It support Work, Jobs in Colindale, Gtl (with Salaries)

IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
5d
IT & Business Systems Administrator
UNEEK CLOTHING Company Ltd —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
4d
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Flexitime
- Work from home
Quick apply
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
4d
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
8d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Computer networking
Quick apply
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
5d
IT Technician
THE NEXUS GLOBE LTD —Harrow
- £41,700 a year
- Full-time
- In-person
- Communication skills
Quick apply
5d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £27,000 - £30,000 a year
- Full-time
- Driving
- SharePoint
- IT
- Bereavement leave
- Sick pay
Quick apply
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Computer literacy
- English
Quick apply
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
1st Line IT Support Technician
London Womens Clinic —London
- £22,500 - £23,500 a year
- Part-time
- Computer literacy
- Health & wellbeing programme
- Annual leave
Quick apply
4d
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Maintenance
- Analysis skills
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
4h
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
12d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Communication skills
Quick apply

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IT Service Desk Analyst

Elexon -
London

Apply Now

Job details

£40,000 a year
5 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Desktop support
Azure
Stakeholder liaison
User account provisioning
Ticket management
Microsoft Exchange
User account management
Continuous improvement
IT permissions management
Ticket management systems
Customer support
Communication skills
Microsoft Azure
PowerShell scripting
Intune
Mobile devices

Full job description

We’re looking for an IT Service Desk Analyst (Grade 9) to join the Technology Operations team at Elexon on a permanent basis.

In this role, you’ll provide 1st and 2nd line IT support across Elexon, ensuring colleagues receive a high-quality, responsive IT service. You'll support end-user devices, Microsoft 365 services, identity management, and operational processes while working closely with third-line engineers and suppliers to resolve issues and continuously improve the user experience.

This is an excellent opportunity for someone looking to build their career across Microsoft 365, cloud technologies, endpoint management, and IT Operations within a modern technology environment.

What you’ll do:

Provide 1st and 2nd line IT support for end users across deskside and remote environments
Support and administer Microsoft 365, including Exchange Online, Teams, Entra ID, Intune, Defender, licensing, and mailbox management
Build, configure, deploy, and decommission laptops and end-user devices
Manage user accounts and access for starters, movers, and leavers
Troubleshoot hardware, software, Microsoft 365, and connectivity issues
Perform routine operational checks and support service desk reporting
Work closely with third-line engineers and suppliers to resolve incidents and support service improvements
Maintain accurate documentation, knowledge articles, and Local Working Instructions (LWIs)
Contribute to improving service quality, processes, and the end-user experience
Participate in out-of-hours support when required

What you’ll bring:

Experience providing 1st and 2nd line IT support within a Service Desk or End User Computing environment
Strong knowledge of Microsoft 365 administration, including Exchange Online, Teams, Entra ID, and Intune
Experience building, deploying, and supporting laptops and mobile devices
Strong troubleshooting and fault-finding skills across hardware, software, and Microsoft technologies
Experience managing user accounts, permissions, and access controls
Excellent customer service and stakeholder communication skills
Experience working with IT ticketing systems and managing incidents and service requests
Ability to prioritise workload and work effectively in a fast-paced support environment
Knowledge of ITIL service management principles (desirable)
Experience with PowerShell, Microsoft Teams Rooms, AV technology, networking fundamentals, or Microsoft Azure (desirable)

What’s in it for you:

£40,000
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

it support jobs in colindale, gtl

IT Service Desk Analyst

IT & Business Systems Administrator

Software Support Specialist

Junior IT Support

Junior IT Support Engineer

Junior IT Support Technician

School IT Technician – Feltham (Full Time)

IT Support Technician

IT Helpdesk Intern

IT Support Technician

IT Technician

IT Support Technician (1st/2nd Line)

IT Helpdesk (Entry Level)

Onsite IT Support Engineer (Client Facing)

Entry Level Support Engineer

1st Line IT Support Technician

IT Intern (Part-time)

1st Line Support

Desktop Support Engineer

1st Line Support Analyst

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