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customer relations jobs near maldon, ess

Administrative Assistant HR

Civic Recruitment Limited
Chelmsford

Quick apply

Job details

Temporary | Fixed term contract
£16.16 an hour

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Administrative experience
Data management
Human resources
Organisational skills
SharePoint
IT
Communication skills
Time management

Full job description

Administrative Assistant HR – 3 Month Contract

Location: Chelmsford

Rate: £16.16 per hour (Umbrella)

Working Pattern: Hybrid – 3 days office-based, 2 days home working

Contract: Temporary (3 Months)

Pay: Bi-weekly

Desirable Requirement:

Previous public sector, police force, or local authority HR experience is highly desirable.

Summary

This 3-month contract role involves providing comprehensive administrative support to the Operational HR Team, ensuring the efficient delivery of HR services and processes. The role is crucial for supporting job evaluation activities, maintaining HR systems and records, coordinating meetings, managing documentation, and offering general administrative assistance across various HR functions. The position demands excellent organizational skills, attention to detail, and the ability to handle confidential information with professionalism.

Responsibilities

Job Evaluation Support
- Organize and coordinate Job Evaluation Panels.
- Arrange manager attendance and distribute relevant documentation.
- Issue formal notifications of panel outcomes to stakeholders.
- Maintain a comprehensive library of role profiles and job evaluation records.
- Ensure an accurate audit trail of all amendments and updates.

Job Analysis & Documentation
- Allocate job analysis requests to appropriately trained staff.
- Arrange interviews and meetings as required.
- Liaise with managers and HR Advisors regarding amendments to job description questionnaires.
- Produce accurate, agreed, and signed documentation within agreed timescales.
- Ensure compliance with HR policies and procedures.

HR Systems & Database Administration
- Maintain and update HR systems, databases, and competency frameworks.
- Update intranet and SharePoint pages with approved changes.
- Produce role requirements from approved job descriptions.
- Maintain accurate records and audit trails of all changes.

Administrative Support
- Provide comprehensive administrative support to the Operational HR Team.
- Manage correspondence, files, records, and documentation.
- Gather information and undertake research as required.
- Organize meetings and prepare agendas and supporting papers.
- Take accurate meeting minutes and record actions.

Reporting & Data Management
- Create, maintain, and update spreadsheets and management information reports.
- Support pay and benefits administration through accurate reporting.
- Assist with the preparation of Word documents, reports, and PowerPoint presentations.
- Maintain accurate records and performance information.

Customer Service & Communication
- Handle telephone and email enquiries professionally and confidentially.
- Respond to internal and external enquiries appropriately.
- Take messages and direct enquiries to the relevant department.
- Maintain confidentiality when dealing with sensitive HR matters.

Grievance Administration
- Maintain grievance administration systems and records.
- Log, acknowledge, and distribute grievance documentation.
- Liaise with senior HR colleagues regarding grievance allocation.
- Ensure all electronic and manual records are maintained accurately and can be retrieved when required.
- Support the effective management and monitoring of grievance processes.

Requirements

Requirements:

Qualifications
- Essential: Good standard of education, including GCSE English and Mathematics (or equivalent).
- Desirable: Qualification in Business Administration, HR Administration, or a related discipline.

Knowledge
- Essential: Understanding of administrative processes and office procedures; knowledge of maintaining accurate records and databases; understanding of confidentiality and data protection requirements.
- Desirable: Knowledge of HR processes and procedures; understanding of competency frameworks and job evaluation processes; familiarity with public sector or police force HR environments.

Experience
- Essential: Experience in an administrative support role; proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint); experience maintaining spreadsheets and databases; organizing meetings and taking accurate minutes; handling confidential information.
- Desirable: Previous HR administration experience; experience in public sector, police force, or local authority; supporting grievance or employee relations processes; maintaining financial or management information systems.

Skills & Competencies
- Essential: Excellent organizational and time-management skills; strong administrative capabilities; high attention to detail; excellent written and verbal communication skills; ability to prioritize workloads and meet deadlines; strong IT and data management skills; ability to work independently and use initiative; professional and confidential approach to sensitive information; strong customer service and interpersonal skills.

Other Requirements
- Ability to manage multiple priorities and interruptions effectively.
- Ability to work independently when required.
- Commitment to maintaining confidentiality at all times.
- Flexible and professional approach to work.

Additional Information

This is a 3-month temporary contract.
Rate: £16.16 per hour (Umbrella).
Hybrid working – 3 days office-based, 2 days home working.
Pay is provided on a bi-weekly basis.
Previous public sector, police force, or local authority HR experience is highly desirable.
Opportunity to support a busy Operational HR function.
Immediate start available.

Quick apply

Refine Your Search

customer relations jobs in maldon, ess

Administrative Assistant HR

Recruitment Advisor (12-month FTC)

Information Officer (Headquarters, Chelmsford)

Sales Support Advisor

Chiropractic Assistant

Depot Finance Administrator

PA to Director/Property Administrator

Repairs Customer Service Representative

Customer Relations Advisor

Operations Manager

Assistant Spa Manager

Residential Conveyancer (No case load)

Customer Relations Case Specialist

Account Coordinator Team Lead (PC&B)

Customer Relations Manager

Delivery Partner Manager, UKIE DPM

Food & Beverage ( F&B ) Manager

Projects & Installation Administrator

Casual Support Worker

Senior People Partner

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Administrative Assistant HR – 3 Month Contract

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