Financial services Work, Jobs in Glasgow, Sct (with Salaries)

Fraud Specialist
Teleperformance —Glasgow
- Up to £28,500 a year
- Full-time
- English
- Communication skills
- Banking
- Annual leave
- Employee discount
Business Analyst - Financial Services - Complex Products (Private Markets & Hedge Funds)
Barclays —Glasgow
- Agile
- Banking
Branch Assistant (Part time)
Ramsdens Financial Ltd —Glasgow
- £13.45 - £13.65 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Finance Assistant
Avidity —Glasgow
- Up to £27,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Sick pay
Finance Assistant
East End Press —Glasgow
- £30,000 - £34,000 a year
- Part-time
- QuickBooks
- In-person
- Tax experience
Quick apply
8d
Risk & Control Manager - Business Banking
Nationwide Building Society —Glasgow
- £65,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
Bookkeeper - Part Time
Mills Milk Scotland —Dalry
- £30,000 - £32,000 a year
- Part-time
- In-person
- Free parking
- Employee discount
Quick apply
4d
Business Advisor
Alexander Mann Solutions (AMS) —Glasgow
- £16 an hour
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- In-person
- Work from home
Customer Service Advisor
StepChange —Glasgow
- £24,700 - £28,228 a year
- Full-time
- Hybrid work
- Budgeting
Quick apply
Branch Assistant (Full time)
Ramsdens Financial Ltd —Dumbarton
- Up to £13.65 an hour
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Claims Handler - Office Based Role ( Local Glasgow Applicants only)
WNS Global Services —Glasgow
- Full-time
- Hybrid work
- Organisational skills
- Time management
Quick apply
Purchase Ledger Clerk - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Computer literacy
- Computer skills
9d
Accounts, Administration and Customer Service Apprenticeships
Complete IT Systems —Glasgow
- Full-time
- Organisational skills
- Time management
Customer Service Assistant - Glasgow
Leeds Building Society —Glasgow
- Front desk
- Cash handling
9d
Accountant – 4 Day Week | £32,000–£36,000
Total Accounting Ltd —Paisley
- £32,000 - £36,000 a year
- Full-time
- QuickBooks
- In-person
Quick apply
3d
Claims Handler - Financial Services - Senior Associate
Pwc UK —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Accounts Assistant
Gilbrot Accountancy —Glasgow
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Accounting
Quick apply
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Finance Officer - Corporate - FTC 12 Months
Northern Marine Group —Glasgow
- Microsoft Excel
- Travel
Administrator - Financial Services - Lanark
Executive Benefit Services (U.K.) Ltd. —Lanark
- £23,000 - £26,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Life insurance
- Sick pay
Quick apply
4d

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financial services jobs near glasgow, sct

Fraud Specialist

Teleperformance -
Glasgow

Apply Now

Job details

Full-time
Up to £28,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Numeracy
Customer interaction
Fraud prevention and detection
Communication skills
Banking
Time management

Full job description

Overview:

Fraud Specialist – OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign.

Here is all you need to know…

Start Date: 5th October 2026
Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500
Job Type: Full Time – Permanent
Working Hours: 40 hours per week (including training)
Operational hours after training - We require full flexibility between 07.00- 23.00 Monday - Sunday
Training: 2 weeks based in Glasgow, City Park.
Training hours 09:00am – 18:00pm Monday – Friday
Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements.

Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview

Who we are looking for…

A professional, polite and courteous telephone manner
Ability to deliver excellent service with outgoing nature
Excellent verbal communication skills, with fluency in English essential
A good listener who can convey empathy, patience and understanding
Confident and proactive to deal with difficult situations and conversations
Confident in having customer conversations
High levels of accuracy and attention to detail
Confident in working independently
Confident in making complex decisions
Self-motivated and able to affectively problem solve
Interpersonal skills
Be driven to work towards achievable targets
Excellent numeracy skills
Experience in working with vulnerable customers
Ability to educate our customers on how to protect themselves against Fraud
Previous banking/ financial services experience is highly desired
Previous call centre/ customer service experience is essential

What will my role involve…?

Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact
Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio
Objection handling whilst ensuring the customer that we are here to help them and keep their account secure
Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams
Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support
Helping customers that may be going through financial difficulty and debit card support
Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services
Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers
Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers
Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer
Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management
Work with vulnerable customers, and helping to resolve complex cases
Confident in following banking processes and being able to clearly explain these to our customer

Values we look for you to have...

Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
Collaboration- You enjoy working with others and you like working as a team player.
Communication- You can speak and write clearly and in a confident manner.
Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
Critical Thinking- You are able to think logically when making decisions.
Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Here are our key benefits…

Perks at Work – Savings Discounts / Free Online Classes
Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Critical Illness – up to £10,000
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Monthly Inspire Awards – For the best of the best
Refer-A-Friend earns up to £1,200 for you
Monthly Wellbeing Webinars
Dedicated Employee Experience Progress – Here to support TP journey
28 day annual leave (inclusive of bank holidays), increasing with length of service
Discounted Bus Travel in Glasgow (First Bus)

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

#priority

#Priority

Apply Now

Refine Your Search

financial services jobs in glasgow, sct

Fraud Specialist

Business Analyst - Financial Services - Complex Products (Private Markets & Hedge Funds)

Branch Assistant (Part time)

Finance Assistant

Finance Assistant

Risk & Control Manager - Business Banking

Bookkeeper - Part Time

Business Advisor

Customer Service Advisor

Branch Assistant (Full time)

Claims Handler - Office Based Role ( Local Glasgow Applicants only)

Purchase Ledger Clerk - Glasgow

Accounts, Administration and Customer Service Apprenticeships

Customer Service Assistant - Glasgow

Accountant – 4 Day Week | £32,000–£36,000

Claims Handler - Financial Services - Senior Associate

Accounts Assistant

Customer Advisor

Finance Officer - Corporate - FTC 12 Months

Administrator - Financial Services - Lanark

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