It operations Work, Jobs in Ickleton, Cam (with Salaries)

IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
14d
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Continuous improvement
- Mentoring
- In-person
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- Communication skills
- Employee discount
- Gym membership
Admissions Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Research
- University
- Annual leave
- Employee discount
4d
Senior IT Infrastructure Manager
Cable Security Network UK Ltd. —Cambridge
- £75,000 - £100,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Free parking
- Health & wellbeing programme
Quick apply
Drone Pilot
Drone Surveying —Cambridge
- £38,000 - £42,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
Quick apply
4d
Trainee Electronics Production Technician
DATASOUND LABORATORIES LTD —Letchworth
- From £25,500 a year
- Full-time
- No experience needed
- Assembly
- Electrical experience
- Sick pay
Quick apply
1d
Lead Park Ranger
Anglian Water Services Ltd —Huntingdon
- £35,000 a year
- Weekend availability
- Team management
- Budgeting
- Communication skills
- Free parking
- Annual leave
Accounts Payable Clerk
Harvard Bioscience —Cambridge
- £30,000 - £35,000 a month
- Full-time
- Microsoft Word
- Analysis skills
- Leadership
Quick apply
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Flexible schedule
IT GRC Specialist
Mundipharma —Cambridge
- Full-time
- Hybrid work
- Master's degree
- AI
10d
Business Operations Administrator
Meridian Audio —Huntingdon
- Part-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Free parking
- Life insurance
Quick apply
Head of Operations
Uttlesford Citizens Advice —Saffron Walden
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Serving
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Operations Administrator
ELMS Health Solutions Ltd —Cambridge
- £25,500 - £28,400 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Human resources
- Free parking
- Annual leave
Quick apply
4d
IT Service Desk Team Lead
Cambridge Consultants —Cambridge
- Continuous improvement
- Training & development
- Leadership
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Computer networking
1d
Exhibition Workshop and Display Technician
Imperial War Museums —Duxford
- £26,500 - £29,000 a year
- Hand tools
- Annual leave
- Employee assistance programme
20h
IT Infrastructure Solutions Architect
Aveva —Cambridge
- Full-time
- Hybrid work
- Engineering
- Mentoring
- In-person
- Annual leave
IT & ISMS Lead
Cambridge Intelligence —Cambridge
- Full-time
- Hybrid work
- Google Suite
- Organisational skills
- Leadership
- Annual leave
1h

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IT Operations Manager

SPT Labtech -
Cambridge

Quick apply

Job details

Full-time
14 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Windows Server
TCP
IT team management
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Network infrastructure
User account management
Team management
Network management
IT permissions management
Mobile device management
IP networking
Management reporting
Information technology team management
Leadership
Intune
Help desk

Full job description

SPT Labtech is looking for an experienced IT Operations Manager to own and run our day-to-day IT function. This is a newly created role reporting to the IT Director, leading a small team across the UK and US and acting as the single accountable owner for helpdesk operations, asset and user lifecycle management, M365 administration and operational networking.

You will bring team leadership experience, a strong working knowledge of networking and infrastructure, and the discipline to run a structured, well-managed IT service. There is real scope to shape this role: you will set the standards, build the processes and decide how the team delivers.

About us:

Based in Melbourn, Cambridgeshire, United Kingdom. SPT Labtech makes products that transform the way scientists work. For decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalised experiences designed for real-world challenges in the lab.

Want to be part of a team that's truly making a difference?

Your key responsibilities will include:

Managing and developing a team of three: a Support Engineer and IT Technician in the UK, and an IT Manager in the US, with regular 1:1s, performance reviews and development planning
Setting team standards, SLAs and escalation protocols, and acting as the first point of escalation for the operational team
Reporting operational performance to the IT Director: queue metrics, SLA adherence, volume trends and team capacity
Owning helpdesk queue management, making sure tickets are triaged, routed and resolved within agreed timeframes
Owning asset management, user lifecycle (starters, leavers and role changes) and day-to-day M365 administration
Overseeing procurement of hardware and peripherals, and owning IT documentation: SOPs, FAQs and user guides
Providing hands-on networking support: connectivity issues, VPN faults, switch-level troubleshooting and network access management
Supporting server and infrastructure maintenance alongside our Cyber Security Engineer, with structured knowledge transfer to build your infrastructure depth over time
Owning day-to-day security operations: policy enforcement, MFA compliance, endpoint compliance, antivirus alert triage and our phishing simulation programme
Maintaining user access and permissions across all systems, applying least privilege principles

Skills & Attributes

You will be:

An experienced people manager who gets the best out of a small team
Organised and process-driven, comfortable owning a service function end to end
A clear communicator, able to manage stakeholder expectations and represent IT professionally at all levels
Hands-on and self-directed, happy to switch between management and technical work
Comfortable working with colleagues across multiple sites and time zones

The essentials:

Demonstrable experience leading, managing and developing a small IT team
Experience owning a helpdesk or service desk function: queue management, SLAs, escalation protocols and ticket workflows
Independent working knowledge of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN configuration, switch management and fault diagnosis
Working knowledge of Windows Server environments
Experience administering M365 or Google Workspace and the associated admin tooling
Strong user lifecycle and access management experience across multiple systems

Hardware and software asset management experience

It would be a bonus if you have:

Intune or MDM device management experience
Experience running security awareness activities such as phishing simulations or security training
Experience in a multi-site or international IT environment
Experience working alongside or transitioning to a managed security model (MDR, SIEM, CVAR)

Our commitment to you:

You'll be working with talented professionals in a motivated and driven team.

We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus.

We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees' diverse needs as we strive for excellence together.

If the above resonates with you, apply with an up-to-date CV and be a part of our journey to reshape the future of science.

Quick apply

Refine Your Search

it operations jobs in ickleton, cam

IT Operations Manager

Warehouse IT Support Analyst (1 year FTC)

Service Desk Engineer

Security Operations Analyst

Admissions Administrator

Senior IT Infrastructure Manager

Drone Pilot

Trainee Electronics Production Technician

Lead Park Ranger

Accounts Payable Clerk

Senior IT Technical Support Analyst - fixed term contract

IT GRC Specialist

Business Operations Administrator

Head of Operations

Operations Administrator

IT Service Desk Team Lead

IT Technical Support Analyst

Exhibition Workshop and Display Technician

IT Infrastructure Solutions Architect

IT & ISMS Lead

I want to receive the latest job alerts for it operations in ickleton, cam

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