Technical support specialist Work, Jobs in Finmere, Bkm (with Salaries)

Field Support Specialist
FOODHUB —Northampton
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
4h
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Computer literacy
- Quality control
- Computer skills
- Free parking
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Employee assistance programme
- Sick pay
Planning Consultant
Green Retreats —Aylesbury
- £32,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9h
Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Computer literacy
- English
- Data entry
14d
Roaming Appointed Person
Radius Group Limited —Northampton
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Research Assistant
University of Oxford —Oxford
- £35,681 - £46,476 a year
- Full-time
- Research
- Communication skills
2h
After Sales & Technical Support (Ground Care)
Etesia UK Ltd —Banbury
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
4d
Mechanical Engineer
Vinci Facilities UK —Buckingham
- Full-time
- In-person
- Communication skills
Quick apply
5d
Food & Beverage Sector Specialist
Diversey —Silverstone
- Full-time
- English
- Hotel
- Analysis skills
Quick apply
5d
Technical Specialist (Microbiology & Immunology)
University of Oxford —Oxford
- £39,424 - £51,983 a year
- Full-time
- Laboratory experience
- Mentoring
- Training & development
5d
Workshop Assistant
Recare Limited —Long Hanborough
- £27,000 - £29,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Free parking
Quick apply
Data & Insight Analyst
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £38,220 - £40,777 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Annual leave
- Flexitime
3d
Technical Account Manager
RM Design & Engineering Ltd —Southam
- £40,040 - £50,024 a year
- Full-time
- Sales
- Salesforce
- In-person
- Free parking
Quick apply
4d
TDU Technical Specialist (SEROCU)
Thames Valley Police —Kidlington
- £54,445 a year
- Part-time
- Travel
- Annual leave
13d
Account Manager
Equans —Oxford
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
DSEAR Project Administrator
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Databases
- Employee assistance programme
- Employee discount
Quick apply
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
5d

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Field Support Specialist

FOODHUB -
Northampton

Quick apply

Job details

Full-time
£34,258 a year
4 hours ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

technical support specialist jobs in finmere, bkm

Field Support Specialist

Technical Support Specialist

Technical Support Technician (Office-Based)

Technical Support Specialist

Planning Consultant

Technical Support Specialist

Roaming Appointed Person

Research Assistant

After Sales & Technical Support (Ground Care)

Mechanical Engineer

Food & Beverage Sector Specialist

Technical Specialist (Microbiology & Immunology)

Workshop Assistant

Data & Insight Analyst

Technical Account Manager

TDU Technical Specialist (SEROCU)

Account Manager

DSEAR Project Administrator

Remote Support Engineer

IT Officer

I want to receive the latest job alerts for technical support specialist in finmere, bkm

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