Customer support & operations administrator Work, Jobs in Malvern, Wor (with Salaries)

Trainee People Administrator
Speller Metcalfe Ltd —Malvern
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
10d
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
12d
Office Administrator
Glenmar Seafoods UK Ltd —Hereford
- From £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Logistics Administrator
Apreco Ltd —Bishops Frome
- £26,000 - £27,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Accounts Payable & Expenses Administrator
Northrop Grumman —Cheltenham
- £26,000 - £29,000 a year
- Hybrid work
- Communication skills
- Time management
HR & Payroll Coordinator (FTC)
Sika —Redditch
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
Sales Administrator
Waste Spectrum Limited —Kidderminster
- £26,500 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
3d
Asbestos and CCTV Drainage Administrator
Smiths Gloucester Limited —Gloucester
- Monday to Friday
- Free parking
- Employee discount
Quick apply
Transport Administrator
HIVED —Redditch
- £29,000 - £31,000 a year
- Full-time
- Annual leave
Receptionist/Administrator
Kingscott Dix (Cheltenham) Limited —Cheltenham
- From £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
6d
Senior Administrator
Security Strong Holdings —Gloucester
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Health & wellbeing programme
Quick apply
2d
Operations & Transport Administrator
Mudwalls Food Group —Redditch
- £13.50 an hour
- Full-time
- Microsoft Excel
- English
- IT
- Free parking
- Store discount
Quick apply
6d
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Annual leave
Quick apply
4d
Office Administrator
Hospitality & Events Consultancy Ltd —Hereford
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- In-person
- Free parking
Quick apply
3d
Customer Service and Exports Administrator
Trelleborg —Weobley
- Temporary
- Customer service
- ERP systems
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Warehouse Administrator
MedScience Group —Kidderminster
- £26,618 a month
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
Quick apply
Sales Administrator
RLSE —Tewkesbury
- Sales
- Customer service
- Computer literacy
Quick apply
DevOps Engineer
BAE Systems —Gloucester
- Part-time
- Hybrid work
- DevOps
- Scripting
- Software development

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customer support & operations administrator jobs near malvern, wor

Trainee People Administrator

Speller Metcalfe Ltd -
Malvern

Quick apply

Job details

Full-time
£25,000 - £26,000 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Work from home
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

JOB TITLE:

Trainee People Administrator

REPORTING TO:

Head of People

PURPOSE OF JOB:

As a People Administrator, you will play a vital role in supporting the People team and contributing to the smooth operation of people processes within our business. Reporting to the Head of People, you will provide administrative support across various people activities, contributing to the smooth running of processes and maintaining accurate records.

MAIN RESPONSIBILITIES & ACCOUNTABILITY:

· Manage the People team inbox, responding to queries and directing enquiries to the appropriate team member.

· Assist with the coordination of recruitment activities, including job postings, scheduling interviews and communicating with candidates.

· Support the onboarding of new starters, including preparing offer letters, contracts and induction materials.

· Support pre-employment checks, including right to work documentation and reference requests.

· Maintain and update HR databases, personnel files and employee records, ensuring information is accurate and handled confidentially

· Support employee lifecycle processes, including changes, internal moves and leavers.

· Prepare HR-related documents, including contract amendments, pay review letters and other correspondence as required.

· Support payroll processing by maintaining accurate employee data, inputting changes including absence and providing monthly updates to the Finance team.

· Assist in the administration of employee benefits programmes, including enrolment and updates to individual benefits records.

· Support managers with employee leave requests, including holiday, sick leave, and other absences, ensuring compliance with company policies and statutory regulations.

· Coordinate training activities, including booking training sessions, maintaining training records, and monitoring compliance with mandatory training requirements.

· Support managers by requesting and monitoring the completion of key documents, such as return-to-work forms and probation reviews.

· Provide general administrative support to the People team, including scheduling meetings, maintaining calendars, and handling phone and email inquiries.

· Actively develop knowledge of HR processes, systems and policies, seeking opportunities to learn and grow within the role.

· Demonstrates a strong interest in developing a career within HR and a willingness to undertake a Level 3 CIPD qualification.

· Committed to completing (or currently working towards) a Level 3 CIPD qualification to support ongoing professional development.

Working Hours - 9am to 5pm Monday to Friday (37.5 hours)

CORE BEHAVIOURS (What we look for in our staff)

· Acts with honesty and integrity

· Takes responsibility and accountability

· Works as a team player

· Takes responsibility for safety

· Demonstrates strong morals

· Builds positive working relationships with colleagues at all levels

· Demonstrates strong self-awareness

· Acts with curiosity

· Is open and embraces change

· Demonstrates a positive attitude

· Demonstrates a willingness to learn and develop within the role

· Shows attention to detail and accuracy in their work

· Communicates clearly and professionally, both verbally and in writing

· Approaches tasks with organisation and good time management

· Maintains confidentiality and effectively handles sensitive information

· Shows initiative and a proactive approach to supporting the team

Qualifications and experience

· An interest in developing a career in HR, with CIPD Level 3 desirable or a willingness to work towards

· Some experience in an administrative or customer-focused role

· An understanding of, or willingness to learn people-related activities such as recruitment, onboarding and employment law

· Comfortable using Microsoft Office (Word, Excel, PowerPoint) and open to learning HR systems and new technologies

· An interest in using modern technology, including AI, to support process improvement, communication and content creation, with a natural confidence in learning and applying new digital tools

· Strong organisational skills with good attention to detail and an ability to manage and prioritise tasks

· Clear and professional communication skills, with the ability to build positive relationships and handle information sensitively

· A proactive and flexible approach, with a willingness to learn, support others and contribute as part of a team

Lives within a reasonable commuting distance of the Malvern office (typically within 45 minutes) to support regular office attendance and team collaboration.

SPELLER METCALFE’S VALUES (How we work and what is important to us)

FAMILY

We encourage and support one another and enjoy sharing in our successes.

SAFETY

The health and wellbeing of everyone involved in any Speller Metcalfe project or activity is always our number one priority.

HONESTY

Working fairly and with integrity and respect for ourselves and others sits at the core of how we do business.

COLLABORATION

We embrace a united and non-adversarial approach to working with our clients and partners to achieve shared goals.

FORWARD-THINKING

We are passionate about discovering and encouraging innovative and better ways to do things.

SUSTAINABILITY

We act responsibly to protect and enhance the social, environmental and economic wellbeing of the world around us and to ensure a healthy, profitable and sustainable future for our business.

Pay: £25,000.00-£26,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Life insurance
On-site parking
Work from home

Application question(s):

Please provide a preferred email address

Work Location: Hybrid remote in Malvern WR14 1GQ

Quick apply

Refine Your Search

customer support & operations administrator jobs in malvern, wor

Trainee People Administrator

Customer Support & Operations Administrator

Member Support Administrator

Office Administrator

Logistics Administrator

Accounts Payable & Expenses Administrator

HR & Payroll Coordinator (FTC)

Sales Administrator

Asbestos and CCTV Drainage Administrator

Transport Administrator

Receptionist/Administrator

Senior Administrator

Operations & Transport Administrator

Service Coordinator

Office Administrator

Customer Service and Exports Administrator

Warehouse Administrator

Sales Administrator

DevOps Engineer

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