Service coordinator Work, Jobs in Ickleton, Cam (with Salaries)

Service Coordinator
Access Independent Ltd —Cambridge
- £26,227.50 a year
- Full-time
- Hybrid work
- Databases
- Accounting
- Annual leave
- Work from home
Quick apply
3h
Customer Service and Facilities Coordinator
Sodexo —Cambridge
- £14.55 an hour
- Full-time
- Microsoft Powerpoint
- Hotel
- Experience working with children
- Employee assistance programme
- Employee discount
Quick apply
3d
Dementia Information and Advice Coordinator
Carers In Hertfordshire —Hertford
- £27,152 a year
- Full-time
- Hybrid work
- Computer skills
- Work from home
- Bereavement leave
Quick apply
12d
Localisation Coordinator
Raspberry Pi Foundation —Cambridge
- £32,000 - £37,500 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Annual leave
Quick apply
Recovery Coordinator
Change Grow Live —Cambridge
- £28,557.79 - £32,802.41 a year
- Research
- Conflict management
- Training & development
- Annual leave
- Employee discount
7d
Internal Sales Coordinator
Teknis Ltd —Cambridge
- £30,000 - £35,000 a year
- Full-time
- CRM software
- English
- Business development
- Free parking
Quick apply
16h
Retrofit Co-ordinator
First Garden Cities Homes —Letchworth
- £34,237.12 a year
- Full-time
- Data analysis skills
- Project management
- Contracts
- Health & wellbeing programme
Quick apply
20h
Operations Manager
ELMS Health Solutions Ltd —Cambourne
- £38,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
4d
Research Operations Coordinator
Pikana Travel and Cultural Services —Cambridge
- £2,800 - £32,000 a month
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
3d
Agency Administrator
Sanders + Jay Ltd —Royston
- £21,500 - £26,500 a year
- Full-time
- Google Suite
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
7d
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
10d
Operations Coordinator
RSP UK —Bedford
- £26,000 - £28,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Computer skills
- Life insurance
Quick apply
Service Support Coordinator
RDC —Braintree
- Full-time
- Computer skills
23h
Project Manager IWM Duxford Masterplan (Mat Cover)
Imperial War Museums —Duxford
- £38,000 - £42,000 a year
- Project management
- Organisational skills
- Budgeting
- Annual leave
- Employee assistance programme
20h
Senior Operations Coordinator
RSP UK —Bedford
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
4d
Health Improvement Coordinator
Hertfordshire County Council —Stevenage
- £42,839 - £47,181 a year
- Call to connect
- Hybrid work
- English
- Project management
- Presentation skills
10h
Property Administrator
Encore —Cambridge
- £28,000 a year
- Hybrid work
- Microsoft Office
- Databases
Quick apply
19h
Divisional Coordinator (Maternity Cover)
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- Microsoft Office
- Administrative experience
- Communication skills
4d
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
Inclusion & Community Events Coordinator
Safe Soulmates CIC —Cambridge
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Travel
- Organisational skills
- Budgeting
- Health & wellbeing programme
- Work from home
Quick apply

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Service Coordinator

Access Independent Ltd
Cambridge

Quick apply

Job details

Full-time
£26,227.50 a year
3 hours ago

Benefits

Casual dress
Annual leave
Work from home
Company events
Paid volunteer time
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Databases
Appointment booking and call handling
Client services
Accounting
Payroll
Customer support
Customer interaction
Rota coordination

Full job description

About the role

You’ll support the coordination of the day-to-day delivery of our occupational therapy services, helping to keep things running smoothly for service users, colleagues and commissioning clients. The role focuses on organising schedules, maintaining accurate records, and supporting performance against KPIs, including preparing updates for internal and external meetings. You will act as a first point of contact for service delivery queries and help to resolve issues promptly and diplomatically.

Key responsibilities

Maintain accurate client records, book rotas, schedule appointments and clinics, and liaise with assessors.
Provide prompt, clear information to customers by phone and email, handling escalations sensitively and on time.
Support colleagues, share responsibility for team workload, and contribute ideas for service improvements.
Monitor and help achieve service KPIs, identifying areas for improvement and contributing to customer review meetings.

About you
Training will be provided on our processes and systems. The following will help you succeed:

Strong organisation, accuracy and attention to detail; able to juggle tasks and meet deadlines.
Clear, empathetic communication and a calm, diplomatic approach to challenging situations.
Confident IT user, especially Excel, Word and databases. Experience with electronic records is a plus.
Ability to quickly learn service criteria and processes; knowledge of Blue Badge and Concessionary Travel criteria
A collaborative mindset, open to improving how we work and taking responsibility for outcomes.

Hours, working pattern and training

Mostly remote from home. Initial training is office-based in Cambridge for the first three months, then working from home up to two days per week thereafter.
Usual hours are Monday to Friday, 37.5 per week with working pattern to be agreed (usually 8am-4pm or 9am-5pm)

Benefits

Employee Health Cash Plan and Group Life Assurance (on completion of probation)
22 days’ annual leave plus bank holidays
2 paid volunteering days per year
Casual dress
Company events and days out
Training and development budget and personal development plan
Flexible working with most roles available to work from home

Values and Behaviours

Access Independent expect all our staff to treat people with respect and dignity at all times. We expect new staff members to embrace this culture and to abide by our code of conduct, and all underlying legislation at all times. Our values reflect who we are and what we stand for as a company:

Treat all people with respect and dignity, and to take personal accountability for our actions
Provide services which have a meaningful and positive influence on society
Maintain the utmost standards of quality in all our services and activities
Respect people as individuals regardless of their gender, religion, culture, disability or age
Work together as a supportive team to meet the needs of our customers and service users
Respect peoples’ right to privacy and to have their data looked after in a responsible way
Ensure we provide open and transparent services where all forms of feedback are welcomed
Keep customer, service user and staff feedback at the heart of our services, integrated into all our processes and operations
Be active in supporting individuals with any types of disabilities, physical or mental illnesses through our services and all business activities
Consider the wider needs of individuals, their families, carers, the community and all other stakeholders in our actions and business activities.

Safeguarding

Safeguarding children, young people and adults at risk is everyone’s responsibility, and Access Independent is committed to ensuring that the children, young people and adults at risk who access our services feel safe, valued and respected.

We recognise our responsibility to implement recruitment processes that reflect our commitment to keeping children, young people and adults at risk safe from harm, ensuring that all staff are suitable to work within their designated role and receive training and supervision to equip them with the necessary skills to identify safeguarding concerns and respond to them appropriately.

Job Type: Full-time

Pay: £26,227.50 per year

Benefits:

Casual dress
Company events
Sick pay
Work from home

Work Location: Hybrid remote in Cambridge CB1 2SN

Quick apply

Refine Your Search

service coordinator jobs in ickleton, cam

Service Coordinator

Customer Service and Facilities Coordinator

Dementia Information and Advice Coordinator

Localisation Coordinator

Recovery Coordinator

Internal Sales Coordinator

Retrofit Co-ordinator

Operations Manager

Research Operations Coordinator

Agency Administrator

Operations Coordinator

Operations Coordinator

Service Support Coordinator

Project Manager IWM Duxford Masterplan (Mat Cover)

Senior Operations Coordinator

Health Improvement Coordinator

Property Administrator

Divisional Coordinator (Maternity Cover)

Customer Support Coordinator

Inclusion & Community Events Coordinator

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