Customer service person (industrial) Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Service Person (Industrial)
Antifriction Components Limited —Linlithgow
- Full-time
- Customer service
- Computer literacy
- Data entry
- Free parking
- Referral programme
Quick apply
3d
Departure Point Team and Tour Sales Assistant
Timberbush Tours —Edinburgh
- From £12.82 an hour
- Part-time
- Hotel
- In-person
- Guest services
- Free parking
- Life insurance
Quick apply
5d
Customer Service Assistant
Reel Service Limited —Glenrothes
- £24,017.76 a year
- Full-time
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
3d
Internal Sales Person/Customer Service Advisor
Antifriction —Linlithgow
- £12.71 - £13.00 an hour
- Full-time
- Computer literacy
- Data entry
Quick apply
10d
Parts Advisor - Edinburgh
GRM Bodycraft Ltd —Edinburgh
- £28,000 - £38,000 a year
- Overtime
- Organisational skills
- In-person
- Mechanical knowledge
- Free parking
Quick apply
2d
Operations Manager (Assistant Captain) - Moxy Edinburgh Airport
Hotel Co 51 —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
Quick apply
Internal Sales Executive
REXEL —Rosyth
- Full-time
- Customer service
- Business development
- Annual leave
- Employee discount
Quick apply
Senior Sales Advisor
Jewson Builders Merchants —Dalkeith
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Referral programme
Production Operator (multi-skilled)
Reel Service Limited —Glenrothes
- From £26,436 a year
- Full-time
- Maintenance
- Assembly
- Free parking
- Health & wellbeing programme
Quick apply
P6 Scheduler
NAVANTIA UK —Methil
- Full-time
- ERP systems
- No degree
Quick apply
Trade Counter Sales Assistant
REXEL —Rosyth
- Full-time
- Heavy lifting
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Operations Supervisor (Transport)
Handicabs (Lothian) Limited trading as HcL —Bathgate
- £19,032 a year
- Weekend availability
- Analysis skills
- Supervising experience
- Driving
- Annual leave
- Sick pay
Quick apply
3d
Mechanical Manager
Equans —Edinburgh
- Full-time
- Management
- Annual leave
- Employee assistance programme
Continuous Improvement & EHS Lead (Temp Maternity cover 12 months)
NextPharma —Livingston
- Temporary
- Computer literacy
- Engineering
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
11d
Commercial Cleaner
CVP commercial Ltd —Kirkcaldy
- £13 an hour
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
Specialist EHS
NextPharma GmbH —Livingston
- Full-time
- Microsoft Word
- Computer literacy
- Engineering
Advanced NDT Technician
Glacier Energy —Inverkeithing
- Full-time
- Analysis skills
- Travel
Quick apply
Rope Access Painter/Blaster
Applus+ —Grangemouth
- From £20.06 an hour
- Computer literacy
- Continuous improvement
- Computer skills
Quick apply
4d
Mechanical Service Engineer
AquaMechanica —Livingston
- £31,200 - £36,075 a year
- Full-time
- Schematics
- Maintenance
- English
- Free parking
Quick apply
Senior People Advisor - MATS
GAC —Grangemouth
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
8d

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Customer Service Person (Industrial)

Antifriction Components Limited
Linlithgow

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Referral programme
Sick pay

Qualifications

Sales support
Customer service call handling
Driving Licence
Meeting coordination
Inbound customer enquiry call handling
Customer service
Computer literacy
Filing
Email software
Shipping & receiving
Data entry
Customer support
Customer interaction
Sales and customer service experience

Full job description

Reporting to the Branch Manager the Customer Service Advisor/Internal Salesperson undertakes work to support the team based in our Linlithgow Branch.

We are one of the largest providers of industrial components in the UK and this role will help us ensure we are delivering excellent customer service.

Dealing with customers on the phone, via email and in person, you will also use our computer systems for tracking orders, checking stock and dealing with customer accounts and enquiries. IT literacy in important although system training will be given.

Light warehouse duties will also be involved including checking goods in and preparing for dispatch.

You must be a team worker with excellent customer service skills and strong administrative skills. Industrial sales experience is desirable.

Key Duties and Responsibilities:

This role will primarily provide support to our customer facing teams.

Dealing with customers

Interacting with customers primarily via email but also some occasional telephone or face to face work
Using the company computer systems to check stock, update the order book, check progress on orders, look at customer accounts and deal with general enquiries
Keeping customers informed in a professional, timely manner
Taking calls from customers to provide helpful, professional services

Other team activity

Checking of goods received and accurate preparation of any paperwork for goods for dispatch in accordance with company procedures
Ensuring stock is kept tidy and stored in correct place
General administration eg filing, arranging meetings

Other

To fully utilise information technology within company including online diary and email system
To be aware of and work to the ISO and other quality standards held by AFC

Key qualities, experience and attributes required

Industrial sales experience
Attention to detail
Computer literate and able to bring about improvements in working practices
Passion for customer service
Willing to learn new skills
Customer focused and comfortable chatting with customer face to face and over the phone
Excellent customer service skills and a commitment to delivering the best possible service
An interest in learning and personal development
Interest in sales or previous sales role experience.

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Referral programme
Sick pay

Ability to commute/relocate:

Linlithgow, West Lothian: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your industrial sales experience? Please detail

Experience:

Customer service: 2 years (preferred)
Industrial sales: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service person (industrial) jobs in edinburgh, edh

Customer Service Person (Industrial)

Departure Point Team and Tour Sales Assistant

Customer Service Assistant

Internal Sales Person/Customer Service Advisor

Parts Advisor - Edinburgh

Operations Manager (Assistant Captain) - Moxy Edinburgh Airport

Internal Sales Executive

Senior Sales Advisor

Production Operator (multi-skilled)

P6 Scheduler

Trade Counter Sales Assistant

Operations Supervisor (Transport)

Mechanical Manager

Continuous Improvement & EHS Lead (Temp Maternity cover 12 months)

Commercial Cleaner

Specialist EHS

Advanced NDT Technician

Rope Access Painter/Blaster

Mechanical Service Engineer

Senior People Advisor - MATS

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