Service team lead Work, Jobs in Castleside, Dur (with Salaries)

Railway Operations Manager - Weardale Railway
The Auckland Project —Bishop Auckland
- From £28,716.37 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
2d
Outbound Sales Representative
Normec UK —Consett
- £26,600 a year
- Monday to Friday
- Organisational skills
- Communication skills
1d
Board Room Manager, Stadium Of Light
Delaware North —Sunderland
- Weekend availability
- No degree
- Leadership
- Restaurant
School Catering Assistant
Chartwells —Consett
- £12.71 an hour
- Customer service
- Food service experience
- Cash handling
Outbound Holiday Sales Representative
Betr Outsourcing —Roker
- £24,784 - £35,000 a year
- Full-time
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
14d
Senior Young Dads Worker - Sunderland
Inspired Human Resources Ltd —Sunderland
- £30,321 a year
- Full-time
- Hybrid work
- Experience working with children
- Mentoring
- IT
- Annual leave
Quick apply
9d
Manager
The Falcon Inn —Prudhoe
- £28,000 - £42,000 a year
- Full-time
- Writing skills
- Data analysis skills
- Supervising experience
- Free parking
Quick apply
Depot Transport Supervisor
FlooringSuperstore.com —Durham
- £37,000 - £41,000 a year
- Full-time
- Computer literacy
- Forklift
- Computer skills
- Free parking
- Store discount
Quick apply
6d
Estates Administration Coordinator
The Auckland Project —Bishop Auckland
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Databases
- Free parking
- Annual leave
Quick apply
14d
Operations Manager - Night Time Economy, North East
T3 Security Limited —Newcastle upon Tyne
- Weekend availability
- Hybrid work
- Microsoft Word
- Team management
- Travel
Quick apply
9d
Regional Operations Manager
Graysons Properties Ltd —Newcastle upon Tyne
- From £48,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
Quick apply
9d
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
5d
Hotel Sales & Events Executive
Alpha UK Projects Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
2d
Store Manager
Vision Express —Gateshead
- Customer service
- No experience needed
- Continuous improvement
Store Manager
FlooringSuperstore.com —Bishop Auckland
- Up to £46,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
9d
Workshop Manager
SGS —Consett
- £35,000 - £38,000 a year
- Full-time
- Schematics
- Computer literacy
- Continuous improvement
- Annual leave
Quick apply
8d
Sales Team Manager
Auxillis —Peterlee
- £29,283 - £32,670 a year
- Training & development
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Estimator/project manager
R Fox construction —Durham
- £40,000 - £47,200 a year
- Remote
- Engineering
- Organisational skills
- Communication skills
Quick apply
8d
Shop Manager
Farmfoods —Spennymoor
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
5d
Senior Performance Manager
Tees, Esk and Wear Valleys NHS Trust —Durham
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Databases
- Analysis skills
- Continuous improvement

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service team lead jobs near castleside, dur

Railway Operations Manager - Weardale Railway

The Auckland Project -
Bishop Auckland

Quick apply

Job details

Permanent | Full-time
From £28,716.37 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Computer literacy
Stakeholder liaison
Volunteer supervision
Numeracy
Computer skills
Training & development
Leadership
Transport scheduling
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

The Auckland Project

At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries. The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives. We want to create encounters – and need your help to do so.

The role purpose

As Operations Manager you will manage and be responsible for all aspects of the day to day operation of the Weardale Railway, ensuring it is safe to operate and commercially successful.

This role requires someone who has proven rail operations experience, with a can-do attitude, and who takes responsibility for getting tasks done in a safe and compliant manner. You should be an experienced leader and a team player, used to working with people to get the very best from them. The postholder should be an excellent communicator who understands the importance of building and nurturing relationships with our vast network of stakeholders including our neighbours along the 18 miles of line.

Key Responsibilities and Tasks

· Dealing with day-to-day operational issues such as trespass and contractor access.

· Providing appropriate management information to the General Manager

· Managing the Safety Management System and Rule Book.

· Production of the operational rosters

· Preparing Weekly Operating Notices, Periodic Operating Notices and Special Traffic Notices.

· Working with the Track Manager to ensure that the line allocated for use each day is certified as safe to use.

· Liaise with the Depot Manager regards allocation of the fleet and ensuring it is fit for service and at the right place at the right time.

· Ensuring that the railway is adequately staffed each day with qualified and certified staff with the appropriate rostering and forward planning in place.

· Monitoring of training needs for the Operational Staff and ensuring that all required certifications are current and appropriately recorded and updated.

· Liaising with the Weardale Railway Trust and other 3rd parties in order to prepare annual operating and working timetables.

· Updating the HOPS system with regards document control, competence management and rostering.

· Upholding the values of the Weardale Railway and setting an example for others.

· Leading and managing volunteers in a manner that is consistent with the values of the organisation.

· Liaising with neighbours and landowners on a regular basis to keep them informed of the railways activities, plans and operating timetable

Reporting Lines and Team Structure

As a member of the Weardale Railway Management Team, you will report to the Weardale Railway General Manager and work closely with the Depot Manager, Rail Technical Advisor, Track Manager, permanent staff, volunteers, contractors and external stakeholders to deliver the safe, efficient and commercially successful operation of the railway.

Health & Safety

Promote a positive approach to health, safety and accessibility by following TAP policies, procedures and guidelines. Help ensure a safe and supportive environment for visitors, staff, volunteers and contractors at all times.

Person Specification

Essential Criteria

Qualifications

Relevant qualification/level

An Enhanced DBS check (or willing to undertake) – if required/ entitled to

Full Driving Licence

A1 Assessor qualification or equivalent

Experience

Proven minimum3 years experience in railway operations

Strong leadership, communication, and interpersonal skills.

Ability to work under pressure and multi-task in a fast-paced environment.

Administrative and IT skills including Microsoft Word, Excel, PowerPoint …

Not an experience

Knowledge & Skills

Strong communication & interpersonal skills with

Ability to multitask in a busy environment

The ability to lead, train and motivate staff

Administrative ability and IT literacy.

Numeracy and financial skills in order to monitor adhere to a budget.

Ability to work and lead in a team

Personal qualities. attitude and behaviours

Must be passionate about providing a quality customer experience

Strong leadership skills

Ability to work as part of a team

Attention to detail and accuracy

Interest in local communities and heritage

Desirable Criteria

Qualifications

Full Driver’s licence

Experience

Experience of training and mentoring team members

Previous experience of working with volunteers

Experience in carrying out risk assessment

Knowledge & Skills

Level 2 in numeracy & literacy

Have logistical skills and the ability to plan ahead

Excellent time management skills

Employee benefits

We pride ourselves in taking care of our team members. For your efforts we offer 30 days annual leave (plus Bank Holidays), pension contribution, free parking on site, access to staff discounts and local benefits, free unlimited access to our attractions for you and your family (restrictions apply), free access to our staff welfare programme including free medical, legal & financial advice and access to 24-hour counselling along with a large variety of retailer discounts.

The Auckland Project

The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.

We achieve our purpose in three main ways:

As a visitor destination – through our buildings, collections, and natural environment
As a centre for learning and skills – supporting development, education, and opportunity
As an asset for Bishop Auckland – creating spaces and opportunities for community engagement

By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.

How to Apply

Apply for this role by downloading and completing an application form from https://aucklandproject.org/support-us/jobs/ and emailing this to [email protected]

We’re unable to accept CVs as applications. Please complete and submit our application form instead.

Closing date: 10th September 2026

If we receive a large number of applications, we may close the application process earlier than planned.

Pay: From £28,716.37 per year

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service team lead jobs in castleside, dur

Railway Operations Manager - Weardale Railway

Outbound Sales Representative

Board Room Manager, Stadium Of Light

School Catering Assistant

Outbound Holiday Sales Representative

Senior Young Dads Worker - Sunderland

Manager

Depot Transport Supervisor

Estates Administration Coordinator

Operations Manager - Night Time Economy, North East

Regional Operations Manager

Metering Service Delivery Manager

Hotel Sales & Events Executive

Store Manager

Store Manager

Workshop Manager

Sales Team Manager

Estimator/project manager

Shop Manager

Senior Performance Manager

I want to receive the latest job alerts for service team lead in castleside, dur

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