Enterprise account executive, remote uk Work, Jobs in Ardwick, Gtm (with Salaries)

Customer Service Advisor
Open —Manchester
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- AI
Quick apply
2d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
Graduate Portfolio Performance Analyst
Perch Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Health & wellbeing programme
- Work from home
Quick apply
2d
An executive assistant (EA)
NeuroDoctrine —Manchester
- £30,000 - £38,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee stock purchase plan
Quick apply
1d
Continuous Improvement Lead
Perch Group —Manchester
- £45,000 - £58,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Agile
- Health & wellbeing programme
- Work from home
Quick apply
5d
Business Analyst
Perch Group —Manchester
- £40,000 - £58,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
1d
Executive Assistant – Store Operations
Ready Steady Store Ltd —Manchester
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
10d
1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
Commission Agent with Flexible Hours and Recurring Monthly Commission
Filicori Zecchini UK —Manchester
- £30,000 - £55,000 a year
- Hybrid work
- CRM software
- Customer service
- Business development
- Flexitime
- Flexible schedule
Quick apply
11d
Purchase Ledger Assistant
Key Travel —Manchester
- From £25,650 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Quick apply
2d
Enterprise Account Executive, Remote UK
Block —Manchester
- Remote
- Bachelor's degree
- No degree
- Travel
Quick apply
11d
Customer Service Field Representative - 3 Month Fixed Term Contract
Resolvecall —Manchester
- £26,689.78 a year
- Full-time
- Data entry
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Part-Time Education & Sales Consultant
Education International Cooperation (EIC) Group —Manchester
- £25,000 - £34,000 a year
- Part-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
- Referral programme
Quick apply
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
14d
Solar Sales Executive
Glow Green Ltd —Manchester
- £75,000 - £120,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Work from home
- Flexible schedule
Quick apply
8d
Website Moderator / Customer Service
SpareRoom.co.uk —Stockport
- £25,718 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Analysis skills
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
5d
Trainee Mortgage Adviser
The New Homes Group —Manchester
- £25,000 - £50,000 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Regional Private Hire Licensing Administrator
Otto Car Ltd —Manchester
- £14,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Flexitime
- Work from home
Quick apply
10d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
11d
Business Development Representative
Pixaera —Manchester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Bachelor's degree
Quick apply
3d

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Customer Service Advisor

Open -
Manchester

Quick apply

Job details

Permanent | Full-time
2 days ago

Qualifications

Live chat
Financial Conduct Authority guidelines
Customer service call handling
Process improvement
Complaint handling
Customer interaction
Phone etiquette
AI

Full job description

We’re looking for Customer Success Advisors to help us deliver world-class support for our UK customers.

You'll join a growing team and help shape how we support customers across our Car, Mobile, and Travel insurance products - providing fast, clear, and genuinely helpful interactions via live chat, with only occasional phone contact for partner calls or customers who need one. We're not a call centre - our main communication channels are live chat and email, and you'll work alongside AI tools that help handle routine queries, freeing you up to focus on the conversations that need a human touch.

What you'll do

Support customers across our Car, Mobile, and Travel insurance products, primarily through live chat and email
Explain policy terms, coverage, and options in plain, easy-to-understand English - no jargon, no confusion
Help customers manage their policies, from quick updates to more detailed queries
Act as the first point of contact for customer complaints - identifying, triaging, and investigating issues, and working towards the best solution with support from the compliance team
Recognise and appropriately assist vulnerable customers, following our compliance processes to make sure they get tailored support
Balance speed with quality - responding efficiently without cutting corners on accuracy or care
Take the occasional phone call where needed (for example, partner calls or a customer who needs one) - full training provided
Work alongside AI tools that support and streamline how we handle customer queries
Help identify and improve processes, tools, and ways of working as part of a small, collaborative team
Follow compliance and regulatory requirements in everything you do, given we operate in an FCA-regulated environment
Support wider team projects and initiatives, helping shape how we work beyond day-to-day chat handling

Key skills & competencies

A genuine focus on getting the right outcome for the customer, every time
Fast-paced and efficient - you act with urgency and don't let things sit
Confident explaining technical or complex information (like insurance policy terms) in simple, everyday language
Resourceful - Able to locate the right information or ask the right questions to achieve the best solution
Comfortable juggling multiple conversations and shifting priorities throughout the day
Strong written English - clear, accurate, and easy to follow
Open to feedback and coaching, with a focus on hitting KPI targets and consistently high QA scores (all chats are quality assessed)

This role is great for:

Someone who thrives on the fast pace and problem-solving of live chat support - juggling multiple conversations, thinking on their feet, and taking genuine pride in getting customers to the right answer quickly and accurately.

It suits people who'd rather craft a great written response than read from a script on a call, who are resourceful enough to track down the right answer when they don't already know it, and who want to build real product knowledge across car, mobile, and travel insurance. You’re someone who takes pride in the quality of work you produce.

You'll join a small, welcoming team with a lot of collaboration day to day, regular coaching, and real opportunities to grow and develop.

Role location

This role will be based at our Manchester hub, centrally located in the city, with a hybrid working model.

Minimum 3 days in office per week
Flexibility on which days you choose, and no problem being in office more than 3 days.

Why Open?

It's an exciting time to join Open. We provide our team with:

Highly competitive compensation, including share options – we believe in paying people what they're worth and having everyone in our company share in our success
High levels of autonomy and trust so you can do your best work
Growth opportunities internally – as you grow, your role can too.
Flexible working – we are about impact, not time at your desk.
We encourage freedom and responsibility, including the ability to work from anywhere.
Paid company parental leave, supporting all parents as they balance career and family.
Personal development allowance – flexible annual benefit to support learning, wellbeing and personal growth.

About us

Open is a global tech company on a mission to make it easy for everyone to get the most from their insurance. We launched in Australia in 2016, opened our London office in 2022 and our Manchester office this year, rebuilding one of the world's least digitally mature industries from the ground up.

We do this through three products that work together to put customers first, from start to finish. Open Embedded lets businesses offer insurance directly inside their own apps and websites – so customers can get covered without leaving the experience they're already in. Open Agentic uses AI safely and responsibly to guide customers through buying a policy, answering questions in plain English so they understand exactly what they're getting. Open Intel spots the moments when someone is most likely to need cover – like buying a car or moving house – and helps us reach them at the right time, in a helpful way.

We're a Certified B Corporation with a global team across the UK, Australia and New Zealand.

Diverse perspectives and lived experiences make us better at what we do. If your CV doesn't tick every box, apply anyway. Let us know if you need any adjustments through the process and we'll make it work.

Open is for builders – people who are intellectually curious, courageous and reject the idea that “it can't be done”. If that sounds like you, apply and let's build the future of insurance together.

Application question(s):

Do you currently have the legal right to work in the UK, without the need for visa sponsorship now or in the future?

Work Location: Hybrid remote in Manchester

Quick apply

Refine Your Search

enterprise account executive, remote uk jobs in ardwick, gtm

Customer Service Advisor

Customer Service Advisor

Graduate Portfolio Performance Analyst

An executive assistant (EA)

Continuous Improvement Lead

Business Analyst

Executive Assistant – Store Operations

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Commission Agent with Flexible Hours and Recurring Monthly Commission

Purchase Ledger Assistant

Enterprise Account Executive, Remote UK

Customer Service Field Representative - 3 Month Fixed Term Contract

Part-Time Education & Sales Consultant

IT Technician

Solar Sales Executive

Website Moderator / Customer Service

Trainee Mortgage Adviser

Regional Private Hire Licensing Administrator

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Business Development Representative

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