1st line it support Work, Jobs in Chatham (with Salaries)

1st Line Technical Support Agent
Digital Fibre —Maidstone
- £25,420.00 - £41,456.27 a year
- Full-time
- Customer service
- Computer literacy
- Computer networking
- Free parking
Quick apply
8h
1st Line IT Support
Trooli —West Malling
- £25,000 - £26,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
- Gym membership
Quick apply
1d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
3d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
8d
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Quick apply
1d
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- IT
- Free parking
Quick apply
2d
Applications Support Associate (1st line support)
Stonebridge Mortgage Solutions Limited —Basildon
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Work from home
Quick apply
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
IT Support Technician
Faithorn Farrell Timms LLP —Orpington
- £25,000 - £27,000 a year
- Full-time
- Computer networking
- SharePoint
Quick apply
5d
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
7d
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
13d
School Receptionist and Admin Assistant
Sevenoaks Prep School —Sevenoaks
- £26,569 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
13d
Triage and Administration Officer
Re-Instate Ltd —Erith
- £14.80 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
6d
Data Manager
Ormiston Academies Trust —Burnham-on-Crouch
- £28,039 - £31,296 a year
- Full-time
- School
- Employee discount
7d
Prisoner Escort and Driver
Serco Plc —Sittingbourne
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Lecturer - Childcare
Barking & Dagenham College —London
- £26,514 - £46,307 a year
- Part-time
- Administrative experience
- Education
- Organisational skills
- Free parking
Quick apply
2d
General Manager
Fest and Revel —Bromley
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Employee discount
Quick apply
Head Occupational Therapist (Maternity Cover)
Cygnet —Sevenoaks
- £52,870 a year
- Full-time
- Hospital
- Leadership
- Communication skills
- Free parking
1d

Other jobs to consider

Find your next job by exploring related positions.

1st Line IT Support
Trooli —West Malling
This is a fantastic opening for a first line engineer eager to join a well-established technical department. Your excellent time management skills enable you to…
£25,000 - £26,000 a year
Quick apply
1d
1st Line Technical Support Agent
Digital Fibre —Maidstone
At *Digital Fibre Connections Ltd*, we're passionate about delivering outstanding customer service and technical support to businesses and residential customers…
£25,420.00 - £41,456.27 a year
Quick apply
8h

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1st Line Technical Support Agent

Digital Fibre -
Maidstone

Quick apply

Job details

Full-time
£25,420.00 - £41,456.27 a year
8 hours ago

Benefits

Free parking

Qualifications

Customer service
Computer literacy
LAN
VoIP
Computer networking
Telecommunication
IT
Communication skills

Full job description

1st Line Technical Support Agent
Maidstone, Kent
Monday – Friday - 8:30am – 5:30pm

At Digital Fibre Connections Ltd, we're passionate about delivering outstanding customer service and technical support to businesses and residential customers across the UK.

Due to continued growth, we're looking for a motivated and customer-focused 1st Line Technical Support Agent to join our expanding Technical Support Team.

This is an excellent opportunity for someone with previous IT or telecoms support experience who enjoys solving problems and providing exceptional customer service.

What You'll Be Doing

Providing first-line technical support via telephone, email and ticketing systems.
Diagnosing broadband, telephony and connectivity issues.
Troubleshooting routers, Wi-Fi and network connectivity problems.
Logging and managing faults through to resolution.
Escalating complex issues to second-line support where required.
Liaising with suppliers including Openreach and wholesale partners.
Keeping customers updated throughout the fault resolution process.
Maintaining accurate customer notes and technical records.
Delivering excellent customer service on every interaction.

What We're Looking For

We're looking for someone who has:

Excellent communication and customer service skills.
Strong problem-solving abilities.
Good computer literacy.
The ability to remain calm under pressure.
A positive attitude and willingness to learn.
Excellent attention to detail.
The ability to manage multiple tasks simultaneously.

Desirable Experience

Previous experience in any of the following would be a significant advantage:

1st Line Technical Support
2nd Line Technical Support
Telecommunications support
Broadband troubleshooting
VoIP / Hosted Telephony
ISP or Managed Service Provider experience
Networking fundamentals (Routers, Wi-Fi, LAN, WAN)

Don't worry if you don't tick every box—we're looking for the right attitude just as much as experience.

What We Offer

Competitive salary (dependent on experience)
Monday to Friday working hours – No weekends
Ongoing training and career development
Friendly, supportive team environment
Modern Maidstone office
Opportunity to progress within a growing telecommunications business

Why Join Digital Fibre Connections?

At Digital Fibre Connections, we pride ourselves on delivering exceptional customer experiences while creating an environment where our people can develop and succeed. If you're passionate about technology, enjoy helping people and want to build a long-term career in telecoms, we'd love to hear from you.

Apply today and become part of one of Kent's fastest-growing telecommunications providers.

Pay: £25,420.00-£41,456.27 per year

Benefits:

Free parking

Work Location: In person

Quick apply

Refine Your Search

1st line it support jobs in chatham

1st Line Technical Support Agent

1st Line IT Support

Junior IT Support Engineer – MSP Helpdesk - Full Time

IT Support Technician (1st/2nd Line)

3rd Line IT Support

IT Help Desk Technician

Applications Support Associate (1st line support)

2nd Line Helpdesk Engineer - Basildon or Yateley Office

HR Systems Analyst

IT Support Technician

1st/ 2nd IT Support Engineer

IT 2nd Line Service & Support Engineer

School Receptionist and Admin Assistant

Triage and Administration Officer

Data Manager

Prisoner Escort and Driver

Lecturer - Childcare

General Manager

Head Occupational Therapist (Maternity Cover)

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