Front office Work, Jobs in Corstorphine, Edh (with Salaries)

People & Guest Experience Trainer
6AP —Edinburgh
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
9d
Property Officer
British Transport Police —Edinburgh
- £15,398.34 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Gym membership
Quick apply
12d
Welcome Host
Portico Corporate Reception Management —Edinburgh
- £28,000 a year
- Full-time
- Customer service
- Annual leave
- Life insurance
Quick apply
Front of House Staff / Box Office Staff
Just the Tonic - Edinburgh —Edinburgh
- £12.71 an hour
- Temporary
- Hospitality
- English
- First Aid Certification
Quick apply
GC&E Events Executive
The Caledonian Edinburgh —Edinburgh
- £27,539.20 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
9d
Hospitality Staff / Front of House Team Member
The Edinburgh Catering Company —Edinburgh
- £12.71 - £14.50 an hour
- 12 hour shift
- Hospitality
- Customer service
- Organisational skills
Quick apply
13d
Guest Experience Agent
100 Princes Street —Edinburgh
- £28,000 a year
- 12 hour shift
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Front Office Team Member
IBIS —Edinburgh
- £13.45 an hour
- Part-time
- Sales
- English
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Front Office Agent
Thistle Residential Ltd. —Edinburgh
- From £13.50 an hour
- Part-time
- Customer service
- Hotel
- In-person
Quick apply
4d
Night Front Office Crew
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
11d
Postperson with Driving
Royal Mail Group —Edinburgh
- £13.06 an hour
- Overtime
- Employee discount
Receptionist (f/m/d)
MEININGER Hotels Group —Edinburgh
- Weekend availability
- Hospitality
- English
- Hotel
- Language training provided
- Employee discount
Quick apply
Reservations Co-ordinator
The Bruntsfield Hotel —Edinburgh
- £12.71 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Front Office Assistant
TOC Accountants —Kirkcaldy
- £25,420 - £29,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
2d
Front of House (Temporary)
The Progeny Group Limited —Edinburgh
- Temporary
- Hospitality
- Microsoft Excel
- Microsoft Outlook
Quick apply
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Customer Service Assistant - Musselburgh & Prestonpans Libraries
East Lothian Council —Prestonpans
- £15.16 - £16.30 an hour
- Temporary
- English
- Driving
- Communication skills
2d
Receptionist - Part-Time (f/m/d)
MEININGER Hotels Group —Edinburgh
- Part-time
- Hospitality
- English
- Hotel
- Language training provided
- Employee discount
Quick apply
Senior Specialist - Middle Office Client Services
Franklin Templeton Investments —Edinburgh
- Full-time
- Management
- Master's degree
- Business
5d
Reception Manager
Hilton Edinburgh Carlton —Edinburgh
- Weekend availability
- Hotel
- Front desk
- Leadership
- Free parking
- Employee assistance programme
Quick apply

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People & Guest Experience Trainer

6AP -
Edinburgh

Quick apply

Job details

Full-time
£32,000 - £35,000 a year
9 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Hospitality
First aid
Project coordination
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

£32,000 - £35,000 per annum DOE

People & Guest Experience Trainer

Purpose of the Role

The People & Training Co-ordinator will provide a key link between the People Team,Learning & Development and venue operations,helping Signature Group build confident,capable teams who deliver consistent guest experiences.

This is a full-time role,with approximately 50% of time spent in venues delivering and supporting practical training,and 50% focused on L&D and People administration. The role will work closely with Senior L&D Manager to support the delivery of the L&D strategy,improve training coordination,and ensure key people processes are administered accurately and consistently.

The role supports Signature Group’s People Powered Growth approach by helping embed development into day-to-day venue life,while also providing the administration,reporting and follow-through needed to make training and people processes effective.

Key Responsibilities

Venue Training & Guest Experience Support — approx. 50%

Deliver and support practical guest experience training across venues.
Support the delivery of core training modules,including guest experience,drinks knowledge,service standards and product confidence.
Work with venue managers and in-venue trainers to reinforce standards,service behaviours and consistent ways of working.
Support drink development training,including supplier-led sessions,product knowledge,storytelling,recommendation skills and service confidence.
Provide coaching and support to team members during live venue-based training.
Help develop confidence,capability and consistency across front-of-house teams.
Support development programme delivery,including management development sessions,in-venue trainer support and practical workshop delivery.
Provide feedback to L&D on training effectiveness,venue engagement and gaps in capability.
Champion Signature Group values and People Powered Growth through all training activity.

Learning & Development Administration — approx. 30%

Coordinate training bookings,attendance lists,joining instructions and venue communication.
Maintain accurate training records and support monthly L&D reporting.
Administer training agreements,ensuring documentation is completed,tracked and stored correctly.
Monitor key compliance and skills training across venues,including Personal Licence and First Aid training.
Track upcoming expiries,renewals and venue gaps,escalating where action is required.
Support the preparation,printing and distribution of training materials.
Maintain training trackers and support the development of consistent L&D processes.
Support the organisation of development programmes,workshops,supplier sessions and training events.
Help ensure training records are accurate,up to date and accessible for reporting and audit purposes.

People Administration & Reporting — approx. 20%

Support day-to-day People administration across the business.
Monitor and report on length of service,birthdays and employee milestone activity.
Support monthly People reporting,ensuring data is accurate and submitted on time.
Assist with ad hoc People projects linked to engagement,recognition,development,onboarding and employee experience.
Support standardisation of People documentation and processes.
Handle confidential employee information with discretion and professionalism.
Provide administrative support to the People Team where required,including documentation,trackers and project coordination.

Skills & Experience

The ideal candidate will have:

Strong experience in hospitality operations,ideally with front-of-house,bar,guest experience or training exposure.
Confidence delivering practical,engaging training in a venue environment.
Strong organisational and administrative skills.
Excellent attention to detail,particularly around records,reporting and compliance tracking.
Good communication skills,with the ability to build positive relationships with venue teams and managers.
Confidence using Microsoft Office and HR/training systems.
A proactive approach,with the ability to balance venue-based activity and administrative deadlines.
An interest in people development,service standards and employee experience.
Ability to handle confidential information appropriately.
Flexibility to travel across venues and support training activity outside standard office hours where required.

The Individual

This role would suit someone who is energised by hospitality,enjoys developing others and is equally comfortable delivering training in venues as they are managing the detail behind the scenes.

They will be organised,approachable and practical,with a strong understanding of how great training translates into better team confidence,stronger guest experience and more consistent standards. They will be able to work closely with the Senior L&D Manager,venue teams and the wider People Team to keep activity moving,follow up effectively and ensure training is embedded rather than simply delivered.

They should demonstrate Signature Group’s values of Excellence,Leadership,Accountability,Caring,Inclusion and Fun.

Benefits

On top of pay - also included is our wider benefits such as:

· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues

· Employee Assistant Programme

· Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of,apply today by sending in your CV.

Group have 21 venues in Scotland,including Cold Town House,Paramount,Badger & Co,The Spiritualist,McLarens on the Corner,Copper Blossom,The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.

Quick apply

Refine Your Search

front office jobs in corstorphine, edh

People & Guest Experience Trainer

Property Officer

Welcome Host

Front of House Staff / Box Office Staff

GC&E Events Executive

Hospitality Staff / Front of House Team Member

Guest Experience Agent

Front Office Team Member

Front Office Agent

Night Front Office Crew

Postperson with Driving

Receptionist (f/m/d)

Reservations Co-ordinator

Front Office Assistant

Front of House (Temporary)

Head of Hospitality & Events

Senior Customer Service Assistant - Musselburgh & Prestonpans Libraries

Receptionist - Part-Time (f/m/d)

Senior Specialist - Middle Office Client Services

Reception Manager

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