Meetings and events operations manager Work, Jobs in Ascot, Brk (with Salaries)

Visitor Services Manager
The Royal Household —Windsor
- £45,000 a year
- Full-time
- Customer service
- Continuous improvement
- Travel
- Annual leave
- Employee discount
9d
Workflow Co-ordinator ( Operations)
GRM ENERGY LTD —Watford
- From £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
3d
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
8d
Sales and Events Coordinator @ Millbridge Court
Dearborn Studio —Frensham
- Up to £34,000 a year
- Weekend availability
- Bar
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Senior Client Relations Manager
Ascot Racecourse Ltd —Ascot
- CRM software
- Hospitality
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Meetings and Events Operations Manager
The Londoner Hotel —London
- Weekend availability
- Hotel
- Training & development
- Referral programme
Quick apply
Events Operations Manager
Montgomery Group —London
- From £40,000 a year
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
- Gym membership
- Flexible schedule
Admissions Co-ordinator
Royal Surrey NHS Foundation Trust —Guildford
- £33,677 - £40,996 a year
- Full-time
- Management
- Mentoring
- Communication skills
- Annual leave
4d
Venue Operations Manager
The Conduit Club —London
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Practice Operations Manager
Farnham Road Practice —Slough
- £60,000 - £65,000 a year
- Continuous improvement
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
3d
Meeting and Events Manager
The Londoner Hotel —London
- Full-time
- Bar
- English
- Hotel
- Referral programme
Quick apply
4d
Senior Healthy Lifestyle Advisor
ICE Creates —Reading
- £28,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Supervising experience
- No degree
- Health & wellbeing programme
- Sick pay
Quick apply
7d
People Operations and Office Assistant
Firstco —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Administrative experience
Quick apply
4d
COMMERCIAL OPERATIONS COORDINATOR
Baltrawed UK Limited —Hammersmith
- £25,500 - £28,000 a year
- Weekend availability
- CRM software
- Microsoft Outlook
- Computer literacy
- Store discount
- Health & wellbeing programme
Quick apply
4d
Groups, Meetings & Events Manager
Montcalm Collection —London
- Full-time
- Customer service
- Hotel
- Business development
Quick apply
19h
Sales Support Coordinator
Jenoptik AG —Farnborough
- CRM software
- Databases
- Contracts
- Free parking
- Annual leave
2d
Supply Chain Executive/Manager ( US Market, working hours: 12:30pm-9:00pm)
Thesqua.re Serviced Apartments —Hammersmith
- From £30,000 a year
- Customer service
- Administrative experience
- Continuous improvement
Quick apply
Manor Operations Manager
Foxhills —Ottershaw
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
9d
Events Planning Manager
Searcys —London
- £36,500 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Office Coordinator - London
Zuno Tech Group —London
- Continuous improvement
- Organisational skills
- Leadership
- Annual leave
2d

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Visitor Services Manager

The Royal Household -
Windsor

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Job details

Permanent | Full-time
£45,000 a year
9 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Performance management
Continuous improvement
Professional development mentoring
Training & development
Guest services
Leadership
Team motivation leadership
Communication skills

Full job description

Visitor Services Manager

Household / Department

Royal Collection Trust

Section / Branch

Visitor Experience

Location

Windsor Castle

Contract/recruitment type

Permanent

Salary band

circa £45,000 per annum

Hours of work

37.5 hours per week, 5 out of 7 days

About the role

It's developing future ambassadors for a world-renowned collection.

It's being trusted to deliver. And it's helping millions enjoy magnificent historic buildings and awe-inspiring art. This is what makes a management career with Royal Collection Trust exceptional.

At the heart of the Visitor Operations Team at Windsor, you’ll be responsible for ensuring every visitor has an exceptional experience.

In a varied and dynamic role, you'll manage all operational aspects of the visitor journey. From customer care and guided tours, to access and security, you'll make sure our guests always receive outstanding service. You'll oversee the departmental budget as well as the co-ordination of staffing for various programmed events and activities throughout the calendar year.

You'll be the person leading and motivating our front-line team to deliver. It's a large and diverse team, and alongside driving people's performance, you'll make sure we're also focused on their ongoing development, helping them to reach their full potential.

We continually review and look to move forwards in the way we work, and your expertise will help develop our future strategy. You'll develop a thorough understanding of the complexities of each site, before making recommendations that will improve our overall operations.

Key Responsibilities

To coach and develop the Assistant Visitor Services Managers in their management of direct reports and the delivery of an exceptional visitor experience in line with the Visitor Experience Strategy.
You’ll manage and oversee the effective day to day operation of Windsor Castle and Frogmore House, ensuring that the highest standards of safety of visitors and exhibits, security of public and non-public areas, physical presentation and visitor care are maintained.
Ensure that the visitor routes are presented to visitors in accordance with the Visitor Services Quality Standards and in keeping with the Royal Collection brand guidelines at all times.
To continually investigate, identify, recommend, and implement ideas to improve and develop the visitor experience at the Windsor sites.
To represent Visitor Services at project teams and meetings as required to support the development and implementation of any projects which impact upon the visitor experience.
To build and maintain effective relationships with colleagues from other, offering operational expertise and to keep abreast of events happening household wide.

There will be some occasional travel required from Windsor to London.

About you

Essential Criteria

Strong leadership and people management skills with the ability to encourage and develop teams.
Substantial experience of people management functions, including recruitment, learning and development, performance, and absence management.
Experience of managing operations and delivering the highest standard of customer/visitor service.
A genuine desire to work with the public and a passion for delivering excellent customer care.
Organised with the ability to work effectively under pressure in a busy environment, and to manage a varied workload crossing short- and long-term deadlines.
Clear, confident communication skills and the ability to quickly build effective working relationships with a wide range of people.
Have excellent administration and IT skills, with a working knowledge of MS Office.

Benefits

Benefits:

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employees here.

Vacancy Closing Date: 16/08/2026, 23:55

Additional Information

Job Description - Visitor Services Manager (WC).pdf – 205KB

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Refine Your Search

meetings and events operations manager jobs in ascot, brk

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Senior Client Relations Manager

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Venue Operations Manager

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Meeting and Events Manager

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COMMERCIAL OPERATIONS COORDINATOR

Groups, Meetings & Events Manager

Sales Support Coordinator

Supply Chain Executive/Manager ( US Market, working hours: 12:30pm-9:00pm)

Manor Operations Manager

Events Planning Manager

Office Coordinator - London

I want to receive the latest job alerts for meetings and events operations manager in ascot, brk

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