Data management Work, Jobs in Grantham, Lin (with Salaries)

Sales and Customer Services Team Leader
Cover My Insurance —Grantham
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
Data Management Specialist
Archidom Materials and Project Supply Services —Nottingham
- £40,000 a year
- Full-time
- CRM software
- ERP systems
- Data analysis skills
Quick apply
10d
Service Delivery Manager
Woodland Trust —Grantham
- £40,823.50 a year
- Hybrid work
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Information Systems Analyst
Thera Trust —Grantham
- £38,414.20 a year
- Full-time
- Microsoft Excel
- Databases
- SQL
Business Co-ordinator
Ascent Flight Training —Cranwell
- Full-time
- Computer literacy
- Data entry
Content Executive
Blueprint Operations Ltd —Newark-on-Trent
- Full-time
- In-person
- Communication skills
- Time management
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Senior Data Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
Student Data Administrator
Nottingham Trent University —Nottingham
- £28,063 - £30,185 a year
- Full-time
- Hybrid work
- Data entry
- Office experience
- Annual leave
- Employee discount
1d
Data Protection Officer
Lincolnshire Partnership NHS Foundation Trust —Sleaford
- £57,528 - £64,750 a year
- Full-time
- Management
- Contracts
- Annual leave
- Employee discount
4d
Chief Technology Officer (CTO)
Eastgate Digital Solutions —Nottingham
- £135,000 - £180,000 a year
- Full-time
- Management
- Software development
- In-person
- Life insurance
Quick apply
4d
Application Specialist
Nottingham Trent University —Nottingham
- £33,739 - £38,825 a year
- Part-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
7d
Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
10d
Trainee Independent Financial Adviser
Chattertons Solicitors —Stamford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Supplier National Account Manager
Reuseabox —Lincoln
- £35,000 a year
- Full-time
- Customer service
- In-person
- Negotiation
- Free parking
Quick apply
Lead Data Scientist /Deep Learning Practitioner
Capital One UK —Nottingham
- Full-time
- Hybrid work
- In-person
- Analytics
- Work from home
Research Librarian
University of Nottingham —Nottingham
- £35,608 - £47,389 a year
- Hybrid work
- University
- Employee discount
Senior Strategy Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
HR Data and Reporting Analyst
The Progeny Group Limited —Nottingham
- Hybrid work
- Data analysis skills
- Analysis skills
Quick apply
Rural Administrative Secretary
Rural Insight Land and Development —Melton Mowbray
- £14.36 - £16.41 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
AI Product Manager
Ideagen —Nottingham
- Full-time
- AI

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data management jobs near grantham, lin

Sales and Customer Services Team Leader

Cover My Insurance
Grantham

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Sales persuasion
Customer service call handling
Inbound customer enquiry call handling
Sales management
Stakeholder liaison
Mentoring junior staff
Process improvement
Internal department liaison
Complaint handling
Performance management
Staff training
Professional development mentoring
Customer interaction
Outbound calling
Training & development
Sales and customer service experience
Leadership
Team motivation leadership
Communication skills

Full job description

Job Summary

We are seeking a dynamic and motivated Sales and Customer Services Team Leader to spearhead our customer engagement efforts and drive sales performance. In this role, you will lead a diverse team, ensuring exceptional service delivery while achieving sales targets. Your leadership will inspire team members to excel, foster a positive work environment, and develop strategies to enhance customer satisfaction across multiple languages and markets. This is an exciting opportunity for a proactive leader passionate about customer success and sales growth.

Responsibilities

Lead, coach and motivate a team of Sales & Customer Service Representatives to achieve individual and team sales targets.
Monitor performance metrics, identify gaps, and implement action plans to improve conversion rates, upselling activity and overall team productivity.
Provide regular training and side-by-side coaching to enhance product knowledge, sales techniques and customer service skills.
Analyse sales pipelines, campaign performance and existing customer quote activity to identify opportunities for growth and process improvement.
Oversee the team’s use of CRM systems and ensure all customer interactions, updates and policy details are recorded accurately and consistently.
Allocate and triage inbound and outbound workflows, ensuring efficient handling of enquiries, warm leads and incomplete applications.
Review complex queries and escalations, providing guidance on product features, coverage, pricing and eligibility where required.
Ensure service levels and quality standards are met, balancing both sales targets and customer experience expectations.
Work closely with management to share insights on customer needs, market trends and emerging sales opportunities across products, services and education.
Provide feedback to internal teams (e.g., underwriting, operations, marketing) to support process improvements and enhance the customer journey.
Contribute to the development and refinement of sales scripts, processes, training materials and campaign strategies.
Conduct regular one-to-one meetings, performance reviews and coaching sessions with team members.
Support onboarding and training of new hires to ensure they are fully equipped to meet performance expectations.
Foster a positive, high-performance team culture focused on accountability, customer satisfaction and commercial success.
Provide phone-based support when required, including handling inbound and outbound customer calls to maintain service levels, offer cover for absences, and demonstrate best-practice sales and service behaviours.
Facilitate/complete UAT Testing for new products and product enhancements
Complaints management for customer service/sales at point

Requirements

Proven expertise in sales and customer service, with the ability to coach others in effective sales techniques and customer engagement.
Demonstrated ability to understand customer needs and guide teams in delivering tailored solutions
Exceptional written and verbal communication skills, with the ability to convey information clearly and influence both customers and internal stakeholders.
Strong proficiency with CRM systems and sales tools, with the ability to analyse data, monitor team performance, and ensure accurate documentation.
Excellent interpersonal and leadership skills, with the capability to foster teamwork, provide constructive feedback, and motivate staff.
Fast learner, able to absorb new product information, tools, and processes quickly—and support team members in doing the same.
Resilience, adaptability and strong problem-solving skills, with the ability to remain calm and solution-focused under pressure.
Advanced objection-handling skills, and the ability to coach team members on managing challenges and converting difficult conversations into sales opportunities.

Join us as a Sales and Customer Services Team Leader where your energy, leadership, and strategic insight will shape outstanding customer experiences while driving our business forward!

Full-time hours are 35 per week/5 days per week. Working hours will be on a rota basis, with shifts scheduled between 8:00am and 8:00pm, Monday to Sunday.

Pay: £32,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free flu jabs
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

data management jobs in grantham, lin

Sales and Customer Services Team Leader

Data Management Specialist

Service Delivery Manager

Information Systems Analyst

Business Co-ordinator

Content Executive

Senior Data Analyst

Student Data Administrator

Data Protection Officer

Chief Technology Officer (CTO)

Application Specialist

Complaints & Information Support Officer

Trainee Independent Financial Adviser

Supplier National Account Manager

Lead Data Scientist /Deep Learning Practitioner

Research Librarian

Senior Strategy Analyst

HR Data and Reporting Analyst

Rural Administrative Secretary

AI Product Manager

I want to receive the latest job alerts for data management in grantham, lin

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