User experience Work, Jobs in Blackwater, Ham (with Salaries)

Support Services Agent
QinetiQ —Farnborough
- £25,200 - £28,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
Pool Lifeguard - Ad hoc - Children's Residential Home
North Star Children's Homes —Leatherhead
- £15 an hour
- Working with children
- First Aid Certification
- In-person
Quick apply
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Portals Administrator
LRG —Camberley
- Remote
- Microsoft Excel
- SharePoint
- IT
Quick apply
1d
Sign Maker allrounder with Artworker Experience
Signs and Lines Limited —Camberley
- £28,000 - £34,000 a year
- Full-time
- Computer literacy
- Organisational skills
- In-person
- Free parking
Quick apply
1d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
5d
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- Azure
- Scripting
- IT
- Employee discount
20h
Part Time Administrator/Care Coordinator
Richmond Surgery, Fleet (NOT LONDON) —Fleet
- £24,000 - £28,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
4d
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
Climbing Supervisor
Places for People —Camberley
- £21,430.33 a year
- IT
- Communication skills
- Employee discount
7d
Software Tester
Ganap IT Limited —Hounslow
- £35,000 a year
- Full-time
- Computer Science
- Analysis skills
- Organisational skills
Quick apply
Payroll Officer
Caice —Winnersh
- £35,000 - £39,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Accounting
- In-person
Quick apply
14d
Business Process Lead - Record to Report and Plan to Perform (18 months FTC)
BCA —Camberley
- Monday to Friday
- Hybrid work
- ERP systems
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Security Officer
ISS Facility Services —Camberley
- £14.80 an hour
- Overtime
- Customer service
22h
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
7d

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Support Services Agent

QinetiQ -
Farnborough

Apply Now

Job details

Permanent | Full-time
£25,200 - £28,000 a year

Benefits

Private dental insurance
Company pension
Private medical insurance
Employee discount

Qualifications

ITIL Certification
Azure
Windows
Microsoft Office
IT support
Communication skills
Active Directory

Full job description

Job Title:
Support Services Agent

Location:
Farnborough, England, United Kingdom

Role Type:
Permanent – Full Time

Package: £25,200 - £28,000 (salary dependent on experience) + Benefits
Role ID: SF20289

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an IT Support Services Agent at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role
As an IT Support Services Agent, you will be responsible for providing first-line technical support for the organisation’s internal users, across both legacy on-premise and modern Azure/cloud-based environments.

Day-to-day, you’ll respond to incidents, service requests, and general IT queries with a focus on high-quality, customer-centric service delivery.

Your responsibilities will include:
Providing first-line support via phone, email, remote tools, and IT service management tools for IT-related incidents and service requests
Troubleshooting hardware, software, network, and account-related issues in-line with technologies implemented
Escalating complex issues to Senior Support Service Agents or 2nd/3rd line teams as appropriate
Managing the lifecycle (provisioning, configuration, support, and decommissioning) of the corporate iPhone and iPad estate
Providing clear, friendly, and professional communication to users of varying technical ability
Documenting steps taken to resolve issues, contributing to the knowledge base where applicable

Essential experience of the IT Support Services Agent

Excellent communication and interpersonal skills with a customer-focused empathetic approach
Previous exposure to Microsoft 365, Windows, or general IT troubleshooting (either professionally or through study)
The ability to work independently and as part of a team
Working knowledge of Microsoft Windows and Office 365
Working knowledge of Active Directory / Azure AD account administration
The ability to follow documented procedures and contribute to knowledge articles

Essential qualifications for the IT Support Services Agent:
ITIL Foundation v4 certification (or willingness to obtain) is desirable

This role is 37 hours per week based at Farnborough and is fully on-site. You will also be required to partake in an on-call rotation providing after-hours support in line with business requirements

Farnborough

At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture . www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

Matched contribution pension scheme, with life assurance
Generous holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
Volunteering Opportunities - helping charities and local community

#UKD #LI-LM1

Apply Now

Refine Your Search

user experience jobs in blackwater, ham

Support Services Agent

IT Intern (Part-time)

Pool Lifeguard - Ad hoc - Children's Residential Home

1st Line Support Analyst

Portals Administrator

Sign Maker allrounder with Artworker Experience

1st/2nd Line IT Support Engineer - Farnborough

Service Desk Analyst

Application Support Analyst

Associate Monitoring Analyst

Part Time Administrator/Care Coordinator

2nd Line Support Analyst

Sage ERP Software Support Consultant (Finance)

1st Line Engineer - Yateley

Climbing Supervisor

Software Tester

Payroll Officer

Business Process Lead - Record to Report and Plan to Perform (18 months FTC)

Security Officer

IT Support Technician

I want to receive the latest job alerts for user experience in blackwater, ham

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