Executive support Work, Jobs in Gloucester, Gls (with Salaries)

Conference & Events Executive
Ellenborough Park Hotel —Cheltenham
- Up to £25,272 a year
- Weekend availability
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee discount
Quick apply
Executive Support
GCHQ —Cheltenham
- £35,134 - £37,892 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
12d
Field Sales Executive
Charity Link —Gloucester
- £26,400 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Owner Support Executive
Bolthole Retreats —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee discount
Quick apply
11d
Commercial Executive (Graduate / Trainee)
Just Go Holidays —Cheltenham
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Employee discount
Quick apply
Customer Experience Manager
Stewart Golf Ltd —Gloucester
- From £42,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Life insurance
Quick apply
Flight Support Executive
Weston Aviation —Cheltenham
- £25,500 - £28,500 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
Quick apply
5d
Non Executive Director
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £15,860 a year
- Part-time
- Leadership
14d
Junior Business Development Executive
Simplicity —Mitcheldean
- From £24,500 a year
- Full-time
- Business development
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Experience Executive
PIB Group Services Ltd. —Gloucester
- £22,932 - £27,232 a year
Quick apply
People & Compliance Officer
Assure Technical —Malvern
- £30,000 - £40,000 a year
- Part-time
- Google Suite
- Research
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
ICOOC Community Event Manager role
Armstrong Wolfe —Tewkesbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Financial services
- Communication skills
Quick apply
Executive Creative Producer
ProCook —Gloucester
- £30,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
- Free parking
- Annual leave
Quick apply
Business Manager
Baylis Automotive —Gloucester
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Store discount
- Health & wellbeing programme
Quick apply
Executive Support Assistant
Herefordshire Marches Federation of Academies —Hereford
- £32,061 - £36,363 a year
- Management
- English
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Risk Executive
Simplicity —Mitcheldean
- £24,825 - £26,500 a year
- Full-time
- Maths
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Information Governance Consultant (Lead Auditor)
Assure Technical —Malvern
- £42,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
8d
Events Executive (Corporate Event Management)
Parallel Blue Global —Stroud
- Full-time
- CRM software
- Business development
- Travel
- Free parking
- Work from home
Quick apply
Trainee Account Executive (HF1353740)
Flourish —Hereford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Entry-Level Account Executive (HF1353789)
Flourish —Hereford
- £30,000 - £35,000 a year
- Full-time
Quick apply

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Conference & Events Executive

Ellenborough Park Hotel -
Cheltenham

Quick apply

Job details

Permanent | Full-time
Up to £25,272 a year

Benefits

Free parking
On-site gym
Discounted or free food
Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Inbound customer enquiry call handling
Client engagement
Customer service
Upselling
Internal department liaison
Microsoft Office Suite
Microsoft Office
Organisational skills
Relationship management
Multidisciplinary collaboration
Guest services
Communication skills
Time management

Full job description

Conference & Events Executive

Ellenborough Park Hotel, Cheltenham

Salary: £25,272 per annum, plus commission
Hours: 37.5 hours per week, including occasional weekends and bank holidays as required by the business.

Join our award-winning team

Set within 90 acres on the edge of the Cotswolds, Ellenborough Park is a luxury five-star hotel where exceptional service and unforgettable experiences are at the heart of everything we do.

We are looking for a motivated and customer-focused Conference & Events Executive to join our Revenue Office team. This is an exciting opportunity for someone who enjoys building relationships, converting enquiries into bookings, and ensuring every client receives an outstanding experience from their first enquiry through to their event.

Whether it's a corporate conference, business meeting, private celebration or special event, you'll play a key role in delivering seamless service while helping maximise revenue for the hotel.

What you'll be doing

As our Conference & Events Executive, you will:

Respond professionally to conference and events enquiries by telephone and email.
Convert enquiries into confirmed bookings using effective sales and negotiation techniques.
Prepare quotations, contracts and event schedules accurately and within agreed timescales.
Build strong relationships with clients and act as their main point of contact throughout the booking journey.
Conduct show rounds of the hotel for prospective clients, showcasing our facilities and services.
Maximise revenue through proactive upselling of accommodation, food and beverage packages, and additional event services.
Ensure all booking information is accurately recorded and maintained within our systems.
Liaise closely with multiple departments across the hotel to ensure clear communication about any upcoming events.
Produce function sheets and event schedules, ensuring all operational teams have accurate information.
Follow up enquiries and provisional bookings to maximise conversion rates and repeat business.
Manage allocated key accounts and build long-term relationships with regular clients.
Handle guest queries and resolve concerns professionally and efficiently.
Support new team members with training when required.
Assist with competitor research and market awareness activities.
Maintain high standards of administration whilst delivering exceptional customer service.

What we're looking for

We're looking for someone who is:

Passionate about delivering exceptional customer service.
A confident communicator with excellent telephone and written communication skills.
Organised, accurate and able to manage multiple enquiries in a fast-paced environment.
Commercially minded with a passion for sales and achieving results.
Experienced in conference and events, hotel reservations, hospitality sales or a similar customer-focused role (preferred but not essential).
Comfortable using Microsoft Office.
A proactive team player who enjoys working collaboratively across departments.
Able to build lasting relationships with clients and colleagues.
Flexible and willing to support the operational needs of the business.

What we offer

£25,272 per annum plus commission
Monthly non-contractual service charge payments
28 days' holiday including bank holidays (pro rata for part-time team members)
Ongoing training and career development
Staff accommodation rates from £100 B&B and 25% discount on food and drink across Pride of Britain Hotels
Generous discounts across Michels & Taylor hotels, including accommodation from £45 B&B and up to 50% off food and drink
Friends and family rates at Ellenborough Park and selected Michels & Taylor hotels
Discounts on spa treatments and products
Complimentary meals whilst on duty
Free on-site parking
Free use of the on-site gym
Long Service Awards
Regular team social events
Refer a Friend scheme with rewards of up to £200

Why join Ellenborough Park?

This is more than a sales role. You'll become part of a passionate team committed to creating memorable experiences for every guest. We invest in our people, encourage career progression, and provide the opportunity to develop within one of the UK's leading luxury hotels.

As part of the Michels & Taylor group, you'll have access to ongoing training and development, with opportunities to build your career across our hotels and within our commercial and revenue teams.

If you're enthusiastic about hospitality, enjoy building client relationships and thrive in a fast-paced environment, we'd love to hear from you.

Apply today and help create exceptional events at Ellenborough Park.

Pay: Up to £25,272.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Referral programme
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

executive support jobs in gloucester, gls

Conference & Events Executive

Executive Support

Field Sales Executive

Owner Support Executive

Commercial Executive (Graduate / Trainee)

Customer Experience Manager

Flight Support Executive

Non Executive Director

Junior Business Development Executive

Customer Experience Executive

People & Compliance Officer

ICOOC Community Event Manager role

Executive Creative Producer

Business Manager

Executive Support Assistant

Risk Executive

Information Governance Consultant (Lead Auditor)

Events Executive (Corporate Event Management)

Trainee Account Executive (HF1353740)

Entry-Level Account Executive (HF1353789)

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