Sampling Operations

Process and coordinate sampling orders efficiently and accurately.
Identify and implement improvements to streamline sampling workflows and reduce turnaround times.
Ensure visibility and tracking of all sampling activities.

Systems & Data Management

Monitor ERP systems and manage the alert inbox, investigating and resolving errors promptly.
Maintain accurate system data across orders, inventory, and shipments.
Generate and analyse reports on order volumes, fulfilment performance, and operational KPIs.

Cross-Functional Collaboration

Act as a key point of contact between Sales, Marketing, Finance, Customer Experience, and Operations teams.
Support customer queries and resolve order-related issues in collaboration with internal teams.
Work with Finance teams to resolve invoices, pricing, and credit queries.
Support business initiatives, promotions, and cross-functional projects.

Compliance & Documentation

Ensure all operational activities follow internal SOPs and compliance requirements.
Maintain accurate and up-to-date documentation to ensure audit readiness at all times.
Support import/export compliance and documentation requirements.

Continuous Improvement

Identify opportunities to improve operational processes, efficiency, and customer experience.
Contribute to process optimisation initiatives across order management, logistics, and systems.
Proactively identify risks or inefficiencies and implement effective solutions.

What You Will Bring

Skills & Experience

Experience in operations, supply chain, eCommerce, or a similar coordination role.
Strong understanding of order management systems (ERP) and operational workflows.
Experience with B2B and D2C order processing and fulfilment.
Knowledge of import/export processes and compliance requirements.
Strong analytical skills with experience in reporting and data analysis.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Experience with platforms such as Shopify, Magento is a plus.

Key Competencies

Excellent organisational and multitasking skills with strong attention to detail.
Strong problem-solving ability and a proactive mindset.
Ability to work under pressure in a fast-paced environment.
Strong communication skills and ability to collaborate cross-functionally.
Continuous improvement mindset with a focus on efficiency and quality.

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Warehousing & Logistics Operations Management

Customer Service & Logistics

Apply Now

Refine Your Search

customer support coordinator jobs in longbridge, wmd

Operations Coordinator (FTC 1 Year) - Grenade

Clinical Skills Administrator and Course Coordinator

Sales Support Coordinator

Sales Coordinator

Sales Support Coordinator

Internal Sales Coordinator (UltraTile)

Service Coordinator

Sales Account Coordinator

Office Coordinator

Events Coordinator

Receptionist & Treatment Co-ordinator

RFQ Sales Coordinator

Jewellery Shop Manager & Workshop Coordinator

Returns Coordinator

Team Coordinator - Tenant Find

Dog Pool Attendant - Canine Fun Coordinator

Central Purchasing Team Coordinator

More jobs to discover

I want to receive the latest job alerts for customer support coordinator in longbridge, wmd

Explore jobs in more locations

Job Description

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Excited to grow your career?

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Jobseeker tools

Employer Tools

Browse

Stay Connected