Customer account Work, Jobs in Dunfermline, Fif (with Salaries)

Customer Services Assistant with Finance Support
Brodie Melrose Drysdale & Company Ltd —Edinburgh
- £24,420 - £28,000 a year
- Full-time
- Oracle
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Accounts/Office Administrator
John Gilmour Butchers —Macmerry
- £26,000 - £28,000 a year
- Temporary
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
10d
Sales Administrator (Entry Level)
Rose Marketing UK Limited —Kirkcaldy
- Up to £24,784.50 a year
- Temporary
- Microsoft Excel
- No experience needed
- English
- Free parking
- Health & wellbeing programme
Quick apply
1h
Surge and Rapid Response - Administrative Officer
HM Revenue and Customs —Edinburgh
- £28,016 a year
- Part-time
- Hybrid work
- No experience needed
- English
- Presentation skills
- Annual leave
- Work from home
Customer Service Apprentice
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Financial services
- School
- Annual leave
Electrical Office Administrator / Job Scheduler
Stirling Electrical Services Ltd / CSS —Stirling
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Administrative experience
- Free parking
- Bereavement leave
Quick apply
Internal Sales Executive
REXEL —Rosyth
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Customer Account Manager
Thom Micro Systems —Larbert
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- CAD
- Free parking
- Work from home
Quick apply
6d
Retail Sales Designer
Wren —Kirkcaldy
- £26,440 - £50,000 a year
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Senior Customer Service Advisor
Barclays —Edinburgh
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Support & Sales Coordinator
Ardmel Group —Glenrothes
- £28,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Corporate Services Assistant
Kip McGrath —Stirling
- From £10,285.71 a year
- Part-time
- Customer service
- Accounting
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Service Centre Supervisor
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Sick pay
11d
Reception Administrator (Finance)
Morris Leslie —Perth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
3d
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
14d
Office Administrator
LECS Upholstery Ltd —Larbert
- £13.70 - £14.00 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- In-person
- Free parking
Quick apply
3d
Internal Sales Person
Ultimate Insulation Supplies Ltd —Stirling
- £33,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Employee discount
Quick apply
2d
Sales Support
Bookspeed —Edinburgh
- £26,242.70 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
10d
Customer Account Manager (On the Road)
Scots Bearings —Cumbernauld
- Full-time
- Sales
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
3d

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Customer Services Assistant with Finance Support

Brodie Melrose Drysdale & Company Ltd
Edinburgh

Quick apply

Job details

Permanent | Full-time
£24,420 - £28,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Oracle
Accounts payable
Customer service
Sales administration
Microsoft Office
Communication skills

Full job description

Job Overview
A dual-focus role sitting at the heart of the UK business. Your time will be split between delivering excellent customer service and sales order support, working closely with the Sales team, and accounts payable, keeping our supplier relationships and financial records in good order. Full training will be provided on all systems and processes.

Responsibilities

Customer Services

Act as the first point of contact for all customer enquiries and sales orders, setting the tone for every interaction
Own the onboarding of new customers, ensuring a smooth and professional welcome to the business
Keep customer records accurate, up to date, and easy to navigate
Take full ownership of complaints, driving fast and effective resolution every time

Sales Order Management

Stay on top of the sales inbox and all incoming order channels via telephone, website, and various portals
Process daily UK and export sales orders in Oracle with speed and precision
Manage export orders end to end, coordinating with customers and third-party couriers and ensuring all required export documentation is accurate and in order
Proactively chase down unprocessed orders and backlogs, escalating where needed to keep things moving
Produce accurate invoices and get them in front of customers without delay
Handle credit card payments in line with CCH Policy

Accounts Payable

Process supplier invoices accurately and in a timely manner, matching against purchase orders and resolving any discrepancies promptly
Complete daily bank reconciliations across all accounts, importing statements and processing supplier payments on Oracle
Manage supplier relationships professionally, responding to queries, checking statements and ensuring all invoices are accounted for
Set up new suppliers on Oracle and raise prepayments for proforma invoices
Manage the direct debit collections process, uploading collection files to the bank and ensuring all transactions are recorded accurately
Process employee out of pocket and credit card expenses through ExpenseIn and import to Oracle
Download and process invoices from a range of external platforms including Amazon, Worldpay and fleet providers
Run and issue regular financial and commercial reports to internal and external stakeholders (full training provided on all systems)
Support the Finance Team Lead with month end tasks, audit requirements and ad hoc requests as they arise

General Administration

Maintain a clean, robust electronic filing system that keeps the business running smoothly
Document processes clearly so nothing is lost and everything is repeatable
Constantly look for ways to improve processes and drive those improvements forward

Please note that responsibilities may be added or varied to respond to the demands of the business.

Experience

Previous experience in a customer service environment, including payment and order processing systems
Experience in accounts payable or financial administration, with a confident and methodical approach to handling financial transactions and records
Comfortable working across multiple systems
A positive, resourceful approach
Highly organised and confident managing a varied workload across two distinct functions
Strong MS Office skills
Excellent written and verbal communication, with an assertive but tactful style
A natural team player who builds good working relationships quickly
Self-motivated and always looking to raise the bar on your own performance

Pay: £24,420.00-£28,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer account jobs in dunfermline, fif

Customer Services Assistant with Finance Support

Accounts/Office Administrator

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Sales Administrator (Entry Level)

Surge and Rapid Response - Administrative Officer

Customer Service Apprentice

Electrical Office Administrator / Job Scheduler

Internal Sales Executive

Customer Account Manager

Retail Sales Designer

Senior Customer Service Advisor

Customer Support & Sales Coordinator

Corporate Services Assistant

Customer Service Centre Supervisor

Reception Administrator (Finance)

Sales and Marketing Manager

Office Administrator

Internal Sales Person

Sales Support

Customer Account Manager (On the Road)

I want to receive the latest job alerts for customer account in dunfermline, fif

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